2023 Kia Sportage

2023 Kia Sportage SUV AWD

Overall

★★★★★

Front Crash

★★★★★

Side Crash

★★★★★

Rollover

★★★★☆

2023 Kia Sportage SUV FWD

Overall

Not Rated

Front Crash

★★★★★

Side Crash

★★★★★

Rollover

Not Rated

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR

Kia America, Inc. (Kia) is recalling certain 2023 Sportage vehicles. The alternator battery positive terminal nut may loosen, which can result in an engine stall or an electrical surge.

Campaign: 22V651000

AIR BAGS:SIDE/WINDOW:CURTAIN

Kia America, Inc. (Kia) is recalling certain 2023 Sportage vehicles. The side curtain air bags may have been twisted during installation.

Campaign: 22V878000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen.  The instrument cluster may fail to display any information when the vehicle is started.  As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."

Campaign: 23V298000

SERVICE BRAKES, HYDRAULIC:POWER ASSIST

Kia America, Inc. (Kia) is recalling certain 2023 Sportage vehicles. The brake booster diaphragm may become misaligned and cause an internal vacuum leak, which can result in a loss of power brake assist.

Campaign: 23V410000

POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP

Kia America, Inc. (Kia) is recalling certain 2023 Soul, Sportage, and 2023-2024 Seltos vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump to overheat.

Campaign: 23V531000

STRUCTURE:BODY:ROOF AND PILLARS

Kia America, Inc. (Kia) is recalling certain 2023-2024 Sportage and 2022-2024 Carnival vehicles. The roof molding may loosen and detach.

Campaign: 24V025000

POWER TRAIN

When driving at speeds slightly above 50 mph between 1,700 and 1,900 RPM, maintaining light pressure on the accelerator pedal causes a noticeable physical vibration and shaking throughout both the pedal and the vehicle. To mitigate these concerning symptoms, I intentionally have to press down harder on the gas pedal, which helps immediately stop the shaking. This issue has been occurring consistently over time. While it has not resulted in an accident so far, it could raise safety concerns. I have reported this condition to Kia Customer Care twice, but no appropriate action or resolution has been provided.

SERVICE BRAKES, HYDRAULIC

The contact owns a 2023 Kia Sportage. The contact stated that while driving 30 MPH, the message "Brake Carefully" was displayed. The contact slightly depressed the brake pedal to test the brakes and continued driving; however, the vehicle lost motive power. The vehicle was towed to an independent mechanic, where the contact was informed that the failure was an electrical issue. The vehicle was then towed to a dealer, where it was diagnosed and DTC: P1BB200 was retrieved. The contact was informed that the hybrid braking system had failed and needed to be replaced. The vehicle was repaired. The contact associated the failure with NHTSA Campaign Number: 23V410000 (Service Brakes, Hydraulic). The manufacturer was notified of the failure. The failure mileage was 43,000.

VEHICLE SPEED CONTROL

I am reporting a recurring and unresolved acceleration issue with my 2023 Kia Sportage. The vehicle intermittently continues to accelerate or maintains elevated RPMs even after I release the accelerator pedal. This has occurred multiple times and creates a serious safety concern because the vehicle does not decelerate as expected. The vehicle has been taken to an authorized Kia dealership multiple times for the same concern. Several components have been replaced, including the throttle body, but the acceleration problem continues to occur. The issue has also been observed during a dealership visit. Because the problem continues despite repeated repair attempts, I would like to formally document and investigate this safety concern and provide a permanent resolution. I am increasingly concerned about the safety and reliability of the vehicle.

ELECTRICAL SYSTEM

My daughter’s 2023 Kia Sportage SX Prestige has an instrument cluster that intermittently goes completely black while the vehicle is being driven. When this occurs, the driver cannot see the speedometer, warning indicators, or other critical vehicle information. Ferguson Kia inspected the vehicle and documented that the “cluster side of screen [is] INOP.” The technician reset the screen, performed variant coding, verified systems were up to date, removed and inspected the head unit/connectors, verified pin tension and fuses, and found no DTC codes. The screen remained inoperative. Ferguson Kia diagnosed an “internal electrical failure” and recommended replacement of the head unit. I paid 199 for this diagnosis and was advised the replacement would cost approximately 10,000. I am concerned because Kia previously issued Safety Recall SC270/NHTSA Recall 23V-298 involving instrument clusters that may become blank in certain 2023 Kia Sportages. I understand this vehicle may not be included in that recall and may use a different instrument cluster. I am not claiming it is necessarily the identical defect. However, this is a documented blank instrument-cluster failure in the same model year that creates a similar safety hazard. I am reporting this because loss of the instrument cluster while driving prevents the driver from seeing critical driving and safety information. I am concerned that 2023 Sportages not included in the existing recall may also be experiencing blank instrument-cluster failures.

UNKNOWN OR OTHER

I own a 2023 Kia Sportage Pro While driving to work, I heard an explosive sound that sounded like a gunshot on the top of my vehicle. I pulled over to see that my sunroof had exploded. I checked for any objects that may have hit it, and the only thing that was in the top of the roof was glass. Thankfully, my cover was closed on my sunroof for a glass would have been all over causing possible injury.

Carry Handle, Shell, Base,Tether, Lower Anchor (on car seat or vehicle),Other/I am not sure

My child is [XXX] old, and as he has grown, I have noticed significant problems with the way he is positioned and supported in this car seat. He frequently sits too far forward and does not appear to have adequate support to keep his head and body in a safe, comfortable position.There have been multiple occasions during car rides when my child has choked or struggled because he is positioned so far forward. The design of the base does not seem to allow him to lean back sufficiently, which causes him to slump forward rather than remain properly supported. This is especially concerning when he falls asleep. His head falls completely forward, and the seat does not appear to provide adequate head, neck, or upper-body support to prevent this.This was not something I noticed when my child was younger. He previously tolerated the car seat without significant issues. However, as he has gotten bigger, the positioning and lack of support have become increasingly obvious. His discomfort has also increased considerably.I have also experienced a separate concern with the installation of the car seat. After connecting the base to the vehicle's lower anchors and tightening the straps as instructed, I have noticed that the straps gradually loosen slightly during a car ride. While the amount of movement may appear minor, I consider any loosening of the installation system during use to be a serious safety concern. A car seat base should remain securely installed throughout the entire trip and should not become less secure during normal use.The combination of these issues is extremely concerning to me as a parent. I purchased this product with the expectation that it would securely restrain and properly support my child during a vehicle crash or sudden stop. Instead, I have observed my child repeatedly being placed in a forward-slumped position, including while sleeping, as well as an installation component that appears to lose some tension during use. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

Main 12V electrical system failed completely. The engine stalled, the entire dashboard blacked out, and all auxiliary safety power was lost. The vehicle is currently located at Parkway Family Kia and is fully available for inspection. At rush hour freeway speeds, the engine stalled and total electrical failure occurred. Navigating across active lanes without engine power or power steering was extremely difficult. The total blackout killed my hazard lights, preventing me from warning other high-speed drivers. The dead car blocked an active lane on the feeder road, and an inattentive driver nearly struck my stalled, unlit vehicle. With zero hazards, I had to abandon the car and flee to the roadside to avoid a rear-end collision. Additionally, all passenger doors permanently locked, creating a severe entrapment hazard. Not yet. The vehicle was towed to Parkway Family Kia on Tuesday and is currently awaiting an official manufacturer diagnostic inspection by their service technicians. No advance symptoms prior to the day of the incident. At the moment of failure, the dash suddenly lit up with multiple warning lights. Within a tight 1 to 2-minute window, I completely lost power steering, making the vehicle extremely heavy and difficult to maneuver off the highway. Immediately after those 2 minutes, the dashboard and all electrical components went completely dark.

POWER TRAIN,ELECTRICAL SYSTEM,ENGINE

I was driving the vehicle yesterday, had no problems and then when making a right hand turn the vehicle completely locked up. The brakes and steering column locked and the vehicle completely shut done. The dashboard lit up and the windows still worked but there was not power to the engine. Attempted to JUMP the car, unsuccessful, ultimately called a AAA who used a battery box and the car started. This happened once previously when the car was 6m-1year old and it spontaneously worked. I took for service told unclear what happened, no issues. The car gave no warning lights or indicators there was an issue. This was a very concerning and unsafe situation. I was in the middle of a busy intersection, making a right hand turn. again no warning or lights just vehicle shut down and unable to restart.

STRUCTURE

The roof strip above the driver side of the car is no longer attached and flew off somewhere. Unknown of the date it may have happened.

ENGINE AND ENGINE COOLING,ENGINE

The contact owns a 2023 Kia Sportage. The contact stated that while driving approximately 25-35 MPH on the highway, the engine and oil check warning light was illuminated. The Kia App alerted the driver to check the engine when convenient. The accelerator pedal was depressed, but the vehicle failed to accelerate as needed. There was a loud knocking sound coming from the vehicle. The vehicle was taken to the local dealer, where it was diagnosed with internal rod bearing failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and declined to file a complaint. The failure mileage was 120,100.