2024 Mazda Cx-90-Mhev

2024 Mazda CX-90-MHEV SUV AWD

Overall

★★★★★

Front Crash

★★★★☆

Side Crash

★★★★★

Rollover

★★★★☆

STEERING,UNKNOWN OR OTHER,LANE DEPARTURE

My main complaint is the steering system. They had the recall fixed at a Mazda dealer in Tennessee before I purchased it. My steering wheel always seem to be crooked I took it to the dealer for an alignment that did not fix the issue of the car going side to side. I took it to three other shops for alignments and the car still seems to go in different directions no matter how correct they get the steering wheel. I also took the car to the dealership about the AC system making loud rattling like a can of nuts and bolts. I had five videos of the issue and let them see them and listen to them they had the car for approximately 32 days and returned it and told me there was no problem. While they had the car I had four different loaners 2025 and 2026 models and none of these models had any of the problems that my 2024 had. They were quiet and there were no issues with the steering rack. My arms actually get tired steering this car down the road because it always wants to go in a different direction it is not a hard steer is very subtle but it keeps you correcting the steering wheel from left to right the entire trip. After returning my car after a month of having it the AC was blowing very poorly and I took it back again. They evacuated the system and recharged it which seem to help however, now it seems to blow cold and then go back to warm sometimes blowing cold or if the car is just parked rather than going down the road. There have not been any warning lights or issues other than the general feel of the car wanting to go side to side when you get it going in a straight direction it wants to almost purposely go to the right or go to the left and then when you correct it it wants to go back to where it was it is very subtle. Lastly there are issues with the blind spot monitoring. In my previous Mazda it worked flawlessly and never falsely alerted me. However in this car the cx90 fails to notify me or sometimes notifies me when I'm sitting still next to a tree.

TIRES

The contact owns a 2024 Mazda CX-90 equipped with Bridgestone Tires, Tire Line: Alenza, Tire Size: 275/45/R21, DOT Number: 1RBP3AAU1. The contact stated that after the vehicle had been driven for 12,000 miles, the tread on all four tires was prematurely worn down by more than 60%. The vehicle was taken to a local dealer where the tires were inspected, and it was confirmed that the tread showed premature wear due to the torque from the engine. The contact was informed to continue driving the vehicle for another 3,000 miles before replacing the tires. The tires were replacement tires. The vehicle failure mileage was 37,400. The tire failure mileage was 12,000.

TIRES

[XXX] CT60 A/S 275/45 R21 I've had issues with two tires, so far. My front drivers tire blew out driving at slow speed. I replaced it at the Mazda dealership. Few months later, the front passenger tire was going low. I had a maintenance appt., so I asked the dealership to air the tire. I can't say if they didn't; however, I had to add air down the street from the dealership. Two days later the tire was down again, so I took it to Sam's Club to repair the leak. The tech there told me he couldn't repair the tire and that it needs to be replaced. Come to find out the tire had wires exposed ALL THE WAY AROUND! Mazda let me leave their lot on Labor Day weekend with steel wires coming out of the tire...mind blowing! Now I'm reading that these tires are not capable of handling the weight of the 2024 Mazda CX-90. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ENGINE

Vehicle has 43,000 miles and the radiator has failed. Engine light goes off and on about high engine temperature and limits acceleration. Lost acceleration on freeway and was forced to get off on the freeway shoulder. The temperature gauge jumps from normal to high. Engine was extremely hot and potentially a burn hazard when I opened the hood. I've researched Mazda CX-90 owner's online forums and this radiator failure is happening to the 2024 model with several owners just out of warranty stating leaks spraying engine area. My vehicle has the same green coolant spray dried on the water hoses that many other owners have experienced.

STEERING

Heavy and sticky steering. While cornering or turning steering wheels can become stuck and does not return to central position and is very heavy. Reported to Mazda USA but they refuse to fix even though this is a know issue with a recall. Concen for the safety of my family while driving the car.

STRUCTURE

Drivers side interior door handle does not latch to open. No notable event lead to this - door opens from outside fine. Huge safety hazard.

POWER TRAIN,ELECTRICAL SYSTEM,SERVICE BRAKES

Our 2024 Mazda CX-90 has experienced the same significant malfunction on two separate occasions while being driven on busy public roads. The vehicle displayed an “Acceleration Limited Due to Battery Condition” warning and experienced significantly reduced/limited acceleration while driving. This put the occupants and other motorists at risk because the vehicle could not accelerate normally in traffic. A similar occurrence while merging, crossing an intersection, or traveling in heavy traffic could potentially result in a collision. The vehicle has been taken to an authorized Mazda dealership twice for the same issue and has been out of service for approximately six cumulative weeks. The vehicle is currently at the authorized Mazda dealership and is available for inspection. The dealership has been made aware of and is attempting to diagnose/repair the recurring condition. The exact component or system responsible for the failure is currently UNKNOWN. The issue recurred after the vehicle was previously returned to us following the first repair attempt. Prior to/during the failure, the vehicle displayed the warning message “Acceleration Limited Due to Battery Condition.” Any additional warning lamps, diagnostic codes, or underlying component failures are currently UNKNOWN and are being investigated by the Mazda dealership. Additionally, while our 2024 CX-90 was at the dealership, we were provided a separate 2026 Mazda CX-90 as a loaner vehicle. While that vehicle was being driven on a main public road, it suddenly lost all power. The steering wheel and pedals became locked or unresponsive, leaving the driver unable to normally control the vehicle while it was in traffic. Fortunately, a collision did not occur. The 2026 vehicle was returned to the Mazda dealership and is available for inspection. The exact cause of that failure is currently UNKNOWN. Experiencing safety-related failures while driving two separate Mazda CX-90 vehicles has raised serious concerns rega

STEERING

The steering seems to stick when turning left. Have give it a yank to get it back to normal

STEERING

steering wheel feels "sticky" turning left. this is a safety issue as it can potentially cause an accident, the vehicle is currently at a mazda dealership, no warning lamps or messages.

ENGINE

My vehicle experienced a total, premature radiator failure at 43,500 miles, after the manufacturer's factory warranty expired. The vehicle began leaking engine coolant rapidly. This creates a severe safety hazard, as a sudden loss of coolant leads to immediate engine overheating, potential engine stall, and catastrophic failure while driving at highway speeds, increasing the risk of a crash.A certified technician diagnosed the vehicle and provided video/photographic evidence confirming that the coolant leak is originating from a specific crack on the lower section of the driver's side radiator.This is a known, systemic manufacturing defect based on my research. Numerous other 2024 Mazda CX-90 owners on automotive forums have documented the exact same failure occurring in the exact same location on the lower driver-side radiator. The defect required a complete radiator replacement, forcing me to pay approximately 2,204 (with taxes and fees) out of pocket for a premature component failure that should safely last past 100,000 miles. I have digital photographic/video proof of the cracked unit from the service technician available for review.