2012 Lexus Es350

2012 Lexus ES350 4 DR FWD

Overall

★★★☆☆

Front Crash

★★★★☆

Side Crash

★★☆☆☆

Rollover

★★★★☆

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Campaign: 19V005000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles. These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Campaign: 19V741000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Campaign: 17V006000

STRUCTURE,UNKNOWN OR OTHER,VISIBILITY/WIPER

Driving down the interstate and out of the blue my sunroof exploded. It sounded like a gunshot and I was driving 80mph. I almost ran into another driver due to glass falling on me.

VISIBILITY/WIPER

The dashboard is melting causing a glare that’s hard to see through on the windshield. I found a self service from Lexus that they recalled it themselves but it isn’t official thought the government. [XXX] ). I called Lexus and they said I had to call corporate, so I did. They still wouldn’t help me as it isn’t an official recall even though they extended the program to 2026. This is a major saftey concern. I could eventually hit someone because of the glare. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STRUCTURE

The contact owns a 2012 Lexus ES350. The contact stated that while sitting in the sun, the dashboard melted causing a glare in the windshield. The contact called the dealer and was advised to take the vehicle to be diagnosed. The vehicle was not diagnosed by a dealer. The vehicle was not repaired. The manufacturer was made aware of the failure and advised the contact there were no open recalls associated with the VIN for the failure. The failure mileage was approximately 130,000.

VISIBILITY/WIPER

Sticky dash board, tryed to clean it and it becomes shinny and reflects sunlight

AIR BAGS

Airbag recall was replaced 8/02/2022. Car accident occurred 8/03/2022. Airbags did not deploy.

ELECTRICAL SYSTEM,LATCHES/LOCKS/LINKAGES

The contact owns a 2012 Lexus ES350. The contact stated while driving approximately 65 MPH, the key was detected, and trunk open warning lights illuminated. Additionally, the doors would lock and unlock independently. The vehicle was taken to a local dealer where it was diagnosed with needing the trunk latch replaced. The vehicle was not repaired. The manufacturer was informed of the failure and agreed to cover the cost of the partial repair. The failure mileage was approximately 55,000. The VIN was not available.

UNKNOWN OR OTHER

Sales rep. Stated that the dash boards is very sticky

VEHICLE SPEED CONTROL

UNINTENDED ACCELERATION OCCURRED WHILE PULLING STRAIGHT INTO A PARKING SPOT. VEHICLE WAS GOING ABOUT 1 MPH WITH FOOT GENTLY APPLYING THE BRAKE WHILE COMING TO A STOP. CAR SUDDENLY ACCELERATED AT WHAT APPEARS TO BE FULL THROTTLE. CAR JUMPED OVER CONCRETE PARKING CURB AND RESTED ON TOP OF THE CONCRETE CURB, COMING TO A HALT. THIS SUDDEN ACCELERATION INCIDENT OCCURRED ON OCTOBER 12, 2020.

AIR BAGS

I RECEIVED A LETTER TO TAKE THE VEHICLE TO NEAREST DEALER FOR AIR BAG RECALL REPLACEMENT PROCESS, AND I CALLED AND INITIATED ONLINE CHATTING W/ THE LEXUS AIR BAG RECALL SUPPORT TEAM NUMEROUS TIMES BUT FAILED TO GET A RESPONSE FROM THEM. ONLINE CHAT REPRESENTATIVE STATED THEY CAN'T HELP WITH SCHEDULING, AND REPRESENTATIVES OVER THE PHONE, MORE THAN 6 TIMES OF ATTEMPT, EITHER HUNG UP DURING THE CALL AND KEPT ON TRANSFERRING. IT HAPPENED SINCE MARCH ON A DIFFERENT DATES AND THEY STILL REFUSED TO COMPLETE THE APPOINTMENT SCHEDULING PROCESS.

LATCHES/LOCKS/LINKAGES

TL* THE CONTACT OWNS A 2012 LEXUS ES350. THE CONTACT STATED THAT THE DOOR LOCKS FAILED TO LATCH SECURELY WHEN THE DOORS WERE CLOSED. THE VEHICLE WAS TAKEN TO AN UNKNOWN DEALER WHO STATED THAT THE DOOR LOCKS NEEDED TO BE REPAIRED OR REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT SUBJECTED TO ANY RECALLS PERTAINING TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.