2002 Nissan Quest
Safety ratings, recalls, and consumer complaints from NHTSA
NHTSA Safety Ratings
2002 Nissan Quest Van
- Overall
- Not Rated
- Front Crash
- Not Rated
- Side Crash
- Not Rated
- Rollover
- Not Rated
Recalls
No open recalls found for this vehicle.
Consumer Complaints(46 total, showing 10)
STEERING,SUSPENSION,AIR BAGS
ON MAYAUGUST 6TH 2021ON MAY 6TH 2021 I PURCHASED A 2002 NISSAN QUEST VAN FRON PICK-N-PULL AUTO LOCATE AT 2015 EAST SUMMER STREET IN HAMMOND IN 46320 I NEVER INFORMED ABOUT THE PROBLEMS THAT THIS VAN HAD. 1.ENGINE DROPPED DOWN FROM THE BOTTOM. BY THIS TIME LOST CONTROL OF STEERING PULLING TO THE RIGHT SIDE. UNSAFE TO DRIVE!
ENGINE
TL* THE CONTACT OWNS A 2002 NISSAN QUEST. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE TEMPERATURE ROSE. THE VEHICLE WAS STOPPED AND COOLANT WAS ADDED TO THE ENGINE AND THE CONTACT PROCEEDED TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC THE FOLLOWING DAY AND WAS INFORMED THAT THE HEAD GASKET WOULD NEED TO BE REPLACED. THE GASKET HAD BEEN REPLACED ONCE BEFORE AT 40,000 MILES. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 104,000.
VISIBILITY
DESCRIPTION: THE INSIDE REAR VIEW MIRROR IN MY 2002 NISSAN QUEST IS AN ELECTRO CHROMIC SELF-DIMMING MIRROR THAT HAS NO MANUAL BACKUP. THE MIRROR CONTAINS A FLUID WHICH HAS RECENTLY ACCUMULATED ON THE BOTTOM 3/4 OF THE MIRROR SURFACE CAUSING THE SELF-DIMMING MIRROR TO FAIL TO PROVIDE DIMMING AGAINST REAR APPROACHING HEADLIGHTS ON THE TOP 1/4TH. ADDITIONALLY, THE BOTTOM 3/4THS IS SO DARK IT IS ALMOST IMPOSSIBLE TO SEE VEHICLES APPROACHING UNLESS THEIR LIGHTS ARE ON. A PERSON STANDING BEHIND THE VEHICLE COULD NOT BE SEEN AT DUSK. THERE ARE MANY DOCUMENTED CASES OF THESE MIRRORS FAILING IN VARIOUS MAKES AND MODELS AS A RESULT USUALLY FROM THE INTERNAL FLUID LEAKING. THIS MIRROR WAS MADE BY MAGNA DONNELLY. REPLACEMENT MIRRORS ARE APPROXIMATELY $350 FROM THE DEALERSHIP. *TR
STRUCTURE,LATCHES/LOCKS/LINKAGES
REAR DOOR HANDLES ON 2002 NISSAN QUEST BREAK OFF, LEAVING NO WAY TO OPEN THE DOOR TO THE PASSENGERS FROM THE OUTSIDE OF THE VEHICLE. *TR
ENGINE AND ENGINE COOLING
I HAVE A NISSAN ALTIMA WITH 88.000 MILES ON IT THIS CAR IT SHOULD BE JUST GETTING BROKEN IN JUST GOT DONE PAYING THIS CAR OFF IT COST ME AROUND 18,000 DOLLARS IN 2004 PAID IT OFF IN JUNE 2009 THINKING I COULD GET BACK ON MY FEET AGAIN BUT I SEE THAT WONT HAPPEN NOT WITH A BAD DEFECTIVE CATALYTIC CONVERTER AND A RUINED ENGINE THAT EATS ANTIFREEZE AND DRINKS OIL THAT'S JUST SOME OF THIS CARS ISSUES POOR HEAT OR NO HEAT IN WINTER I CANT BELIEVE WITH ALL OF THE COMPLAINTS ON ALL OF THE NISSAN SIGHT NOTHING IS BEING DONE BY NHTSA THERE ARE MORE THAN A FEW COMPLAINTS OUT THERE ITS UNREAL AND WHEN YOU NEED HELP THEY TELL YOU YOUR VIN# IS NOT THE CORRECT ONE IF ALL THESE CARS COME OFF ASSEMBLY LINE WITH DIFFERENT CONVERTERS AND MANIFOLD SYSTEM THEN AND PRECAST THAN MAY BE ,BUT NOT THE SAME PARTS WITH THE MANIFOLD AND THE SAME CATALYTIC CONVERTER AND THE FOWLED PRINTS NOWAY!!!ALL THESE 2002 ALTIMAS ARE HAVING THE SAME PROBLEM BUT ARE BEING TOLD THEY DON'T HAVE THE RIGHT VIN# WELL LETS SEE THESE VIN # BEFORE WE TELL THEM TO YOU THIS HAS BEEN A PROBLEM FOR 7 YRS KNOW DOESN'T NHTSA HAVE ENOUGH COMPLAINT BY KNOW TO REOPEN IT CASECLAIN #03V084000 I SEE THEY HAVE SHORTENED A LITTLE FROM ITS ORIGINAL CLAIM , FIX WHAT YOU MESSED UP IN THE FIRST PLACE BAD DESIGN PRECAST NEXT TO INTAKE SPEND THE MONEY YOU MADE ON ALL OF US AND DO IT RIGHT THEN YOU MAY GET CUSTOMERS BACK PEOPLE ARE NOT STUPID AND WILL NOT FORGET ,THIS CAR IS MY SECOND NISSAN I HAD A PATHFINDER AND AFTER THIS COMPLETE INJUSTICE NEVER AGAIN. *TR
TIRES
WIDETRACK SR BL TIRE P22565/16 NISSAN QUEST MINIVAN. RIGHT REAR TIRE BLOWOUT MARCH 09, THEN, LEFT REAR TIRE BLOWOUT APRIL 20, 09. TIRES PURCHASED FEB.2005 AT TED WEINS LAS VEGAS. *TR
ENGINE AND ENGINE COOLING
NISSAN ALTIMA - CHECK ENGINE LIGHT CAME ON NOVEMBER 2006. NISSAN DEALERSHIP STATED THAT THE CATALYTIC CONVERTER SENSOR COULD BE BAD AND NOT NECESSARILY THE PART. THEY SHUT THE LIGHT OFF AND SENT ME ON MY WAY. THE LIGHT CONTINUED TO GO OFF AND ON OVER THE COURSE OF THE NEXT YEAR YET PASSED A STATE EMISSIONS TEST. NO OTHER ENGINE PROBLEMS OCCURRED. NOVEMBER, 2008 VEHICLE FAILED STATE EMISSIONS TEST - TOLD IT WAS THE CATALYTIC CONVERTER. NISSAN DEALERSHIP STATES THE WARRANTY RAN OUT AT 80K MILES - THE CAR HAS 83K MILES. HAVE NOT HAD THE CAR LOOKED AT BY DEALERSHIP MECHANIC YET FOR FEAR THE ESTIMATED $1000 REPAIR COULD TURN INTO AN ENGINE REPLACEMENT AT A MUCH HIGHER COST. *TR
EXTERIOR LIGHTING
TL*THE CONTACT OWNS A 2002 NISSAN QUEST. THE CONTACT NOTICED THAT THE EXTERIOR HEADLIGHTS WOULD SPORADICALLY FAIL, WHICH REDUCES VISIBILITY. HE TOOK THE VEHICLE TO THE DEALER ON THREE OCCASIONS AND THEY REPLACED THE HEADLIGHT CONNECTOR, THE HEADLIGHT SOCKET TWICE, AND THE BULB IN THE HEADLAMP. AS OF AUGUST 7, 2008, NONE OF THE REPAIRS HAVE SUCCESSFULLY REMEDIED THE FAILURE. THE CONTACT CALLED THE MANUFACTURER, BUT WAS NOT PROVIDED WITH ANY ASSISTANCE BECAUSE HIS VEHICLE EXCEEDED ITS WARRANTY. THE FAILURE MILEAGE WAS 24,794 AND CURRENT MILEAGE WAS 120,000.
ENGINE AND ENGINE COOLING
SINCE 09/07 I HAVE PAID MORE THAN $2500.00 TO REPLACE, CHANGE, CHECK, AND MAINTAIN THE OIL IN MY CAR. I KNOW HAVE TO CHANGE MY OIL EVERY 1,500 MILES INSTEAD OF EVERY 3,000 SO IT WONT BURN OUT THE ENGINE. IT IS A 2002 ALTIMA BUT APPARENTLY THE "VIN" NUMBER IS NOT ONE THAT WAS IN THE RECALLED NUMBERS YET IT IS HAVING THE EXACT PROBLEM THAT THE OTHER WERE RECALLED FOR. HOW IS IT THAT RANDOM NUMBER ARE CHOSEN TO FIX AND OTHERS ARE LEFT TO SHELL OUT AND MORE LIKELY HAVE TO BUY A NEW (OF COURSE NOT A NISSAN AT THIS POINT) CARE. *TR
ENGINE AND ENGINE COOLING,EXTERIOR LIGHTING
MY NEW CAR WAS PERFORMING AS IT WAS SUPPOSED TO AND MAINTENANCE WAS BEING COMPLETED ON A REGULAR SCHEDULE. MY VEHICLE STARTED TO CUT OFF DURING OPERATION IN 2004/5. IT WOULD HAPPEN IN THE DRIVEWAY, EXPRESSWAYS, ETC. IT DIDN'T MATTER. I TOOK IT TO THE NISSAN DEALER AND THEY CLAIMED TO FIX THE PROBLEM. NEXT MY HEADLIGHT BEGAN TO BLOW A BULB EVERY 2,0000-3,000 MILES. I TOOK IT TO THE DEALER AND THEY REPLACED IT. THIS OCCURRED IN 2005. MID- JULY TO LATE NOVEMBER 2006 MY CAR BEGAN TO STALL IN COLD/WARM WEATHER. I TOOK IT TO THE NISSAN DEALER AND THEY STATED THAT NO PROBLEM WAS FOUND. MY CAR STARTED TO CONSUME OIL AT AN ALARMING RATE IN APRIL 2007. IT WAS TAKEN TO THE DEALER YET AGAIN AND I WAS TOLD IT HAD INTERNAL ENGINE DAMAGE AND THEY COULD NOT FIND A PROBLEM WITH THE EXTERNAL COMPONENTS. I WAS QUOTED $4,000-$4,200 FOR A REPLACEMENT ENGINE. I HAVE ALWAYS GOTTEN MY REPAIR WORK AND OIL CHANGES AT NISSAN DEALERS AND NOW WHEN MY EXTENDED WARRANTY IS GONE I AM TOLD I NEED TO BUY AN ENGINE. THIS IS UNFAIR AND COSTLY. I CANNOT USE THE CAR FOR WORK COMMUTES OR TO GET TO SCHOOL. NISSAN HAS BEEN TOLD MANY TIMES ABOUT THEIR PRODUCT FAILURE AND THE MECHANICS BASICALLY ONLY CARE THAT YOU BUY/NOT BUY A MOTOR. I SHOULD NOT BE PAYING FOR THIS CAR WHEN IT IS CLEARLY A MECHANICAL DESIGN DEFECT THAT HAS CAUSED ME SO MUCH TIME, MONEY AND PAIN. I LEFT IT AT MY SISTER'S APARTMENT FOR 3 MONTHS BECAUSE IT WOULD START AND CUT OFF, IF AT ALL. I DROVE THE CAR THE OTHER DAY AFTER TRYING TO GET IT STARTED FOR 2 DAYS. IT DROVE LIKE A DREAM. NOW I CAN'T GET IT STARTED TO EVEN GET TO AND FROM ANYWHERE. I HAVE NUMEROUS REASONS FOR THINKING NISSAN SHOULD BE LIABLE. WHATEVER THEY ARE CURRENTLY DOING TO FIX THE PROBLEM IS OKAY BUT THERE ARE LOTS AND LOTS OF ENGINES DAMAGED DUE TO THESE RECALL ITEMS THAT WERE NOT HANDLED BY THE DEALERS AND NISSAN PROPERLY. *TR
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