2009 Mazda Mazda5
Safety ratings, recalls, and consumer complaints from NHTSA
NHTSA Safety Ratings
2009 Mazda5 5-DR. Hatchback w/SAB
- Overall
- Not Rated
- Front Crash
- Not Rated
- Side Crash
- Not Rated
- Rollover
- Not Rated
Recalls(3)
STEERING:ELECTRIC POWER ASSIST SYSTEM
MAZDA IS RECALLING CERTAIN MODEL YEAR 2007-2009 MAZDA3 AND MAZDA5 VEHICLES MANUFACTURED FROM APRIL 2, 2007 THROUGH NOVEMBER 30, 2008. THESE VEHICLES MAY HAVE A CONDITION IN WHICH A SUDDEN LOSS OF POWER STEERING ASSIST COULD OCCUR AT ANY TIME WHILE DRIVING THE VEHICLE.
Campaign: 10V374000
FUEL SYSTEM, OTHER:DELIVERY:FUEL PUMP
MAZDA IS RECALLING CERTAIN MODEL YEAR 2009-2010 MAZDA5 VEHICLES MANUFACTURED FROM JUNE 29, 2009, THROUGH APRIL 28, 2010. WATER MAY NOT HAVE BEEN REMOVED COMPLETELY FROM THE HARNESS CONNECTOR OF THE FUEL PUMP DUE TO VARIATIONS IN THE FUEL TANK LEAK CHECK PROCESS PERFORMED BEFORE VEHICLE ASSEMBLY. THE CONNECTOR PIN MAY CORRODE, POTENTIALLY CAUSING THE PIN TO BREAK.
Campaign: 10V600000
EQUIPMENT
THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS.
Campaign: 09E011000
Consumer Complaints(64 total, showing 10)
STEERING
While driving car turns on its own almost causing accident
ELECTRICAL SYSTEM,EXTERIOR LIGHTING
The headlights on this car are dangerously dim. Like the turn signals overpower them levels of dim. I’ve replaced the bulbs, the battery, cleaned all the connections, replaced the alternator, nothing makes a difference.
STEERING,VEHICLE SPEED CONTROL
THIS MODEL OF MAZDA STEERING WHEEL STOP ROTATING MOSTLY ON HIGHWAY. AT TIME IT BECOME TOO STIFF TO OVE FOR 5 TO 10 MINUTES AND THEN IT COMES BACK ON IT IS WORRYING ME AS IT MAY CAUSE AN UNVOIDABLE CRASH.
ELECTRICAL SYSTEM
Intermittently, the doors will not unlock when inside the vehicle, effectively trapping the occupants inside. Additionally, the locks will fail to lock or lock with either the key or the remote fob. trapping occupants inside or prohibiting someone on the outside from getting in to retrieve children inside.
ENGINE,FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 MAZDA 5. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. ON ONE OCCASION, THE VEHICLE BROKE DOWN IN THE MIDDLE OF A STREET AND WAS TOWED TO THE CONTACT'S HOME. THE CONTACT HAD A MECHANIC INSPECT THE VEHICLE WHO STATED THAT THE FUEL PUMP COULD BE THE CAUSE OF THE FAILURE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 163,000.
STEERING
TL* THE CONTACT OWNS A 2009 MAZDA 5. WHILE DRIVING 55 MPH, THE POWER STEERING MALFUNCTIONED AND THE STEERING VEERED TO THE LEFT. THE FAILURE ALMOST CAUSED A CRASH. IN ADDITION, THE ENTIRE INSTRUMENT PANEL ILLUMINATED. THE CONTACT HAD TO EXERT EXCESSIVE FORCE TO TURN THE STEERING WHEEL AND PULL THE VEHICLE OFF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, THE POWER STEERING RETURNED TO NORMAL AND THE CONTACT WAS ABLE TO DRIVE HOME. THE MANUFACTURER AND THE DEALER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,000.
ELECTRICAL SYSTEM
CLIMATE CONTROL MALFUNCTIONING AND TURNING ON THE HEATER NOT AC
STRUCTURE
SLIDING PASSENGER DOOR WILL NOT LATCH. WILL OPEN WHILE DRIVING.
ELECTRICAL SYSTEM
WHILE DRIVING THE CAR (APPROXIMATELY 35 MILES PER HOUR) THERE IS A SUDDEN LOSS OF POWER, INCLUDING LOSS OF POWER STEERING. CAR WOULD NOT RESTART. WE REPLACED ALTERNATOR AND HAD BATTERY CHECKED, WHICH WAS WORKING FINE WHEN THE SAME PROBLEM OCCURRED WHILE DRIVING ON HIGHWAY AT 45 MPH. PROBLEM IS RECURRING. CAR IS UNSAFE TO DRIVE.
ENGINE
TL* THE CONTACT OWNS A 2009 MAZDA 5. WHILE THE CONTACT'S SON WAS DRIVING 45 MPH, THE DRIVER HEARD A GRINDING AND CLUNKING NOISE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE MOTOR MOUNTS FAILED AND SHIFTED THE ENGINE FORWARD, WHICH CAUSED THE CV JOINTS AND ENGINE HEAD TO FAIL. THE VEHICLE WAS NOT REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Decode a 2009 Mazda Mazda5 VIN
Enter your 17-character VIN to get complete specs, safety equipment details, and production information.
Open VIN Decoder