2017 Lexus Es350

2017 Lexus ES350 4 DR FWD

Overall

★★★★★

Front Crash

★★★★☆

Side Crash

★★★★★

Rollover

★★★★☆

STEERING:LINKAGES:TIE ROD ASSEMBLY

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2017 Lexus ES350 vehicles. The right-hand side tie rod lock nut may loosen over time.

Campaign: 17V415000

SERVICE BRAKES, HYDRAULIC,FORWARD COLLISION AVOIDANCE

The contact owns a 2017 Lexus ES350. The contact stated that while driving at 45 MPH, the contact stated that a beeping alert sounded to notify him that he was approaching another vehicle. As the contact attempted to depress the brake pedal, the brake pedal failed and the contact rear-ended the vehicle. The air bags deployed upon impact. The police and paramedics were called to the scene and the other driver was taken to the hospital; the driver's whereabouts were unknown. The contact did not sustain any injuries. A police report was filed. The vehicle was initially towed to an impound yard and was then towed by his insurance to assess the vehicle's damage. The manufacturer had yet to be notified of the failure. The failure mileage was approximately 55,000.

VEHICLE SPEED CONTROL,FORWARD COLLISION AVOIDANCE

The contact owns a 2017 Lexus ES350. The contact stated that while in reverse and slowly reversing into a parking space, the vehicle suddenly experienced unintended acceleration and crashed into a tree. The contact indicated that the unintended acceleration occurred while pressing the brake pedal and also the crash avoidance safety features did not activate. No injuries were reported and no police report was taken. The vehicle was towed to the local dealer and to a local body shop repair center. The cause of the failure was not determined. The manufacturer was not notified of the failure. The failure mileage was 7,500.

VISIBILITY

The contact owns a 2017 Lexus ES350. The contact stated while driving approximately 65 MPH, the sunroof exploded without warning. The vehicle was taken to a local dealer where it was diagnosed but not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 31,200.

ELECTRICAL SYSTEM

2017 LEXUS ES350. CONSUMER WRITES REGARDING VEHICLES SAFETY CONNECT SYSTEM BEING DISCONNECTED. *LD *JS

UNKNOWN OR OTHER

I WAS DRIVING DOWN THE HIGHWAY IN VA AND I HEARD A LOUD EXPLOSION AND I LATER FOUND OUT THE SUNROOF EXPLODED ON ITS OWN NO CARS AROUND, NO OVER PASS IT JUST EXPLODED INTO LITTLE PIECES.

STRUCTURE

I WAS DRIVING DOWN THE HIGHWAY HAVING JUST PICKED PICKED UP THIIS CAR I JUST BOUGHT FROM THE DEALERSHIP WHEN SUDDENLY I HEARD A LOUD EXPOLOSION UP ABOVE AND NOTICED MY SUNROOF EXPLODED SENDING PIECES OF GLASS INTO MY CAR. I WAS SCRATCHED AND HAD TO GET HOME 1/2 HOUR AWAY. DEALERSHIP WAS FAR. THE DEALERSHHIP SAID TO CALL THE INSURANCE. I THINK IT COULD BET THE WAY THE SUNROOF WAS PUT IN BUT NOT SURE.

VISIBILITY/WIPER

REAR TINTED INSIDE THE GLASS WINDOW HAS BUBBLES AND SMEARED ADHESIVE ACROSS GLASS CAUSING IT HARD TO VIEW WHAT IS BEHIND ME. I HAVE NO IDEA HOW IT HAPPENS I BOUGHT THE CAR ON NOVEMBER 16, 2016. MOST OF THE TIME THE CAR IS PARKED IN MY DRIVEWAY. I NOTICED IT THE FIRST TIME IN THE LAST WEEK OF FEBRUARY 24, 2020.

VISIBILITY/WIPER

UPON APPROACHING MY CAR, IN A CONTROLLED PARKING LOT (CAR IS STATIONARY), I NOTICED THE REAR PORTION OF THE PANORAMIC SUNROOF APPEARS TO HAVE EXPLODED. SUNROOF SHOWS DEFECTIVE BUBBLE, AND OUTER-EDGES APPEAR TO HAVE CRACKED ALL THE WAY AROUND. INVESTIGATION OF THE AREA AROUND THE CAR SHOWS NO FOREIGN OBJECTS (IE. ROCKS) IN THE AREA.

VISIBILITY/WIPER

THE WINDSHIELD CRACKED TWO TIMES WITHIN TWO YEARS. FIRST TIME, THERE WAS NO VISIBLE SIGN (OR NOISE) OF ANY ROCK HITTING WINDSHIELD AS I PARKED THE CAR IN SUN. WHEN I CAME BACK TO PARKING, THE WINDSHIELD WAS CRACKED AND THE CRACK EXTENDED IN LENGTH AS I DROVE. IT COSTS ME $500 IN INSURANCE DEDUCTIBLE FOR GEICO INSURANCE TO HAVE WINDSHIELD REPLACED. THE WINDSHIELD AGAIN CRACKED IN APRIL 2019 THE SECOND TIME WHEN I WAS DRIVING ON INTERSTATE 10 AT ABOUT 50 MILES PER HOUR. I SAW A TINY MARK ON ONE EDGE OF WINDSHIELD (PROBABLY A TINY PEBBLE HIT FROM ROAD) AND THE CRACK SPREAD QUICKLY TO ONE FOOT AFTER DRIVING JUST FIVE MILES. THIS'LL COST ME $600 AS PER MY INSURANCE GEICO. I HAVE OWNED SIX BRAND NEW CARS FOR SEVERAL YEARS AND HAD NEVER HAD A LARGE WINDSHIELD CRACK FROM HEAT AND SMALL PEBBLE HIT. TWO LARGE WINDSHIELD CRACKS WITHIN TWO YEARS HAVE GOT TO BE A DEFECT IN ES 350 2017 WINDSHIELD (OR MANUFACTURING DEFECT). I KNOW THERE ARE SENSORS UNDER THE WINDSHIELD IN 2017 ES 350. LEXUS SHOULD FIX THE MANUFACTURING DEFECT IN ITS 2017 ES 350 WINDSHIELD.

SERVICE BRAKES

TL* THE CONTACT OWNS A 2017 LEXUS ES350. WHILE REVERSING THE VEHICLE, THE CONTACT HEARD AN ABNORMAL CLICKING NOISE COMING FROM THE BRAKES. THE VEHICLE WAS TAKEN TO LEXUS OF WATERTOWN (330 ARSENAL ST., WATERTOWN, MA 02472, (888) 677-9785) WHERE THE CONTACT WAS INFORMED THAT THERE WAS NO FAILURE WITH THE BRAKES. THE BRAKES WERE LUBRICATED AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 16,000. *TT*JB