2023 Mercedes-Benz Gt Class

2023 Mercedes-Benz GT Class 4 DR AWD

Overall

Not Rated

Front Crash

Not Rated

Side Crash

Not Rated

Rollover

Not Rated

POWER TRAIN,FUEL/PROPULSION SYSTEM

Was traveling to Ft. Worth to babysit my grandchildren and when I was on the freeway in afternoon traffic my car was not accelerating and I kept stepping on the gas and the car started to get slower and then all of a sudden it completely stopped in the middle of traffic(I didn't pull over to the side like Mercedes stated, it stopped in the middle lane of the freeway, the engine light was on) and I had to locate the hazard lights so no one would run into the back of my car. When it stopped, I had to put it in park and restart the car. I thank God that my grandchildren weren't with me or that someone didn't hit the back of the car. I ask Siri to find the nearest dealership and it was Mercedes-Benz of Grapevine, proceeded to go there first. They called me the next morning and told me it was the Fuel Pump. Then on Jan. 16, 2026, I took my car in for routine maintenance and they found a leak on the Front Differential and they practically removed the whole engine to fix the leak. Had this fix on Jan 20, 2026 This car just turn 2 years old on Dec. 23. Contacted the corporate office as I was directed by the Service Director, Richey Barnes and was told that before they could do anything it had to break down again or anything major. I told them that I have my young grandchildren with me since I often have to babysit them and he told me that there was nothing he could do.

ELECTRICAL SYSTEM

2023 MERCEDES GT 43 AMG, approximately one year old caught fire in the garage of our home. The car was off and sitting in the garage for approximately 10 hours prior to fire damaging the garage and parts of the house. This occurred at approximately [XXX] on [XXX]. There were 3 people in the house including [XXX]. One adult was awake at the time and alerted to the smell of smoke coming from the garage. Everyone was evacuated and the fire department was called. Upon arriving, garage was opened and front of Mercedes was in flames. Fire was put out by the fire department. The vehicle has since been inspected by car insurance, Mercedes corporate and fire department. The car has been deemed a total loss. There were no warning lamps, messages or anything else going on with the car prior to fire. The car is currently in the hands of State Farm and is available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FUEL SYSTEM, GASOLINE

The contact owns a 2023 Mercedes-Benz AMG GT63. The contact received notification of NHTSA Campaign Number: 23V880000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that the vehicle would not immediately start. The cause of the failure was not yet determined. The failure mileage was 2,000. VIN tool confirms parts not available.