2003 Lexus Es300

2003 Lexus ES300 4-DR. w/SAB

Overall

Not Rated

Front Crash

Not Rated

Side Crash

Not Rated

Rollover

Not Rated

ELECTRICAL SYSTEM

Odometer Fraud. The contact purchased a 2003 Lexus ES 300. It was discovered that there was a mileage discrepancy. The vehicle was a private sale. At the time of purchase, the mileage was 136,406. At the time of registration, it was discovered that the mileage was 235,000.

ENGINE

UNKNOWN

STEERING,UNKNOWN OR OTHER,SERVICE BRAKES

I WAS COMING UP MY STREET LIKE I DO EVERY DAY AND ALL OF A SUDDEN IT STARTED ACCELERATING AND I WAS STUCK STARING WHEEL LOCKED UP AND I HIT A TREE AND GOT SEVERELY INJURED THE CAR IS TOTALED

STEERING,ELECTRICAL SYSTEM,SERVICE BRAKES

I WAS DRIVING IN RESIDENTIAL DOING SPEED LIMIT 30. THE CAR STARTED TO EXHILARATE RIGHT BEFORE MY TURN ON THE MY STREET. THE BRAKES WOULDN'T WORK BECAUSE THE CAR JUST KEPT GOING FASTER THE STEARING WHEEL LOCKED UP. I COULDN'T STOP AND RAN START INTO A TREE AND SPUN OUT, RESULTING IN SERIOUS INJURIES *TT *AS

POWER TRAIN,AIR BAGS

1) PASSENGER DRIVER SIDE DASH AIR BAG LOOKS AS IF IT IS READY TO BURST. 2) TRANSMISSION OFTEN HAS SLIGHT SLIP WHILE DRIVING. I NOTICE AT CERTAIN GEAR CHANGE WHILE DRIVING AUTOMATIC VEHICLE.

ENGINE

SIR/MADAM, I AM TRYING TO HELP MY FRIENDS (XXXX) AND (XXXXX), LONG TIME RESIDENTS OF HUNTINGTON BEACH AND A VERY SWEET COUPLE. PEGGY WAS DRIVING HER HUSBAND TO A DOCTOR'S APPOINTMENT AND DUE TO A FAULT IN THE ENGINE (THERE IS A RECALL AND THEY WERE NOT INFORMED), THE ENGINE CAUGHT ON FIRE. IF IT HADN'T BEEN FOR THE DRIVER BEHIND THEM WHO RAN TO THEM AND GOT THEM QUICKLY OUT OF THE CAR AND WALKED THEM TO SAFETY, THE OUTCOME WOULD HAVE BEEN VERY BLEAK. THEY ARE AN ELDERLY COUPLE AND THE HUSBAND, (XXXXX), HAS GREAT DIFFICULTY WALKING AND THE CAR BURNED VERY QUICKLY. THEY, THANK GOD, MADE IT TO SAFETY IN TIME ONLY TO WATCH THEIR CAR BURN. THEY INFORMED TOYOTA AND SINCE THEY ARE ON FIXED INCOME ASKED TOYOTA FOR HELP WITH THE PURCHASE OF ANOTHER USED RELIABLE CAR (THE LEXUS THEY WERE DRIVING WAS 15 YEARS OLD BUT IN GOOD CONDITION AND MORE THAN ENOUGH CAR FOR THEIR TRIPS TO LOCAL STORES OR DOCTOR APPOINTMENTS. SURPRISINGLY, TOYOTA ONLY RESPONDED WITH ONE LETTER FROM CUSTOMER SERVICE. (XXXX)'S FOLLOW UP CALLS AND LETTERS TO CUSTOMER SERVICE, ECO MARK TEMPLIN WERE NEVER ACKNOWLEDGED OR ANSWERED. PLEASE HELP THIS COUPLE BELIEVE IN HUMANITY AGAIN. TOYOTA IS A REPUTABLE COMPANY AND TO HAVE SOMETHING LIKE THIS HAPPEN WITHOUT SO MUCH AS A PHONE CALL FROM THE COMPANY IS SURPRISING TO ALL THAT KNOW OF THIS CASE. I AM ATTACHING ALL THE EVIDENCE: PICTURES, COPIES OF LETTERS FOR YOUR REFERENCE. PLEASE PROVIDE CASE NUMBER. THANK YOU SO MUCH FOR YOUR HELP. (XXXXX) FOR (XXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

TL* THE CONTACT OWNS A 2003 LEXUS ES300. THE CONTACT STATED WHILE DRIVING 15 MPH, WHEN SHE SAW SMOKE AND FIRE IGNITING FROM THE HOOD. THE CONTACT STATED THE ENGINE FAILED AND TURNED OFF IN THE MIDDLE OF THE ROAD. THE CONTACT STATED NO INJURIES WERE SUSTAINED. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE, BUT NO REPORT WAS FILED. THE POLICE WAS CALLED TO THE SCENE BUT NO REPORT WAS FILED. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO IMPOUND LOT. THE CONTACT CALLED LOCAL DEALER LEXUS USA LOCATED AT 6565 HEADQUARTERS DR, PLANO, TX 75024, (800) 255-3987, AND WHERE NOTIFIED OF FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED AS OF YET. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 110,000. *AS *TR

ELECTRICAL SYSTEM,AIR BAGS

VIN: (XXXXXX) YEAR: 2003 MAKE: LEXUS MODEL: ES300 (XXXX) AIR/BAG BUSTING THRU DASH ( * NEED HELP ) (XXXX) YEAR: 2003 MAKE: LEXUS MODEL: ES300 AIRBAG IS BULGING -SEE PICTURES ELECTRICAL DRAIN ON THE BATTERY OFF AND ON SINCE. PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

AIR BAGS

(XXXX) AIR/BAG BUSTING THRU DASH ( * NEED HELP ) (XXXX) YEAR: 2003 MAKE: LEXUS MODEL: ES3 PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

ELECTRICAL SYSTEM

MY DRIVER HEADLIGHT KEEPS SHORTING OUT.I BOUGHT ANOTHER BULB AND SAME PROBLEM .