2019 Lexus Nx300

2019 Lexus NX300 SUV FWD

Overall

★★★★★

Front Crash

★★★★☆

Side Crash

★★★★★

Rollover

★★★★☆

2019 Lexus NX300 SUV AWD

Overall

★★★★★

Front Crash

★★★★☆

Side Crash

★★★★★

Rollover

★★★★☆

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Campaign: 20V682000

POWER TRAIN,ENGINE

Air fuel imbalance. Air fuel ratio Imbalance. Rough idling. System too rich bank 1. Requires cylinder head removal. Other VIN#'s recalled; however, my vin # was not accounted for though experiencing the exact issues and codes.

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

I have attempted informing Lexus of this situation. To my knowledge, they have not pursued the case. On October 31, 2023, we brought our NX300 [XXX] ) in at 44,806 miles. The left parking brake actuator was inoperative (also rendering the cruise control inoperative). To get to the dealership from Ormond Beach, I removed the appropriate fuses to avoid any undesired operation from the unit. I was hoping any problems would be covered by warranty—it had under 50,000 miles. The Basic Warranty had expired. The Powertrain Warranty was still in effect. Strangely, brakes are not listed in either warranty. This was definitely NOT a wear and tear item. After inspection by Lexus mechanic, the failed actuator would not and could not be covered by warranty. The ‘out-the-door’ cost was $1371.43 (RO# [XXX]). I asked for the old part, which I still have. There is an extreme manufacturing defect I found. Lexus charged $997.63 for the part. The same EXACT part is available online for $37.70---OEM is $189.00. I understand price markup is required for any business, but over 500% may be a bit excessive. I was truly shocked by what I had found within the sealed actuator. The why and how the actuator actually failed is blatantly obvious and could be a serious safety hazard for anyone driving a car with this type actuator that was manufactured in and around the same time as this one. The motor within the unit is held in place by 3 torx head screws which (all three) were completely unscrewed and were rattling above their appropriate threaded hole. Each screw has little or no threadlocker (Loctite) on the threads. The compression ring on top of each threaded hole is not compressed. This indicates the screws were never torqued to the proper specifications during manufacture. I believe there is a possibility of a brake malfunction due to manufacturer's defect in the brake actuator part. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

SERVICE BRAKES

Excessive front pads wear: First replacement @13,000 miles. Second front pads replacement recommended @15,350 miles.

UNKNOWN OR OTHER

I have a 2019 NX, and the driver side mirror vibrate at speed over about 40mph. I went to dealership and checked on it. No one seems to able to help. They directed me to call the warranty line and same thing. it seems like Lexus doesn't want to admit this is one of the manufacture problems. I found many posts about side mirror vibration for lexus nx. Lexus said it's ''normal characteristic" which I totally disagree. The vibration is NOT normal and its annoying while driving. And its DRIVING HAZARD as well if you can't see the mirror clearly. I had an RX before which I loved and had no problems with it. My sister has a 2018 Rav4. I also have a 2018 CRV and even a Scion xb. I know what a "normal" side mirror vibration for a compact SUV should be. Lexus is not willing to fix these defect. I found the SAME compliant for 2022-23 Lexus NX too.

WHEELS,SERVICE BRAKES

We bought used 2019 Lexus NX 300 with 11573 miles Lexus dealer salesman said the car was still under warranty Before delivery to customer Lexus dealer did performed 161points of service such as : electrical same as mechanical components on entirely of the car and it s/ b working properly without any problems In the past over two years I’ve continued to bring the car back for service Last year I did question ask some service manager about these squeaking noise when driving on the road and they did responded it’s normal ( four original tires are comes with my 2019 Lexus SUV )last time I discovered about two tires brand Dunlop ST 30 size : 225/65R17 -102H show numbers of cracked along to side of the tires and I did mentioned with Lexus dealer but they said its normal and not warranty In the list 161 points of Lexus certified PDF under pages 5 of 6 Section : Hoist items# 114 mention about this condition was covered from Lexus I’ve been trying to work out with them in fact I did contact with two Lexus dealers at Westminster and Riverside city without any luck and only received with “ a runaround “ answers My 2019 Lexus NX 300 shows with 26705 on odometer and I need to report to NHTSA about an unsafe and dangerous issues and prevent it happens in the future customers Thanks for help and let me know if you need more information

POWER TRAIN

Drive shaft broke apart from the two bolts securing it to the chassis while driving slow speeds to bolts appear to be missing car made significant noise I needed to be towed to the dealership

UNKNOWN OR OTHER

Our sunroof exploded while driving on the highway, not near any other cars or flying debris. The glass shattered across the entire sunroof, and a hole 6 inches x 12 inches was created.

FUEL/PROPULSION SYSTEM

My vehicle has safety recalls since last year and I would like to fix them for my kids and mine safety

FUEL/PROPULSION SYSTEM

I was informed in January of 2020 of a safety recall pertaining to the low pressure fuel pump in my Lexus NX300. I learned of the recall via CarFax rather than through Lexus. As I continued to drive and service the Lexus NX300, I received conflicting information from Lexus about whether or not my vehicle was impacted by the recall. Regardless, Lexus informed me that there was no remedy for the defect. In July of 2021 (at least 18 months after the defect was identified) I finally received notice from Lexus that a remedy is available. Lexus clearly knew of the defect prior to issuing the recall, but waited several months before even directly notifying me of the recall, allowing me to drive a vehicle they had already deemed unsafe for months. It is absurd that a manufacturer would allow unsafe vehicles on the road, jeopardizing human lives, while the manufacturer took their time to find a solution. In the meantime, they released new/refreshed vehicle models. This is a clear example of a car manufacturer placing profits over safety and should be addressed. For the record, I no longer own the vehicle. I decided to get rid of it when I lost faith that Lexus would ever resolve the issue.

AIR BAGS,STRUCTURE,VEHICLE SPEED CONTROL

While driving at about 25 miles an hour my car suddenly sped up. I was approaching a very busy street Afraid it would collide with another. vehicle I quickly turned left and crashed into a tree on the medium.