2013 Lexus Es350

2013 Lexus ES350 4 DR FWD

Overall

★★★★★

Front Crash

★★★★★

Side Crash

★★★★★

Rollover

★★★★☆

FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.

Campaign: 15V728000

SERVICE BRAKES

Brakes malfunctioned almost resulted in a life threatening car accident. Car is at the Lexus dealership for repair. The have confirmed problem. Yes there were warning lights moments before needing the brakes and it not working whn pushed.

SERVICE BRAKES

While driving on the highway electronic brake boost suddenly failed, leading to brake malfunction. This is common malfunction of this model. This leads to potentially hazardous situation when in emergency or even regular traffic breaking car would not break as expected.

UNKNOWN OR OTHER,VISIBILITY/WIPER

Roughly 6-12 months ago the dashboard on my Lexus started to melt and become sticky, creating a glare on my windshield and impeding my ability to see the road causing dangerous situations. Both daytime and nighttime driving have been affected by this defect. I’ve contacted the local dealership, but they confirmed that no recalls are available and that the only solution is for me to replace the entire dash.

SERVICE BRAKES

2013 Lexus Es300h driving on [XXX] , I felt the brake didn't work during the street. It's hard to push the brake, and I almost hit the car in front. OMG, I was very scared. I saw an ABS brake light, and I tried to turn into a parking lot and find the nearest Pepboys in Birmingham, Alabama to inspect the system. I was informed of a problem with the Brake Booster Assembly. I’m sorry I can’t afford to pay the labor, service and parts at this time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,SERVICE BRAKES

I was driving down the highway coming up on a traffic jam put on the brakes and several warning. Lights came on the dash and my power brakes failed. I was barely able to stop the car without hitting someone. From that point forward the brakes did not work properly, the regenerative braking system did not function. also, the cruise control stopped functioning. I took the car to the Lexus dealer, they tested the car and stated it need a new brake booster brake assembly and that there was a safety warranty issue that was extended out 10 years and up to 150,000 miles and although my car only had 79,000 miles on it was three months past the warranty date and the refused. They reset the car brakes apparently and I was able to drive the car for several days while I spoke with Lexus, and then the car brakes failed again.

ELECTRICAL SYSTEM

On my 2013 Lexus ES 350, three out of the four doors do not function properly and will not lock or lock with the key fob. my driver’s side front door, my driver’s side rear door, and my passenger’s side front door does not work. The doors also will not lock or unlock with the interior lock/unlock button. When the all the doors are locked, I must go to the passenger’s rear door to unlock the driver’s side front door with my cane. The manual door lock from the key fob does not work and will break if I continue turning it. The door locks will not automatically lock when the car goes in motion. These are safety issues trying to get a child or pet out of the car in case of an emergency such as a fire, an accident, or robbery. The power locks are extremely helpful for me. I am a combat disabled veteran who runs the risk of reinjuring myself using the only door that works attempting to open the door with my cane. I have had some of these power locks replaced before. Lexus says this is a mechanical issue associated with the actuators rather than a safety issue. I really believe this is a serious safety and security issue rather than a mechanical issue.

UNKNOWN OR OTHER

Hood latch and cable malfunction in that the hood wouldn't close and warning light and buzzer continuously beeped. Woburn Toyota in Woburn, MA said it was due to overuse and not a defect and not a safety issue! Not so. Hood not opened more than other vehicles I have had without such a problem. Other Lexus owners have posted similar complaints, too.

AIR BAGS

I entered the VIN and found that my car airbag was an unrepaired recall.

UNKNOWN OR OTHER

The moonroof suddenly shattered (it sounded like an explosion) while I was driving on the freeway in 70 degree weather. Initially I had no idea what it was but realized subsequently that I was shedding glass shards behind me. There were no overpasses where someone could have dropped something, I did not see a rock or other projectile, and - when I parked the car - I found nothing that from outside seemed to have struck it and/or stayed behind in the cavity.

VISIBILITY

The contact owns a 2013 Lexus ES350. The contact stated that while driving at 45 MPH, the contact heard a loud gunshot like sound and the sunroof shattered into pieces. The contact stated that small fragments of glass fell all over him due to the failure however, he was not injured. The contact pulled over, cleaned out his vehicle and was able to drive the vehicle home. The contact called the dealer where he was informed that there were no recalls on his vehicle. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was 135,394.