2002 Lexus Ls430

2002 Lexus LS 430 4-DR. w/SAB

Overall

Not Rated

Front Crash

Not Rated

Side Crash

Not Rated

Rollover

Not Rated

STRUCTURE

SUPPORTS TO KEEP TRUNK MLID OPEN FAILED AND LID CAME DOWN STRIKING HEAD. THIS HAS OCCURRED SEVERAL TIMES. DEALER FROM WHOM I PURCHASED CAR DID NOT OFFER TO REPLACE DEFECTIVE PARTS.WILLIAM

ENGINE AND ENGINE COOLING

THE PISTONS THAT HOLD UP THE TRUNK FAILED. THE TRUNK FELL ON ME AND CAUSED INJURY. THESE PARTS SHOULD BE REPLACE AT THE EXPENSE OF LEXUS. IN ADDITION, THE SAME PARTS THAT SUPPORT THE HOOD, ALSO JUST FAILED. THIS IS A SAFETY ISSUE AND NEEDS TO BE ADDRESSED IN ORDER TO PREVENT FURTHER INJURY. *TR

STRUCTURE,VEHICLE SPEED CONTROL

AS I WAS TURNING ONTO A ROAD FROM A PRIVATE DRIVEWAY THE CAR SUDDENLY ACCELERATED CAUSING THE CAR TO CROSS OVER BOTH LANES OF THE ROAD AND CRASH INTO A MAILBOX. THE RESULT WAS DAMAGE TO THE FRONT OF MY CAR AND A BROKEN MAILBAX POST. *TR

STRUCTURE

I OWN A 2002 LEXUS LS IN DEC. 2010, WHILE I WAS TAKING THE GROCERIES OUT OF MY TRUNK, THE TRUNK FELL ON MY HEAD AND CREATED AN INJURY TO MY EYES, I HAD TWO SURGERIES, THE TRUNK UNEXPECTEDLY JUST CRASH ON MY HEAD, IT WAS VERY PAINFUL, I ALMOST PASSED OUT,APPARENTLY THE SPRINGS WORE OUT, THERE WAS NO WARNING, I AM STILL HURTING AND GET SEVERE HEADACHES, I WROTE TO LEXUS, THEY JUST IGNORED ME COMPLETELY, IN MY OPINION, THIS IS A SAFETY ISSUE AND SHOULD BE DEALT WITH ACCORDINGLY. I AM ASKING FOR YOUR IMMEDIATE ATTENTION I SAVED THE OLD SPRINGS FOR REVIEW. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

STRUCTURE

FAILED COMPONENT: 2 HYDRAULIC SUPPORTERS ON TRUNK LID. COMPLAINTS: THE 2 HYDRAULIC SUPPORTERS ON TRUNK LID WERE COMPLETELY FAILED. I WAS INJURED ON OCTOBER 29, 2011 WHEN THE LID FELLED DOWN (CLOSED) ON ITS OWN WEIGHT AND HIT MY HEAD AND THEN MY RIGHT ARM. THE SUPPORTERS ARE VERY WEAK AS COMPARED TO THE TRUNK LID HEAVY DUTY STEEL STRUCTURE. I HARDLY DRIVE THE CAR WHICH REGISTERS ONLY 30K MILES. THE WEAK HYDRAULIC SUPPORTERS STARTED TO SHOW FATIGUE ABOUT 5 YEARS AGO. EVENTUALLY, IT CAUGHT ME AFTER SEVERAL YEARS LATER. I AM PRETTY SURE THAT THIS TYPE DEFECTS ARE COMMON FOR MANY VEHICLES OF SIMILAR YEARS AND MODEL. IT CAN CAUSE SERIOUS INJURY IF ONE IS NOT CAREFUL, PARTICULARLY WHEN PARKING ON A SLOPED DRIVEWAY. THERE IS NO EXCUSE FOR LEXUS TO USE SUCH CHEAP PARTS OF WHICH REPUTATION EMPHASIZING SAFETY AND QUALITY. *TR

STRUCTURE

TL* THE CONTACT OWNS A 2002 LEXUS LS430. THE CONTACT STATED THAT A PASSENGER WAS STRUCK ABRUPTLY IN THE HEAD BY THE TRUNK HATCH AND SUSTAINED SEVERAL ABRASIONS TO THE HEAD. THE TRUNK LATCH FAILED AND WOULD NOT REMAIN OPEN. THE VEHICLE WAS NOT INSPECTED OR REPAIRED. THE MANUFACTURER WAS CONTACTED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000. UPDATED 03/24/11*LJ UPDATED 1/5/12 *CN

STRUCTURE,LATCHES/LOCKS/LINKAGES

THE TRUNK LID OF MY 2002 LEXUS LS 430 HAS TWO PNEUMATIC STRUTS WHICH PROVIDE LIFT AND KEEP THE LID UP IN THE OPEN POSITION. NOW, OVER TIME THE STRUTS SLOWLY FAILED TO KEEP THE TRUNK LID OPEN, AND IN A GENTLE BREEZE, THE LID WILL COME DOWN WITH GUILLOTINE FORCE. IT HAS HIT MY HEAD SEVERAL TIMES WITH PAINFUL RESULTS AND NOW I AM AFRAID TO LOAD ITEMS IN MY TRUNK WITHOUT ANOTHER PERSON THERE TO HOLD IT OPEN. I THINK THAT THE "LIFT ASSIST" OF THE PNEUMATICS SHOULD BE ONLY AUXILIARY TO A MECHANISM THAT HOLDS THE TRUNK IN A FULL OPEN POSITION. I HAVE NEVER HAD A VEHICLE WHOSE TRUNK LID DID NOT STAY IN THE OPEN POSITION ONCE LIFTED, REGARDLESS OF AGE. *TR

STRUCTURE

TL* THE CONTACT OWNS A 2002 LEXUS LS400. THE CONTACT STATED THAT THE TRUNK LID WAS AJAR WHEN IT UNEXPECTEDLY FAILED AND CRASHED DOWN ONTO THE CONTACTS HEAD. THE CONTACT SUSTAINED A LOSS OF BLOOD AND SEVERE SWELLING OF THE HEAD. THE CONTACT DID NOT INFORM THE DEALER OR THE MANUFACTURER OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CURRENT MILEAGE WAS 130,000 AND THE FAILURE MILEAGE WAS 120,000. UPDATED 3/22/11 *CN UPDATED 1/4/11 *CN THE CONSUMER STATED WHEN HIS WIFE OPENED THE TRUNK LID, IT PROMPTLY CAME DOWN ON HER HEAD, WITH NO WARNING...UPDATED 01-30-14 *BF THE CONSUMER STATED THE GAS CYLINDERS THAT HELD THE TRUNK LID UP FAILED. UPDATED 01/30/14

ENGINE AND ENGINE COOLING

TL-THE DRIVER OWNED A 2002 LEXUS LS430. HE WAS ALERTED THAT SMOKE WAS COMING FROM THE ENGINE SO THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE HE WAS INFORMED A VALVE SPRING FAILED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 55,000. SM.

STRUCTURE

THE TRUNK LID OF A 2002 LEXUS LS430 LANDED ON MY WIFE'S HEAD CAUSING INJURY AND BLEEDING. GAS CYLINDERS ARE USED TO HOLD TRUNK LID UP WHICH FAILED. I COMPLAINED ABOUT GAS CYLINDERS HOLDING HOODS UP ON LEXUS AUTOMOBILES IN THE PAST AND YOU PEOPLE DID NOTHING ABOUT IT. I EVEN CONTACTED LEXUS ABOUT IT BUT WENT UNACKNOWLEDGED. *TR