2020 Jeep Wrangler
Recalls, consumer complaints and crash ratings from NHTSA
Recalls12
Electrical systemPark outsidePropulsion system, traction batteryOct 30, 2025, Campaign 25V741000
Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk
A vehicle fire can increase the risk of injury.
Remedy
Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
Back over preventionSensing system, cameraSep 12, 2024, Campaign 24V676000
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Remedy
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Electrical systemInstrument cluster/panelSep 5, 2024, Campaign 24V652000
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
Risk
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Remedy
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
StructureFrame and membersMar 23, 2023, Campaign 23V191000
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler vehicles. A stud on the frame assembly may puncture the fuel tank in a crash, which can result in a fuel leak.
Risk
A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy
Dealers will inspect and, if necessary, remove the frame stud and apply paint, free of charge. Owner notification letters were mailed April 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 28A.
Power trainClutch assemblyFeb 23, 2023, Campaign 23V116000
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Risk
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
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Fuel system, gasolineDelivery, fuel pumpOct 13, 2022, Campaign 22V767000
Chrysler (FCA US, LLC) is recalling certain 2020-2022 Jeep Wrangler, Ram 1500, and 2021-2022 Jeep Gladiator vehicles equipped with 3.0L diesel engines. The high pressure fuel pump (HPFP) may fail, causing an engine stall.
Risk
An engine stall can increase the risk of a crash.
Remedy
Dealers will replace the HPFP and inspect and replace additional fuel system components, as necessary, free of charge. Owner notification letters were mailed October 17, 2023. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Z96.
Back over preventionDisplay functionAug 25, 2022, Campaign 22V638000
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Jeep Wrangler, RAM 1500 and 2021 Jeep Gladiator vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the radio software, free of charge. Owner notification letters were mailed October 6, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA, LLC's number for this recall is Z86.
Fuel system, gasolineDelivery, hoses, lines/piping, and fittingsAug 26, 2021, Campaign 21V665000
Chrysler (FCA US, LLC) is recalling certain 2020 Jeep Wrangler vehicles equipped with the 2.0 Liter engine. A cracked fuel supply line connector may leak fuel into the engine compartment.
Risk
A fuel leak in the presence of an ignition source increases the risk of fire.
Remedy
Dealers will inspect and replace the fuel supply line as needed, free of charge. Owner notification letters were mailed on September 10, 2021. Owners may contact FCA US LLC customer service at 1-800-853-140. FCA US LLC's number for this recall is Y10.
Power trainClutch assemblyJan 28, 2021, Campaign 21V028000
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Risk
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Back over preventionOver-the-air fixSensing system, cameraSep 10, 2020, Campaign 20V191000
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk
The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy
Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
Power trainClutch assemblyMar 3, 2020, Campaign 20V124000
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Risk
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
SuspensionFront, control arm, lower armJan 24, 2020, Campaign 20V042000
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Wrangler vehicles. The left side lower control arm bracket and weld may not be correctly positioned.
Risk
The improper weld may allow the lower control arm to separate from the axle which can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will inspect the front axles, replacing them as necessary, free of charge. The recall began February 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W01.
All recalls issued for this model year. To see whether any are still unrepaired on a specific vehicle, check its VIN at NHTSA.
Recent complaints613 total
Most reported, across all 613 complaints
- Steering39%
- Electrical system29%
- Engine9%
Electrical systemFiled Oct 13, 2026
It keeps having the dashboard light up. It is ridiculous, and it is a known issue with Jeep, especially my year, but they do nothing. It is dangerous because I lose power steering, and it says many things aren't working. Jeep needs to recall their electrical system so we don't have to pay more then the vehicle is worth to fix it, just because we're out of warrenty.
Incident Aug 6, 2026
Steering, fuel/propulsion systemFiled Oct 7, 2026
A burning smell and an electrical burning smell electrical panel not always working
Incident Oct 1, 2026
Service brakesCrashFiled Oct 4, 2026
Service Brakes - pedal to floor, intermittent loss
Incident Oct 3, 2026
Electrical systemFiled Sep 25, 2026
The digital instrument panel cluster display went blank while the vehicle was in use, eliminating the digital speedometer, fuel level, coolant temperature, odometer, gear position indicator, and warning telltales. The analog speedometer and tachometer continued to function. Loss of gear position and warning indicators while driving is a safety concern. On 4/21/2026 an authorized Jeep dealer diagnosed the condition as "cluster circuit board internal failure" and recommended cluster replacement at a quoted cost of several thousand dollars, with no coverage offered. I had the failed display module replaced by an independent specialist on 5/5/2026 for $650. This is the same root cause and symptom described in NHTSA Recall 24V-652 (internal short circuit in the instrument panel cluster producing a blank screen), but this VIN is not included in that recall population. FCA instead issued a warranty extension (XZ1) covering the blank-display condition for 15 years/150,000 miles. I submitted a reimbursement claim under that extension with the dealer repair order and the independent invoice. FCA denied it twice, citing reasons that do not appear in the warranty extension letter. I am filing this complaint because the failure appears to extend beyond the current recall population, and because the warranty extension offered in place of a recall did not result in reimbursement.
Incident Apr 19, 2026
Engine, fuel/propulsion systemFiled Sep 12, 2026
My Jeep Wrangler currently has a very strong fuel smell, and when the AC is on the smell is very strong inside the cabin. My kids and I became Ill and had headaches. It's been parked for two weeks. Pending an inspection by an independent mechanic. We came across an article stating that a lot of 2020 Jeep Wranglers with 2.0L motors were recalled because of the same issue but my Jeep was not recalled and I'm having the same issue. Is there anything you can do to help me?
Incident Aug 30, 2026
Electrical systemFiled Sep 9, 2026
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving 45 MPH, the instrument panel became inoperable. There was no warning light illuminated. The contact stated that the instrument panel was blank. After exiting the vehicle, the contact became aware of a burning wire odor coming from underneath the hood. The vehicle was taken to the dealer, where it was diagnosed and determined that the instrument panel had failed and needed to be replaced. The vehicle was not repaired. The contact was concerned that the failure made the vehicle unsafe to drive because the contact was unable to determine the speed while driving. The fuel level was not available with the instrument panel inoperable. The failure mileage was approximately 78,000.
Incident Sep 5, 2026
Electrical systemFiled Sep 4, 2026
The contact owns a 2020 Jeep Wrangler. The contact stated that the instrument cluster was inoperable. The vehicle was taken to a dealer, where it was diagnosed with instrument cluster failure; however, the contact was informed that the repair was not covered under NHTSA Campaign Number: 24V652000 (Electrical System); because the VIN was not included in the recall. The contact notified the manufacturer of the failure and was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 70,000. The VIN was unavailable.
Incident Jan 4, 2026
Steering, suspension, wheelsFiled Aug 31, 2026
When driving down the road, 55mph, I drove across some bumps in the road, and my steering, tires and the front of my Jeep started shaking violently. Couldn't hardly control it. Please help.
Incident Aug 31, 2026
Suspension, structureFiled Aug 27, 2026
At approximately 58,000 miles I discovered that the rear upper coil spring mounts on my 2020 Jeep Wrangler JL Unlimited Rubicon are separating from the frame. The factory welds attaching the upper coil perches to the frame rails have cracked and torn, and the mounts are no longer securely attached. I found this condition only incidentally, while inspecting the vehicle for a separate ongoing steering issue. The coil mount separation was not what I was looking for, and I would not have found it otherwise. These mounts carry the rear vehicle load. If one separates completely, the coil spring can unseat and the rear of the vehicle can drop on that corner, causing loss of ride height, brake line displacement, and loss of vehicle control. I consider this an imminent safety hazard and I have stopped driving the vehicle. The fracture surfaces are heavily rusted, indicating the welds failed a considerable time before I discovered the condition, most likely years earlier and within the warranty period. The vehicle was taken to Jeep dealers for service and inspection multiple times during that period, and no Jeep inspection ever identified or reported this failure.
Incident Jun 17, 2026
Electrical systemFiled Aug 27, 2026
Instrument cluster panel stopped working.
Incident Dec 1, 2025
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Electrical systemFiled Aug 25, 2026
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the instrument panel cluster started flickering and went from blue to black. The contact associated the failure with NHTSA Campaign Number: 24V652000 (Electrical System); however, the VIN was not included in the recall. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
Incident Jan 26, 2026
Engine, fuel/propulsion systemFiled Aug 22, 2026
Absolutely terrible gasoline vapor filling the inside cabin of the vehicle causing burning eyes, nausea and feeing ill. Checked for fuel, leak, leakage recall, while there was one it wasn’t including our VIN, however, after inspection and repair, it is the exact same damage as what was indicated in the recall. Looking for a full refund for repair and compensation for danger, discomfort, safety and inconvenience of vehicle not being included in the original recall. I am appalled and insulted that JEEP dealerships aren’t more more proactive in having to appeal these dangerous situations.
Incident Aug 21, 2026
EngineFiled Aug 22, 2026
The 2.0L Turbo engine suffers from premature failures. Jeep issued a TSB over leaking around the water pump, but did not notify owners. My engine overheated due to low coolant (there's no low coolant warning), and the temperature gauge proves to be unreliable. My engine suffered a head gasket failure due to overheating, while within the factory warranty period, and Jeep would not honor their warranty. My Jeep only has 33,700 miles on it, and the failure initially happened in 2024. I spent over a year going back and forth with Jeep, and in the end, they simply stopped responding. BTW, tried to upload 2 small .JPG files, but repeatedly said "upload failed".
Incident Mar 18, 2024
Engine and engine coolingFiled Aug 17, 2026
The contact owns a 2020 Jeep Wrangler. While the contact’s daughter was driving at an undisclosed speed, the engine temperature gauge became extremely elevated. The vehicle was towed to an independent mechanic, where it was discovered that the coolant reservoir was empty and no leak was found. The coolant reservoir was refilled, and the vehicle operated normally. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 64,000.
Incident Aug 15, 2026
Power train, electrical system, engineFiled Aug 11, 2026
While driving on the highway, the check engine light illuminated. Approximately 5 to 10 minutes later, the battery warning light came on. Upon exiting the highway and coming to a stop at an intersection, the automatic engine Start/Stop system engaged and shut down the engine. When attempting to safely proceed, the vehicle suffered a complete electrical failure due to the 48V mild-hybrid eTorque system failing to restart the engine. The vehicle refused to crank, would not shift, and became entirely disabled and stranded in the middle of a live intersection, creating an extreme safety and collision hazard. The vehicle was towed to an authorized dealership, where technicians officially confirmed the failure. The dealer diagnosed the root cause as an internal electrical failure of the Motor Generator Unit (MGU / Belt-Driven Hybrid Starter Generator Assembly), which completely disabled the vehicle's charging and hybrid restart capabilities. The failed component is available for inspection.
Incident Jul 15, 2026
SteeringFiled Jul 28, 2026
These new Jeep Wrangles came from the factory with an aluminum steering box and Jeep has made 8 new steering boxes to try to fix the "wondering" steering issue but has not made any recalls. This is a safety issue because while driving down the road if you hit the smallest of bumps the Jeep will be sent into oncoming traffic in cases. They are impossible to drive on little 2 lane roads that has a lot of semi traffic as the semis naturally put low spots on the edge of the road and cause the Jeep to jolt to the right if you don't have death grip on the steering wheel. Something needs to be done to keep Jeep accountable for yet again putting these Wrangles on the road with steering issues.
Incident Jul 1, 2026
Electrical systemFiled Jul 21, 2026
While driving, the Instrument Cluster Display completely blanked out and ceased functioning. This sudden failure immediately disabled the digital speedometer, fuel gauge, engine temperature readings, oil gauge, and critical safety warning lights. In order to check my fuel levels, I have to log into an app on my phone, which is both unsafe and illegal to do while driving. The panel beeps a warning when I start my car, however I cannot see what the issue is because the display is black. Other 2020 Jeep Wranglers share this identical, well-documented cluster failure and are covered under an active recall. However, my specific VIN is currently excluded despite suffering from the exact same manufacturing defect. This issue presents an unreasonable risk to motor vehicle safety and requires immediate investigation to expand the recall scope.
Incident Jun 1, 2026
Power trainFiled Jul 17, 2026
Transmission pops out of second gear after downshifting from third. This has left me stranded in the middle of an intersection in front of oncoming traffic at least five times while struggling to get the vehicle back into second gear. This is a widely reported problem with the 2020 JL model that dealers are attempting to write-off as a transmission failsafe to avoid repairing.
Incident May 1, 2026
Electrical systemFiled Jul 17, 2026
The contact owns a 2020 Jeep Wrangler. The contact stated that while reversing at an undisclosed speed, the instrument cluster flickered, the infotainment screen was inoperative, the vehicle shuddered, and then stalled. No warning lights were illuminated. The vehicle was taken to a dealer, where it was initially diagnosed that the auxiliary battery needed to be replaced; upon further inspection, the dealer discovered that the vehicle was equipped with a mild hybrid battery and that the battery needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 98,000.
Incident Jul 16, 2026
Electrical systemFiled Jul 15, 2026
The contact owns a 2020 Jeep Wrangler. The contact stated that upon starting the vehicle, the instrument panel was inoperable. The speedometer operated as needed, but the fuel gauge and temperature gauge were inoperable, and the mileage display was not visible. The vehicle was taken to an independent mechanic who attempted to restart the instrument panel but was unsuccessful. The mechanic referenced NHTSA Campaign Number: 24V652000 (Electrical System); as a possible cause for the failure. However, after contacting the dealer, it was discovered that the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 77,000.
Incident Jul 11, 2026
Steering, electrical system, engineFiled Jul 9, 2026
On July 1,2026 , My 2020 Jeep wrangler jl sport died in the middle of traffic causing a safety issue. I was not able to start my jeep and move out of traffic. I was able to disable the transmission and roll out of the road. But it was very dangerous while cars were passing me and coming towards me. Also before I was able to disable to roll my steering column was locked. The cause of this safety issue is the set up of the batteries. A jeep has 2 batteries a main and underneath an auxillary battery. Without any kind of warning your battery can die caused by the drain of the auxillary battery on the main battery causing the main battery to just stop working without notice. This is the 2nd time this happened.I had to call a tow truck both times. 1st time 4/14/24, then on 07/02/2026 I had it towed to the same dealership as the time before. This is an on going issue with jeeps that have the 2 batteries. Not only is it unsafe but a costly issue.
Incident Jul 1, 2026
Electrical systemFiled Jun 30, 2026
Had no warning messages or alerts. The Instrument Cluster Display Screen went black. We have no way of knowing the amount of gas, speed, mileage, tire pressure or any other alerts. I believe this to be a safety issue. Have replaced both the main and auxiliary battery. There are many 2020 Jeep Wranglers that are recalled for this very issue. Wondering why mine is not.
Incident Apr 15, 2026
EngineFiled Jun 30, 2026
Failed emission test and the car is 6 years old. I have had this car in for the death wobble and told them the engine fan stays on. It has done this for years. Dealer kept stating it just had to cool off. The Jeep vehicles that have the deal wobble should be recalled very dangerous. I have videos I can submit.
Incident Jun 30, 2026
Engine and engine coolingFireFiled Jun 30, 2026
The contact owned a 2020 Jeep Wrangler. The contact stated that while driving at an undisclosed speed, the engine temperature gauge was increasing. The engine overheating warning light illuminated, the vehicle was turned off, and the contact exited the vehicle to open the hood and immediately closed it when the fire was discovered. The contact stated that there were flames coming from the back of the engine, and the front of the vehicle became engulfed in flames. The engine, seat cover, and front windshield were damaged, and the hood was melted. There was no injury sustained. The fire was extinguished by the Fire Department. The contact stated that the police were on the scene, but a Police report was not filed. The insurance company deemed the vehicle a total loss. The dealer was not contacted. The manufacturer was made aware of the failure. The failure mileage was approximately 96,000.
Incident Jun 4, 2026
Fuel/propulsion systemFiled Jun 25, 2026
My jeep wrangler is currently having a very strong of fuel and when the ac is on the smell is very strong inside the cabin i came across a article stating that alot of 2020 jeep wrangler with 2.0L motors were recalled because of the same issue but my car was not recalled and im having the same issue of why the recall was done. What can i do is there anything you can help me with??
Incident Mar 5, 2025
Electrical systemFiled Jun 25, 2026
The contact owns a 2020 Jeep Wrangler. The contact stated that while attempting to start the vehicle, the instrument cluster went blank. The vehicle was taken to the dealer where it was diagnosed with instrument cluster failure. The contact was informed that the instrument cluster needed to be replaced. In addition, the contact was advised that the repair was required prior to the vehicle being released back to the contact. The vehicle was repaired. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 69,003.
Incident May 29, 2026
SteeringFiled Jun 24, 2026
Death Wobble. Going over 70 or under 30. Violently shakes the steering wheel and causes driver to lose control. More than once have I gone off the roadway.
Incident Jun 22, 2026
Electrical systemFiled Jun 4, 2026
Instrument cluster digital screen went blank. Came on next time vehicle was started and then went blank again and didn’t come back on, no longer displaying warnings, fuel level, etc.
Incident Apr 10, 2026
Electrical systemFiled May 25, 2026
The screen between the speedometer and tachometer has blanked out completely no fuel gauge no odometer nothing
Incident May 1, 2026
Electrical system, fuel/propulsion systemFiled May 22, 2026
On 4/28/26, my 2020 Jeep Wrangler Sahara Unlimited suffered a catastrophic high-voltage system failure, causing the vehicle to completely shut off at highway speeds on a live road. Stuck on the highway for nearly 3 hours at around rush hour blocking one lane of traffic. The dealership (Ourisman Jeep) diagnosed a failed 48V Hybrid Power Pack Unit (Part #68381513AA) under STAR Order #9575**. This sudden loss of power on the highway is a severe safety defect, and the manufacturer is refusing to cover the $3,327.94 repair or the resulting 3-week rental vehicle loss of use."
Incident Apr 28, 2026
Electrical systemFiled May 22, 2026
The contact owns a 2020 Jeep Wrangler. The contact stated while driving at an undisclosed speed, the instrument cluster displayed a blank screen. The dealer was made aware of the failure. The contact was advised to bring the vehicle in for diagnostic testing. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not associated with a recall related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.
Incident May 17, 2026
SteeringFiled May 13, 2026
Driving downhill at 70mph on highway. crossed from #2 lane to #1 lane. I did not hit any potholes, I believe I just drove over the "bot dots". This started the "death wobble", the uncontrolled oscillations in the front suspension/tires. I had to take my foot off the accelerator and let the vehicle come down to about 35mph before the violent shaking stopped. I could reproduce this on my own by hitting potholes at speeds as low as 60mph. There were no warning lights on the dash before, during or after incident. Suspension was subsequently checked at an independent shop but they saw no "smoking gun" in the front end.
Incident May 12, 2026
Engine, fuel/propulsion systemFiled May 11, 2026
On April 13, 2026, at approximately 67,312 miles, my vehicle experienced a fuel system failure when the main fuel supply line leading to the high-pressure fuel pump cracked and began actively leaking raw gasoline onto the top of the transmission in the engine compartment. There were no prior dashboard warning lights or error messages; the only symptom leading up to the failure was a extremely strong odor of raw gasoline coming from the engine bay area. I believed this fuel leak created an immediate, severe risk of an engine compartment fire. I immediately brought the vehicle to an authorized factory dealership, where certified technicians acting on behalf of the manufacturer inspected the system, confirmed the active leak emitting raw fuel odors, and successfully removed and replaced the failed supply line to resolve the issue. If needed, the vehicle is available for inspection upon request. Furthermore, my vehicle is factory-equipped with the 2.0L Turbo engine, meaning this failure is identical to the documented fire hazard covered under FCA Safety Recall Y10 (NHTSA Campaign 21V-665). Even though my specific production sequence was not actively flagged under the manufacturer's recall lookup system, I believe the component failed in the exact same hazardous manner described in the official recall.
Incident Apr 13, 2026
SteeringFiled May 7, 2026
The contact owns a 2020 Jeep Wrangler. The contact stated while driving at 50 MPH, the vehicle was violently shaking. No warning lights were illuminated. The contact stated that the failure occurred after driving over a bump in the road. The contact stated that the violent shaking felt like a tornado. In addition, the contact stated that the failure was persistent. The vehicle was taken to the dealer where it was diagnosed with a failed steering damper. The contact was informed that the steering damper needed to be replaced. The vehicle ws not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 82,000.
Incident Mar 7, 2026
Electrical systemFiled May 2, 2026
The cam bus connector also known as the green star box behind the glove box was defective. I would drive 32-35 miles and my dashboard would light up with 17 codes, abs, 4wd, steering, anti skid, my speed would disappear as well as my mph into three dashes, my check engine light would eliminate as well as service 4wd, pull over to a safe location vechile disabled as the entire jeep slammed itself into park. I can’t imagine what would have happened to me if I didn’t get this resolved and I was going to work driving on the highway doing 55 and this happened and the vehicle slammed itself into park. I would not be here today to tell my story and potentially save other lives as I’m sure this is a known recall and or should be! I called jeep and was notified that this is a known recall but my vin was listed for the recall. So here I am in hopes to get this resolved for all jeeps out there to get this addressed. I would also like to be reimbursed for the parts and labor getting this fixed. I have the video footage of this happening as well and a pic of the cam bus fuse connector showing the burnt electrical components. This will not let me upload a video only photos.. the video is very important in this case and I feel you should have it for this, if so please email me or contact me and I can send it.
Incident Apr 4, 2026
Electrical systemFiled May 1, 2026
Purchased the 2020 Jeep Wranger on January 9, 2025 with less than 50K miles on it and still under warranty. Around March 2020 the instrument panel began to glitch and by April it was completely blank. I had it diagnosed by Eddys Jeep in Wichita Kansas who gave me a price for repair but parts were on back order. I then took it to my mechanic who ordered the parts which have been on order for over a year. We are unable to see the speed, fuel level, back up camera, no radio or phone charging or warnign lights. Dash is completely dark. I would like to replace the vehicle but am unable to get fair market value and do not want to be held liable for selling a lemon.
Incident Mar 10, 2025
Electrical systemFiled Apr 30, 2026
Instrument cluster went out a month ago on daughter’s jeep. Part has been backordered for a month & now pushed out again by a week. Daughter was driving this am to school and the jeep quick on her on a busy rd and put her at risk to wreck or get hit.
Incident Apr 30, 2026
Fuel system, gasolineFiled Apr 27, 2026
The contact owns a 2020 Jeep Wrangler. The contact stated that while driving at various speeds, there was an abnormal fuel odor entering the cabin of the vehicle. No warning lights were illuminated. Upon further inspection, the contact became aware of gasoline leaking from the fuel supply line onto the engine. The vehicle was taken to a local dealer to be diagnosed. The contact stated that the fuel leak was associated with NHTSA Campaign: 21V665000 (Fuel System, Gasoline); however, the VIN was not included in the recall. The vehicle was not repaired due to the cost. The manufacturer was made aware of the failure, and a case was filed. The failure mileage was approximately 120,000.
Incident Apr 5, 2026
SteeringFiled Apr 23, 2026
My steering wheel locked while driving on the interstate during heavy traffic and almost causing me and my children to wreck. It has now done this while driving slow causing me to almost lose control of my jeep.
Incident Apr 12, 2026
Power train, electrical systemFiled Apr 9, 2026
Vehicle Information: 2020 Jeep Wrangler Rubicon Complaint: I am reporting a safety issue involving my 2020 Jeep Wrangler Rubicon related to both the transmission and instrument cluster. In 2025, the transmission failed unexpectedly. The failure affected the vehicle’s ability to operate normally and created a potential safety hazard while driving. The issue required repair and appears consistent with other reported transmission problems in similar vehicles, even though my specific VIN was not included in any recall. In 2026, the instrument cluster failed, mileage at time of failure 108073. This caused loss or malfunction of critical driver information, including speed and warning indicators. This is a serious safety concern because it limits the driver’s ability to monitor vehicle operation and respond to potential hazards. These failures occurred within a year of each other and involve critical vehicle systems. I am aware that similar issues (transmission and instrument cluster failures) have been reported and/or recalled in other 2020 Jeep Wrangler vehicles, but my VIN has not been included. Given that the same components have failed in my vehicle, I believe this indicates a broader defect that may extend beyond the currently identified recall population. Safety Risk: Both failures pose safety risks: •Transmission failure can lead to loss of power or control while driving •Instrument cluster failure prevents the driver from seeing speed, warnings, and other critical information Request: I request that this issue be investigated and that the recall scope be reviewed and potentially expanded to include additional affected vehicles like mine.
Incident Feb 20, 2025
Electrical systemFiled Apr 6, 2026
The contact owns a 2020 Jeep Wrangler. The contact stated that while operating the vehicle, the instrument panel was black and failed to operate. The vehicle mileage and oil change intervals were not available due to the failure. The contact referenced NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not associated with the recall repair. The dealer was notified of the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.
Incident Mar 6, 2026
Electrical systemFiled Apr 4, 2026
Instrument cluster completely failed and went black while driving, causing loss of speedometer, fuel gauge, and warning indicators. •Started intermittent, now permanently failed •Mileage (~65,000) •No warning before failure •Occurs every time vehicle is driven •Safety issue: cannot monitor speed or fuel There currently is not a recall for my vin but other vins are covered and get fixed???
Incident Mar 1, 2026
Electrical systemFiled Apr 3, 2026
I have owned my 2020 Jeep Wrangler since it was brand new. The middle instrument cluster panel (where it shows miles, fuel gauge, etc) quit working. I have checked fuses, disconnected the battery overnight, and disconnected the auxiliary battery and the instrument cluster is still not working. There is an established recall (30B) for 2018-2024 jeep wranglers for the instrument cluster failing but it doesn't appear my VIN is included. Checking Jeep forums, it appears to be a common issue, but an expensive one to fix.
Incident Mar 29, 2026
Electrical systemFiled Apr 2, 2026
The contact owns a 2020 Jeep Wrangler. The contact stated that while the vehicle was parked, the instrument panel became inoperable when starting the vehicle. The contact stated that the instrument panel was blank. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 100,000.
Incident Apr 2, 2026
Electrical systemFiled Mar 31, 2026
My daughter was driving the 2020 jeep wrangler we bought her & the instructor cluster panel went blank. We have had the vehicle less than 1yr & it has only 38,000 miles on it. There is a established recall (30B) for 2018-2024 jeep wranglers for the instrument cluster failing but for some reason our vin is not included? Can you help with coverage for this?
Incident Mar 24, 2026
Electrical systemFiled Mar 30, 2026
I am the original owner of a 2020 Jeep Wrangler. My instrument cluster has completely failed. I know that there is an active recall for this exact issue (30B) but my VIN number is not included. This is clearly a safety defect as my cluster is non-functional, I do not have a speedometer or warning indicators.i have no idea how much or how little gas I have, if my tire pressure is low…I am the original owner, as stated ,and this is not normal wear. I am also aware that there is an open investigation into this recall and I believe my Jeep should be included in the recall. Prior to the cluster going out, there was not any warning. I started the jeep and it was working and as I was driving it went off. It never came back on. We checked connections and fuses, it’s not that. My husband has addressed it with two separate dealerships and was told there was nothing they could do and offered no suggestions. I went today and spoke with a new dealership and they put me in contact with Jeep Customer Care. I have begun the process but will most likely still be paying out of pocket with money, I frankly do not have. This is a safety issue and should be taken care of by Jeep, and is being covered for some by the recall.
Incident Feb 20, 2026
EngineFiled Mar 27, 2026
WHILE DRIVING ON HWY AT HIGH RATE OF SPEED WHILE IN MODERATE TO HEAVY TRAFFIC- THE ENGINE FAILED, LOCKED UP AND STALLED IN THE FAST LANE- THERMOSTAT OVERHEATED WITHOUT WARNING OR LIGHTS- ENGINE LOST COMPRESSION- SHOULD BE RECALL AS THIS IS PREVALENT IN THIS MODEL ENGINE- 2020 JEEP WRANGLER SAHARA UNLIMITED 4 CYL 2.0 TURBO
Incident Mar 21, 2026
SteeringFiled Mar 25, 2026
Steering gear box. Very sloppy while driving . not safe
Incident Mar 25, 2026
Electrical systemFiled Mar 20, 2026
Instrument Panel Cluster Failure. Black screen. Can’t see MPH, Gas, mileage or any engine functionality. Consistent with NHTSA safety recall. My VIN is not in the recall despite being a 2020 Jeep Wrangler that is listed in the safety recall. Stellantis won’t cover repair and Jeep dealer in Marshfield won’t cover. Potential 6 month fix with no replacement vehicle offered because part hasn’t been in stock.
Incident Nov 1, 2025
Electrical systemFiled Mar 12, 2026
The instrument panel has suddenly stopped working. Speedometer, Odometer, fuel, nothing displays. There is an active recall for this very issue 24V652000. However, my VIN is reportedly not included and the dealership says its not covered.
Incident Mar 10, 2026
NHTSA crash ratings
2020 Jeep Wrangler SUV 4WD
- Overall
- Not Rated
- Front crash
- 4 out of 5 stars
- Side crash
- Not Rated
- Rollover
- 3 out of 5 stars
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