2021 Kia Telluride
Safety ratings, recalls, and consumer complaints from NHTSA
NHTSA Safety Ratings
2021 Kia Telluride SUV FWD
- Overall
- ★★★★★
- Front Crash
- ★★★★☆
- Side Crash
- ★★★★★
- Rollover
- ★★★★☆
2021 Kia Telluride SUV AWD
- Overall
- ★★★★★
- Front Crash
- ★★★★☆
- Side Crash
- ★★★★★
- Rollover
- ★★★★☆
Recalls(5)
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE
Kia Motors America (Kia) is recalling certain 2021 Telluride, K5, and Forte vehicles. The Occupant Classification and Detection System (OCS/ODS) unit may not detect the presence of a child restraint system in the front passenger seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 208, "Occupant Crash Protection."
Campaign: 21V164000
TRAILER HITCHES
Kia America, Inc. (Kia) is recalling certain 2020-2022 Telluride vehicles potentially equipped with a Genuine Kia 4-pin tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Campaign: 22V626000
POWER TRAIN:DRIVELINE:DRIVESHAFT
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
Campaign: 24V214000
SEATS:FRONT ASSEMBLY:POWER ADJUST
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
Campaign: 24V407000
SEATS:FRONT ASSEMBLY:POWER ADJUST
Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob or an improper recall 24V407 repair, which can result in a fire while parked or driving.
Campaign: 26V430000
Consumer Complaints(362 total, showing 10)
ELECTRICAL SYSTEM,SEATS
My wife and I purchased a 2021 Kia Telluride brand new a few years ago when we lived in [XXX]. We are currently active duty USAF and brought our KIA Telluride with us here, while stationed in [XXX]. The vehicle is currently under two recalls SC316R and SC374 and is a fire risk. Under these types of recalls, vehicle shipping companies will not transport vehicles on their boats. We know this because we had to have two recalls (SC247F and SC243B) completed before we could have our vehicle shipped from the [XXX] to [XXX]. I am looking for assistance on how to have recalls and warranty service during our assignment here in [XXX]. We've reached out to Kia, opened 3 customer service cases, and have talked to them shortly to try to setup a repair. Then Kia stops communicating and ignores our calls and emails. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
FORWARD COLLISION AVOIDANCE
I have owned this vehicle since new. This vehicle has never had an accident. In the last 3 months the FCAS started sending messages to the dashboard without a vehicle in front, in clear blue skies and the radar element in front is clean. The message lasts 2-3 minutes and disappears. Went to Kia Service At Greenway Kia at the Avenues in Jacksonville, FL. The first time they said no errors codes popped up. They said it it happens again, bring it back. It kept on the same and I went back. No resolution. Then I sent and email to Kia Customer Service and after two weeks called them and the rep stated she found the email. She said take it to Kia Service which I did. Still the issue is unresolved. Made a second call to Kia Customer Service and spoke to another rep and she sent me to an agent "higher up?". He said that he will let the Kia dealership know. I was under the impression he would call them with the "fix". No luck. Why have they not changed the radar element in front? Money? I have driven vehicles for 62 years and never needed FACS. I guess car manufacturers installed this to deal with the current drivers paying attention to their social media accounts instead of driving. There is Kia Telluride Thread I found and several others describe the same issue. All report no solutions. Perhaps a recall only for those vehicles that have this problem. Respectfully,
ELECTRICAL SYSTEM
The problem first occurred at the end of May 2026. The digital instrument cluster completely stopped working while driving, cutting off all FMVSS 101 compliance indicators including the speedometer, fuel gauge, engine temperature, and RPMs. This problem has persisted on and off since May 2026. This is a huge safety concern because I am unable to determine my vehicle speed, etc. while driving. The issue occurs without warning and completely affects my ability to safely operate the vehicle. I took it to the Kia Stamford, CT dealer on June 5th and they were unable to replicate the problem saying when they turned the car on the instrument cluster was functioning normally. They said they "hard reset" it at that time. The very same day after leaving the dealership, the problem occurred again and has occurred intermittently ever since
VISIBILITY/WIPER
Every time the wiper blades are in intermittent mode they randomly stop at various spots on the windshield. I have to switch to low or high or turn them off completely for the motor to engage and work again.
UNKNOWN OR OTHER
Spontaneous shatter of sunroof. Danger to myself, passengers in the car, and others on the road. Insurance claim complete and the sunroof is now replaced/repaired No warning signs, no impacts prior or at the time of shattering. Glass puckered up as if pressure from the car caused the shatter rather than something external to the car.
ENGINE
My 2021 Kia Telluride has developed progressively worsening engine problems without any warning lights ever appearing that may present a serious safety concern. Approximately two months ago, the vehicle began experiencing significant engine shaking and rocking. Maintenance and repairs were performed, and the symptoms temporarily improved. The engine symptoms later returned. The vehicle began making a noticeable ticking noise that progressively became much louder and occurred both while idling and during acceleration. The vehicle subsequently shut off after being driven to an independent mechanic. Multiple warning/diagnostic alerts appeared, and the vehicle would not remain running when restarted. The mechanic checked the engine oil and found it essentially empty. Approximately 4½ quarts of oil were added. The ticking noise continued despite the addition of oil. Later that same day, the engine developed a pronounced knocking noise that continued while driving. There was also a hot smell, and I had noticed discolored smoke coming from the exhaust. The vehicle is currently parked and is available for inspection. I have stopped driving it because I am concerned about an engine failure and the possibility of the vehicle shutting off or losing power while being operated. The vehicle has been maintained and I have documentation of its maintenance and repair history. The underlying cause of the severe oil loss and engine symptoms has not been determined.
UNKNOWN OR OTHER
I opened my sunroof to let the heat out as we were getting back in after seeing a movie and the track popped and the sunroof glass was not broken, but not able to close because of the track. Kia dealership claimed not a warranty item and 7,000 to have fixed since it was the track that was faulty. Full mechanism needs replacing. Charged 250 for the diagnostic review and disabled the use of sunroof and moon roof until I pay to have the whole thing fixed. We were not driving when this happened. We were parked in a parking lot.
STRUCTURE,UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE
After having a recall, performed on the emergency parking brake it would engage while parked, but when trying to put it in drive or reverse, it would not disengage this began happening approximately two weeks to one month after the recall was performed. It isn’t happening constantly, but it does happen often. On occasion, while driving, it will engage and pull the car to the side nearly pulling me off the road. After looking for other instances of this online, I came across a post that stated it happens to their car, but only when it was over a certain temperature. After watching more closely, I had figured out that it only happens above 70F and it would only happen occasionally it was not every time it was above this . I have also brought it to the repair shop and they have no idea is what is causing it. I have found other postings about people having this issue with their Telluride same year. It is still occurring now and they are unsure of why or what is the cause.
UNKNOWN OR OTHER
After receiving a Kia‑issued transmission control module (TCM) software update, my 2021 Kia Telluride experienced a severe and dangerous transmission malfunction while descending a high mountain pass in Colorado. When I attempted to downshift for engine braking, 3rd gear completely disengaged, causing the vehicle to accelerate uncontrollably downhill. None of the lower gears would engage or hold as they had prior to the software update. This forced me to slam on the brakes and ride them continuously down the mountain, creating a serious loss‑of‑control hazard and risk of brake failure. Downshifting is essential for safe descent on steep grades, and the vehicle’s inability to do so created an extremely dangerous situation. The issue was duplicated by the Kia dealership technicians, and Kia field engineers have confirmed awareness of the problem. Despite this, Kia Corporate refuses to authorize transmission replacement or reversal of the software update, leaving the vehicle in an unsafe condition. This is a critical safety defect involving gear disengagement, loss of engine braking, unintended acceleration, and brake‑dependent descent control. The vehicle is unsafe to operate on mountain roads, and Kia has declined to perform the necessary repairs.
SUSPENSION
Constant failure of the rear self leveling shocks there is tsb on the issue but manufacturer will only replace first set of shocks which causes the owner to pay every 20k plus miles for new rear shocks
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