2024 Lexus Tx 500h

2024 Lexus TX 500h SUV AWD

Overall

Not Rated

Front Crash

Not Rated

Side Crash

Not Rated

Rollover

★★★★☆

AIR BAGS:SIDE/WINDOW:CURTAIN

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."

Campaign: 24V461000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

Campaign: 25V595000

BACK OVER PREVENTION:DISPLAY FUNCTION

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Campaign: 25V744000

BACK OVER PREVENTION:SOFTWARE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Campaign: 26V162000

ENGINE,FUEL/PROPULSION SYSTEM

I am reporting a severe, systemic vehicle performance discrepancy on my Lexus TX 500h (2.4L Turbo Hybrid powertrain). The vehicle is officially labeled with an EPA rating of 27 MPG combined. However, under normal, conservative driving conditions, the vehicle routinely achieves only 20 to 21 MPG—a consistent 20%+ shortfall from the manufacturer's certified window sticker metrics. This has drastically limited the vehicle's safe total driving range to under 300 miles per tank. The shortfall persists despite cautious driving in Eco Mode and after passing the engine break-in period. This issue matches a widespread pattern reported by numerous other owners in consumer forums, pointing to a potential defect in the vehicle’s fuel management software or hybrid battery management logic. I request that NHTSA log this tracking data to investigate whether the manufacturer misrepresented the vehicle's real-world operational capabilities or fuel-system integration.

UNKNOWN OR OTHER

I had my foot on the brakes waiting at a red light. The car just started jerking back and forth. It didn’t stop until I released my foot off the brake.

UNKNOWN OR OTHER

I am filing this complaint regarding my 2024 Lexus TX. A road rock/debris entered through the vehicle’s factory front grille and struck/punctured the A/C condenser, causing the air conditioning system to stop functioning properly. The repair cost is approximately $2,500. The factory grille has large openings that leave the condenser vulnerable to direct impact from normal road debris. Lexus does not have a protective screen or guard that can be installed to prevent this type of damage. This design flaw has affected many other Lexus TX owners and I think they need to offer up more protective measures to avoid this from happening over and over again.

UNKNOWN OR OTHER,FUEL/PROPULSION SYSTEM

Strong smell of gas coming from around the car and near rear end of car. Usually after a drive. The smell does not happen after every drive. I brought up the smell to my husband a number of times within the year…and finally took to JD Auto in Arizona in June but the gas smell could not be replicated and no source or defect could be visually seen. No recall for this has been reported by Lexus. dealership. No check engine light has been recorded. Worried that there is some internal issue that could cause huge problems. I do have children who have also reported smelling the gas in the back seat.

STRUCTURE,LATCHES/LOCKS/LINKAGES

On two occasions while driving my hood has become open due to windy conditions coming from the Makua side of the highway as I’m driving on the Queen Kaahumanu Highway Today was the second incident except that I was heading south The first time that happened I was driving north and it occurred probably about a few months ago, but I dismissed it I know for a fact that I did not open the engine compartment I will download my front camera files and see if I can find a record

UNKNOWN OR OTHER

I have 2024 Lexus TX 350 and the winshield cracked from the smallest rock and spread across the entire winshield. Seems to be a flaw in material.

UNKNOWN OR OTHER,ENGINE

Starting in drive with the brakes depressed, when trying to accelerate with the gas pedal, the vehicle will not activate the engine from electric mode(EV). The car will not accelerate even with the gas pedal fully depressed. It has happened four times so far. Safety issue because when I’m pulling out into traffic to make a left or right turn, the car will not accelerate and therefore can get hit by oncoming traffic, especially when I am trying to merge into a lane with oncoming traffic. The car crawls and will not accelerate. My car is a hybrid vehicle. It almost feels as if the non electric engine doesn’t kick on when it is supposed to. The car will crawl for about 5-10 seconds before the engines engages and kicks on the acceleration. There are no warning lights or indication that anything is malfunctioning when this happens. I have not taken the vehicle in to the dealer yet.

STRUCTURE,ENGINE,FUEL/PROPULSION SYSTEM

I am a loyal Lexus owner since 1998 and have always recommended Lexus vehicles to my family and friends. In over 25 years of ownership, I have never experienced an issue like this. While driving under normal road conditions, my new 2024 RX 350’s AC condenser was punctured by small road debris, causing a refrigerant leak and loss of air conditioning. The condenser is located directly behind the front bumper, leaving it exposed to minor debris, which I believe is a design vulnerability. Damage at such low mileage suggests this may affect other vehicles of this model. Reduced AC performance could impact driver comfort and visibility in extreme heat, and operating the system with low refrigerant may cause further mechanical damage. I am submitting this complaint to request that NHTSA review this as a potential design defect affecting multiple vehicles. I have also contacted Lexus for warranty repair.

ELECTRICAL SYSTEM,UNKNOWN OR OTHER,ENGINE

The vehicle's lower front fascia exhibits a design flaw, creating an unsafe gap that permits road debris to impact the condenser, leading to air conditioning system damage. This compromise in the A/C system's functionality results in an inability to adequately cool the vehicle's interior, thereby creating potentially unsafe operating conditions, particularly in high-temperature environments. It has been observed that dealerships are declining warranty coverage for these repairs, and the manufacturer has not provided any countermeasures to address this inherent design deficiency.

SEATS

The plastic casing holding the driver seat cushion broke/detached itself after a couple of months of driving and even if put back in place it'll continue sliding and moving. It can interfere with my left foot while driving making it a hazard. Lexus reviewed the issue and said it was not covered by warranty.