2014 Lexus Es350

2014 Lexus ES350 4 DR FWD

Overall

★★★★★

Front Crash

★★★★★

Side Crash

★★★★★

Rollover

★★★★☆

FORWARD COLLISION AVOIDANCE: CRASH IMMINENT BRAKING

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2013-2015 Avalon and Avalon Hybrid vehicles manufactured October 19, 2012 to October 27, 2015 and 2013-2015 Lexus ES350 and ES300h vehicles manufactured June 18, 2012 to July 6, 2015. The affected vehicles are equipped with a Pre-Collision System (PCS) as optional equipment. In these vehicles, the PCS may unexpectedly activate and apply the brakes when the radar detects a steel joint or plate in the roadway as an object.

Campaign: 15V728000

AIR BAGS

GM is unable to provide an ETA on a replacement airbag that is under an open safety recall. It has been months since I started contacting my nearest GMC dealer and GM customer support. It is unacceptable they can immediately repair let alone being un able to even provide a time frame for the replacement airbags.

ELECTRICAL SYSTEM

Car was vandalized on 12/7/21 and alarms did not go off. Car alarm doesn’t work, hasn’t worked.

SUSPENSION,UNKNOWN OR OTHER,SERVICE BRAKES

Brakes, tires, transmission went out, suspension craked licking oil Car steering wheel vibration, car pulling, brakes didn’t respond, i pulled to side before hitting a car Yes 2 different shops currently at express transmission Currently under inspection because of transmission going out while driving on freeway No warning lights, air bags are off I don’t know why bought car 4 months ago Dealership said they maintenance the vehicle that was a lie i had it maintenance not to long ago car needed it car went out in matter of hrs not days it was hrs it never alerted me something was wrong vehicle was in previous accident in 2016 dealership never informed us about it we recently found out about accident express transmission spoke to me and stated transmission over heated and blew up from inside my vehicle could of blown up as well with me in it putting at risk other people when vehicle was driven while pressing brakes i had to press pedal all the way in or let go and press pedal again in order for vehicle to stop my tires we’re getting more damaged from in words car was rotated and had an alignment done and it keept damaging tires from in words we bought vehicle for $35,000 we have had it for 4 months i have receipts of services done to vehicle and im still waiting on diagnose from transmission so i can know what inside transmission blew up it will cost me approximately $4,000 to $6,000 to fix vehicle

UNKNOWN OR OTHER,SERVICE BRAKES

SUDDEN UNINTENDED ACCELERATION WITH BRAKING PROBLEMS. THREE EPISODES. THE FIRST EPISODE WAS A COMPLAINT TO THE DEALER WITH DOCUMENTATION IN THE CAR'S SERVICE RECORD. THE SECOND OF WHICH WAS WORKED-UP FOR ONE WEEK BY THE DEALER WITH NO ANSWERS. THE THIRD EPISODE OCCURRED GOING DOWN A PARKING RAMP AND RESULTED IN LOSS OF CONTROL OF THE CAR AND INJURIES TO BOTH FENDERS. THE CAR'S "BLACK BOX" WAS NOT ACTIVATED DURING THE LAST EPISODE. THE CAR ACCELERATED RIGHT AFTER IT HAD BEGUN MOVING FORWARD. DURING THE OTHER EPISODES, THE ACCELERATION OCCURRED RIGHT AFTER BEING STARTED. DURING THE THIRD AND MOST SERIOUS EPISODE, THE CAR WAS MOVING DOWN THE CAR RAMP IN A PARKING GARAGE, FROM THE EIGHTH FLOOR TO THE SIXTH FLOOR. AFTER STARTING DOWN THE RAMP, THE CAR ACCELERATED AND COULD NOT BE STOPPED BY BRAKING, SHIFTING TO NEUTRAL AND PARK OR BY PRESSING THE OFF BUTTON SWITCH. WHEN THE SIXTH FLOOR WAS REACHED, THE CAR WAS DRIVEN DOWN ONE OF THE EXIT LANES WHERE FINALLY IT WAS ABLE TO BE STOPPED BY USUAL BRAKING MANEUVERS. IN THE "BLACK BOX" STUDY, THERE WAS NO RECORD OF ANY ABNORMAL ACTIVITY, EITHER ACCELERATION OR BRAKING. POLICE WERE NOTIFIED AND ESSENTIALLY DOCUMENTED THE EVENTS BUT MADE NO OTHER COMMENTS. DURING THE THIRD EPISODE, THE CAR WAS MOVING AT A RAPID RATE OF SPEED, PROBABLY AT ABOUT 50 MILES PER HOUR BUT THIS CANNOT BE DOCUMENTED. REPAIR OF THE VEHICLE COST ABOUT $6000.

UNKNOWN OR OTHER

FORWARD COLLISION WARNING SYSTEM HAS FAILED AND IS INOPERABLE. THERE IS A RECALL OUT THERE, HOWEVER MY VIN# ISN'T ON THE LIST. LEXUS WILL NOT FIX IT.

ELECTRICAL SYSTEM

BOTH FRONT DOOR LOCK ACTUATORS NOT WORKING PROPERLY.THE CAR ONLY HAS 40225 MILES AND IS GARAGE KEPT.WHAT THE POSSIBILITY OF BOTH GOING BAD AND IS THIS A MANUFACTURING DEFECT AND SHOULD BE A WARRANTED PART?

AIR BAGS

TL* THE CONTACT OWNS A 2014 LEXUS ES350. THE CONTACT STATED WHILE DRIVING 61 MPH, HE HIT A DEER. THE AIRBAGS DID NOT DEPLOY AS HIS FACE HIT THE STEERING WHEEL. THE CONTACT STATED HE SAW SMOKE FROM THE ENGINE COMPART HOWEVER, NO FIRE WAS SEEN. THE CONTACT STATED HE SUSTAINED HEAD INJURIES HOWEVER, HE DID NOT SEEK MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A COLLISION CENTER BY THE INSURANCE COMPANY. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED BY AN INDEPENDENT MECHANIC OR DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.

ENGINE,FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2014 LEXUS ES350. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 15 MPH, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOOR FOR THE VEHICLE TO RESPOND. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE VEHICLE IS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V012000(FUEL SYSTEM, GASOLINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE VEHICLE WAS NOT TAKEN TO BE DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED A RENTAL VEHICLE. THE FAILURE MILEAGE WAS 47,000.

ELECTRICAL SYSTEM

DOOR LOCKS(ALL 4 DOORS) STOPPED LOCKING/UNLOCKING BY USE OF POWER DOOR LOCK BUTTON OR KEY FOB. EACH DOOR MUST NOW BE LOCKED / UNLOCKED MANUALLY. BASED ON FORUM PAGE, THIS IS A WIDESPREAD ISSUE THAT MUST BE INVESTIGATED. HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T36095_DS744492

ELECTRICAL SYSTEM

THE POWER DOOR LOCK ON THE DRIVER'S SIDE STOPPED WORKING WITH THE KEY FOB. CAN ONLY LOCK AND UNLOCK BY USE OF ACTUAL KEY OR BY MANUALLY PUSHING DOOR LOCK. THE PASSENGER'S SIDE DOOR LOCK IS STARTING TO SHOW THE SAME SIGNS AS THE DRIVER'S SIDE DID BEFORE IT STOPPED WORKING COMPLETELY. SOMETIMES WILL WORK PROPERLY AND SOMETIMES IT WON'T.