2025 Ram 2500 Crew Cab
Recalls, consumer complaints and crash ratings from NHTSA
Recalls6
Power trainAutomatic transmission, control module (tcm/pcm/tecm)May 7, 2026, Campaign 26V288000
Chrysler (FCA US LLC) is recalling certain 2023-2026 Ram 2500 Pick up trucks. A software error in the powertrain control module may improperly allow the vehicle speed to exceed the tire speed rating, which can result in a loss of vehicle control.
Risk
Loss of vehicle control increases the risk of a crash.
Remedy
Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed May 21, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 43D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning May 14, 2026.
Electrical systemInstrument cluster/panelApr 9, 2026, Campaign 26V225000
Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel display to fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standards numbers 102, "Transmission Shift Position Sequence," 105, "Hydraulic and Electric Brake Systems," 108, "Lamps, Reflective Devices, and Associated Equipment," 126, "Electronic Stability Control Systems for Light Vehicles," 135, "Light Vehicle Brake Systems," 138, "Tire Pressure Monitoring System," and/or 208, "Occupant Crash Protection."
Risk
An instrument panel display that fails to show critical safety information, such as gear selection and warning lights, increases the risk of a crash.
Remedy
Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed May 5, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 35D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning April 16, 2026.
Exterior lightingBrake lightsFeb 2, 2026, Campaign 26V059000
Chrysler (FCA US, LLC) is recalling certain 2024-2026 Jeep Wagoneer S, 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, Ram 4500 Cab Chassis, Ram 5500 Cab Chassis, and 2026 Jeep Cherokee vehicles. Due to an improperly designed trailer tow module, the trailer lights may fail to illuminate and the trailer brakes may fail.
Risk
Trailer brake lights and turn signals that do not illuminate reduce visibility to other drivers, increasing the risk of a crash. Additionally, trailer brakes that fail increase the risk of a crash.
Remedy
Dealers will replace the trailer tow module, free of charge. Owner notification letters were mailed beginning March 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 03D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 10, 2026.
Air bagsAir bag/restraint control moduleDec 18, 2025, Campaign 25V882000
Chrysler (FCA US, LLC) is recalling certain 2025 Ram 2500 Pickup, 3500 Pickup, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis trucks. A software error in the occupant restraint controller module may cause the driver's side air bag and/or seat belt pretensioner not to deploy in a crash and disable the electronic stability control (ESC) system. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection" and 126, "Electronic Stability Control Systems."
Risk
Driving with a disabled electronic stability control system increases the risk of a crash. Additionally, a driver's side air bag or seat belt pretensioner that does not deploy increases the risk of injury in a crash.
Remedy
Dealers will update the occupant restraint controller module software, free of charge. Owner notification letters were mailed January 15, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is C3C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 19, 2025.
Electrical systemInstrument cluster/panelDec 1, 2025, Campaign 25V826000
Chrysler (FCA US, LLC) is recalling certain 2025-2026 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Ram 3500 Cab Chassis, 4500 Ram Cab Chassis, and Ram 5500 Cab Chassis vehicles. A software error may cause the instrument panel cluster display to be blank. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 135, "Light Vehicle Brake Systems," 105, "Hydraulic and Electric Brake Systems," and 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
Risk
An instrument panel display that does not show critical information, such as warning lights or gear selection, increases the risk of a crash.
Remedy
Dealers will inspect and update the instrument panel software or replace the instrument panel cluster, as necessary, free of charge. Owner notification letters were mailed December 18, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's numbers for this recall are B4C and B8C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning December 4, 2025.
Power trainAutomatic transmission, gear position indication (PRNDL)May 8, 2025, Campaign 25V297000
Chrysler (FCA US, LLC) is recalling certain Ram 2500 and Ram 3500 vehicles equipped with a 3.5" cluster and column shifter. A software error may cause the gear selection display to be inaccurate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Control and Displays."
Risk
An inaccurate gear selection display may mislead the driver as to what gear is actually selected, leading to unexpected vehicle movement and increasing the risk of a crash.
Remedy
Dealers will update the cluster software, free of charge. Owner notification letters were mailed May 22, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 36C.
All recalls issued for this model year. To see whether any are still unrepaired on a specific vehicle, check its VIN at NHTSA.
Recent complaints63 total
Most reported, across all 63 complaints
- Electrical system60%
- Exterior lighting22%
- Engine13%
Electrical system, air bags, forward collision avoidanceFiled Oct 9, 2026
Drove down a paved road in the legal speed limit (30mph). Hit a bump in the pavement and the dash had large amounts of disabled codes popping up: airbag disabled, emergency braking disabled, power steering disabled, blind spots need service, traction control. Brought it to a RAM dealership where they found 6 active and 51 stored DTCs all tied to the communication to the powertrain and safety modules (4wd, power steering, airbags, ABS). The dealer did not have time to fix it, so another dealership said they would fix it if I drove it to them. That second dealer found 3 pulled out wires in the right front fender liner, plug those 3 wires in and works like new. My safety was put at risk due to the airbags disabling, power steering disabling, and ABS. Another safety concern was at night the blind spot indicators in the mirrors would flash which can distract both the driver and others on the road. Every 10 seconds the dash would flash with a reoccurring warning message for another module needs servicing. The RAM company is trying to claim this is not a warranty issue after I brought up the safety concerns of the fender liner being able to pull on the harness and disable these safety modules.
Incident Sep 29, 2026
Power trainFiled Sep 21, 2026
Subject: URGENT – RAM 2500 Shutdown / Near Accident / Case #XXX Hey [XXX], The truck shut down AGAIN tonight, XXX, and I nearly got into an accident. I recorded another video and called RAM to open Case #XXX. I plan to return it tomorrow morning; please coordinate safe transport. This has been ongoing for approximately a year. My 2025 RAM 2500 intermittently shuts down while driving: the engine stops, the instrument cluster goes black, and the truck goes into Neutral, losing propulsion. Previous incidents occurred at approximately 20–80 mph, with the first within 800 miles of ownership. The instrument cluster was replaced around 16,000 miles following Stellantis engineering guidance. That did not fix it. Another shutdown occurred around 18,000 miles while transporting employees to [XXX], as documented in my August 3 summary. The dealership previously discussed a new STAR case and escalation to a Stellantis field specialist (“Top Gun”). Please confirm those actions, provide the STAR case number, and link the repair history and videos to RAM Case #XXX. I need immediate engineering escalation, a documented diagnostic plan, and a permanent, verified repair—not more trial-and-error parts replacement. Since previous failures reportedly left no fault codes, please consider long-term diagnostic logging to capture the event. I am willing to leave the truck for several weeks. My priority remains fixing it, but if Stellantis cannot resolve this, I expect a formal review of buyback or other resolution options. This is a serious, recurring safety issue that nearly caused an accident tonight. RAM’s response will directly affect our company’s future business with the brand. Please confirm receipt INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident Sep 21, 2026
Electrical system, engineFireFiled Aug 19, 2026
Driving by myself with no load at 12:15 in the afternoon with outside temperature at 80 degrees. Vehicle started to make a large screeching sound coming from engine bay. I pulled over into a parking lot and shut off engine. Vehicle continued to make screeching sound from engine bay; I opened hood to a billowing smoke that smelled like an electrical fire. Noise and significant smoke continued for several minutes with engine off and ignition in off position.
Incident Aug 19, 2026
Power trainFiled Aug 9, 2026
Our 2025 Ram Rebel stalled on a 55-mph curve on a busy freeway. Fearful, I deliberately drifted the vehicle to the right side of the road looking for an emergency lane. The truck regained momentum and I drove it another 10 miles. Coming to a stop, I heard mechanical griding and felt the truck shudder. I drove it home. My husband took the truck, and the same griding and shuddering happened to him twice over a 15-minute period while driving on surface streets less than 20 mph. The truck did not stall on him. -We have been told by the dealership that the transfer case failed. The dealership is working to fix it. -My safety and those riding in my vehicle were put at significant risk due to the stall on the freeway and a transfer case failure. -The problem was confirmed by an official Ram dealer where we purchased the vehicle. -The transfer case failure has been inspected but the reason for the stalling has not been identified. -A warning light "Service 4WD" turned on each time we heard the grinding sound but then turned off. We bought the vehicle new, have owned it 11 months and it has $15,000 miles. All services have been conducted according to the maintenance schedule.
Incident Aug 2, 2026
SteeringFiled Aug 4, 2026
while driving down the road at 45 mph I lost power steering and was pulled off the road. This happened twice.Took it to the dealer and they found stored DTC , LSOS communication with BCM stored in the steering assist module.
Incident Aug 1, 2026
Exterior lightingFiled Jul 22, 2026
See attached document for complaint.
Incident Jun 10, 2026
Electrical system, exterior lightingFiled Jul 15, 2026
The contact owns a 2025 Ram 2500. The contact stated that while driving after the dealer completed the recall repair under NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); a message asking whether the driver wanted to connect a fifth-wheel or a conventional trailer was displayed on the instrument panel, and a yellow triangle light with two wheels underneath a trailer was displayed. The contact stated that the message and warning light were illuminated while no trailer was connected to the vehicle. The manufacturer was notified of the issue and assisted the contact in scheduling a service appointment with the dealer. The vehicle was taken to the dealer twice; however, the failure could not be duplicated. The vehicle was not repaired. The failure mileage was approximately 6,500.
Incident Jun 15, 2026
Unknown or otherFiled Jun 22, 2026
Vehicle experiences repeated intermittent engine shutdown while decelerating to a stop (approximately 3-4 mph). condition has occurred 10+ times since purchase ( Feb.2026). Vehicle currently has 5000 miles.Vehicle has been and is currently for the 3rd time at dealership for this safety issue. Dealer has involved STAR engineering. Issue has not been duplicated by shop tech but was captured on video by owner and given to dealership. This creates a safety concern due to unexpected loss of propulsion in traffic conditions
Incident Mar 30, 2026
Electrical system, service brakes, forward collision avoidanceFiled Jun 18, 2026
I have a 2025 ram 2500 diesel, and I use it to tow, as I am a farmer, and have a farm. I pull stock trailers, my tractor, and other trailers associated with my farm. I took my truck in for the trailer tow module recall to be done over 4 months ago, and they said they had to order the part and would call once it came in. It has now been over 4 months, I have called the dealer to follow up, and keep getting the same answer. The part hasn't arrived yet, and they will call me when it comes in. Every time I hook up a trailer it disables my trailer brakes, throws the AEB light on, and I am afraid, that in the instance I have to stop abruptly, that I may crash, and or hurt or even Kill someone due to these issues. I'm at a loss, they are worried about doing the trucks on the lot before they take care of the ones on the road per Jeremy at the Crain Ram dealership in Hot Springs, AR, which I don't feel is right to do. They got my money, now I have to deal with the issue, and potentially worse, until they get their unsold trucks done on the lot. Any help would be GREATLY appreciated!
Incident Jun 18, 2026
Electrical systemFiled Jun 3, 2026
I have been trying to get this recall repair since March of 2026 with no luck. Continued delays from my dealer
Incident Mar 30, 2026
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Service brakesFiled May 26, 2026
I am filing a safety complaint regarding a persistent soft brake pedal condition affecting my truck. Under normal driving conditions and especially during low-speed braking with no trailer or payload attached, the brake pedal feels excessively soft and requires additional pedal travel before adequate braking response occurs. The authorized dealer inspected the vehicle and replaced the brake pads and resurfaced the rotors; however, the soft brake pedal condition continues unchanged. After further evaluation, the dealer stated that their engineer determined the vehicle is operating within factory specifications and declined to pursue any additional diagnosis or repairs. I use this truck for towing an RV, and due to the abnormal brake feel and reduced confidence in braking performance, I do not feel safe towing with this vehicle. As a result, the truck remains parked at my residence because I believe continued operation may present a safety risk. I have driven other trucks of the exact same year and model that exhibited significantly firmer and more responsive brake pedal feel, which leads me to believe my vehicle is not operating normally despite the dealer’s claims. In addition, I have found numerous online reports from other owners describing similar soft brake pedal complaints, including reports of lemon law claims and unresolved brake concerns. I am requesting that NHTSA investigate this issue for potential brake system defects or inconsistent braking performance that could affect vehicle safety, particularly during towing or emergency braking situations.
Incident Feb 3, 2026
Air bagsFiled May 26, 2026
While operating my truck i have a air bag warning indicator come up on my cluster gage. With the light still one and engine running I immediately drove the vehicle to my local Ram dealer to seek assistance. I had spoken to a service advisor who checked my vehicle in for service. The service advisor did confirm the SRS light was on. After the tech did a diagnostic they found no stored service codes, the dealer cleared rhe codes, and said there was no issue and no repairs was performed. I find it very strange for the light to just randomly comon and there is no issues. I have reason to believe the dealership was not being transparent and did not provide the full scope of work performed on this truck.
Incident Jan 1, 2026
EngineFiled May 26, 2026
While operating my truck under normal driving conditions, the check engine warning light suddenly illuminated without warning. Due to concerns about potential vehicle reliability and safety, I immediately brought the vehicle to the dealership for diagnosis and inspection. After evaluating the vehicle, the dealership stated that diagnostic trouble codes were present and that additional analysis of the system would be required. The vehicle remained at the dealership for approximately one week before being returned to me. Upon release of the vehicle, the dealership advised that the issue was related to multiple erroneous codes and that a software update had been performed. However, the dealership did not provide a clear explanation as to why the codes were generated, what systems were affected, or whether the condition could reoccur. I was also not provided with a complete accounting of all diagnostic trouble codes identified during the inspection. I am concerned that the dealership failed to provide full transparency regarding the diagnosis and repairs performed on this vehicle. The repair order documentation was limited in detail and appeared to omit important information regarding the discovered fault codes and the full scope of work completed. Because modern vehicle systems rely heavily on electronic control modules and software for engine operation and safety-related functions, I am requesting that NHTSA document and review this issue for potential underlying electronic or software-related defects that may affect vehicle reliability and safety.
Incident Feb 3, 2026
Electrical systemFiled May 26, 2026
I attempted to use the factory-equipped 110V power outlet located in the bed/rear area of my truck to power a laptop computer. After plugging in the device, I discovered that the outlet was not supplying any electrical power. The vehicle is equipped with a cargo light/power outlet activation button located beneath the steering wheel. Even with the button engaged and activated as intended, the outlet remained inoperative and provided no power output. Due to concerns regarding a possible electrical system defect, I brought the vehicle to the dealership for diagnosis and repair. After inspection, the dealership advised that a wiring-related issue was found and repaired in order to restore functionality to the outlet system. I am concerned that a wiring defect occurred on a brand-new vehicle and believe this reflects poor workmanship and inadequate quality control during manufacturing. In addition to this issue, my truck has experienced several other mechanical and electrical problems within only a few months of ownership. Because this issue involved the vehicle’s electrical system and required dealer repair shortly after purchase, I am requesting that NHTSA document and review this complaint for potential manufacturing or electrical system defects affecting this vehicle platform.
Incident Mar 31, 2026
Electrical systemFiled May 21, 2026
Batteries keep draining overnight, sitting at dealership since April 22nd. Still can't diagnose the reason for that.
Incident Apr 22, 2026
Electrical system, exterior lightingFiled May 20, 2026
The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000( ); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure.
Incident May 20, 2025
Air bagsFiled May 16, 2026
My vehicle has been in to 2 different dealerships for a warning light check airbag system. I have had it in to the repair shop approximate 5 times. It's fixed for a day or 2 then the warning comes back on. There is a safety recall for this and was performed a software update which didn't solve the issue. I do not feel safe for driving this vehicle.
Incident Oct 9, 2025
Electrical system, engine and engine coolingFiled May 15, 2026
The contact owns a 2025 Ram 2500 Tradesman Crew Cab. The contact stated that the entire instrument panel became blank. The vehicle was taken to the dealer where it was diagnosed as needing a software update. The update was completed; however, the issue persisted. The software update was completed 4 times but the issue continued. The contact informed of another issue with vehicle involving the deft system, has to put the deft bottle next to the gas, the cage on the panel does not read that it has been filled. The vehicle was repaired for this issue. The manufacturer was notified of the issue. The approximate failure mileage was unavailable.
Incident Aug 14, 2025
Power train, electrical systemFiled May 6, 2026
I parked in a lot for about 30 minutes while taking a short hike. When I returned and started the truck the dash was black, no gauges, no PRND indication, nothing and the warning lights in the mirrors stayed illuminated continuously. We were in a National monument and decided to try and get back to the visitor center for someplace safe. When I placed the vehicle in what should have been reverse the vehicle rolled back but only because it was on a slope. When I shifted to where drive should be nothing happened. I tried several times as we were now in the traffic lane on a curve. I went completely back to park then cycled to drive and it worked. On the drive to the visitor center I noticed that the blinkers did not work either. Also, what I thought were manual gauges like the speedometer and fuel gauge did not work. When we got to the visitor center the vehicle would not shift into reverse from drive. I had to go back to park and then to reverse. I was able to get the vehicle working by disconnecting the negative battery cable for about 5 minutes. This just happened today and we are 1500 miles from home so the vehicle has not been inspected. If another car would have come around the corner while we were disabled they would have hit us as it is a one way loop so only one traffic lane that we were in.
Incident May 6, 2026
Unknown or otherFire1 injuredFiled Apr 27, 2026
On April 20, 2026, at approximately 3:30 PM, a 2025 Ram ProMaster operated as part of a commercial delivery fleet experienced a sudden vehicle fire while driving on a rural road near [XXX] [XXX] ). According to the driver, the vehicle drove over a small amount of corn husk debris on a low-maintenance gravel road, which is a normal and expected driving condition in this area. Immediately after, the vehicle became immobilized, and smoke and fire rapidly developed inside the vehicle and spread to the surrounding field. The driver exited the vehicle quickly and sustained second-degree burns and loss of facial hair. Emergency services responded, and approximately ten fire units were required to contain the fire. The driver was taken to the hospital by ambulance. The vehicle was a total loss. Notably, more than 24 hours after the initial incident, the vehicle reignited while being handled by a tow company. This incident does not appear consistent with normal operating risk. Driving over agricultural debris such as corn husks is a routine condition in rural Nebraska and should not result in catastrophic vehicle failure or fire. Additionally, another fleet operator in the same geographic market reported a nearly identical incident involving a 2025 Ram ProMaster less than one month prior. In that case, the vehicle also caught fire while being driven under normal rural road conditions. There is currently a known recall affecting 2025 Ram ProMaster vehicles. Given the similarity of incidents, severity of outcome, and potential pattern, this may indicate a broader safety defect. This event resulted in driver injury, complete vehicle loss, and damage to surrounding agricultural property. Immediate investigation into potential fire risk and defect in 2025 Ram ProMaster vehicles is strongly requested. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident Apr 20, 2026
Visibility/wiperFiled Apr 23, 2026
Windshield seal leak drivers side. The windshield and seal comprise of about 60% of the structure to keep roof from collapse in an accident. A leak can cause electrical component failure Issue was brought forward to dealership, leak confirmed by dealership on 3/11/26 Dealership ordered new windshield which was finally installed on 4/9/26
Incident Mar 11, 2026
Electrical system, exterior lightingFiled Apr 17, 2026
The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The dealer was contacted and informed the contact that the part for the recall repair was available for brand new vehicles that were in inventory. The contact had not experienced a failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that the part for the recall repair was currently available for brand-new vehicles that were in inventory. The contact had not experienced a failure.
Incident Apr 17, 2026
Electrical system, exterior lighting, service brakesFiled Apr 8, 2026
I own a 2025 Ram 2500 that is affected by Recall 03D involving the Trailer Brake Control Module. This recall is related to a potential failure of the trailer braking system and trailer lighting system, which creates a serious safety risk while towing. I regularly use this truck for towing, and due to this issue, the vehicle may not safely tow trailers, increasing the risk of an accident. I have experienced this issue while towing, all lights will shut off on my trailers and warnings that the trailer has been disconnected repeatedly pop up. Then the lights will flash back on just to repeat again. After this happened the first time (last year), I took my truck in to have them run diagnostics and they were unable to find anything wrong, suggesting it could be the trailer, and now the recall is here. I have contacted my dealer, but the replacement part is not available and has an expected 55 week leadtime due to Stellantis allowing dealers to order only one module per week. There are 55 customers in line ahead of me waiting on this part for their own trucks. This leaves me with a vehicle that cannot be safely used for its intended purpose. I am requesting that the manufacturer expedite parts availability and provide a timely resolution to this safety recall Stellantis should not be allowed to sell anything while all of the current trucks on the road are unsafe.
Incident Sep 4, 2025
Electrical system, exterior lightingFiled Apr 7, 2026
The contact owns a 2025 Ram 2500. The contact stated that the message "Service Trailer Lighting" was displayed while driving. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The local dealer and several other dealers were contacted and informed that the recall part was not available because only one part could be ordered every two weeks. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue, but no assistance was provided. The failure mileage was approximately 2,600.
Incident Mar 7, 2026
Electrical system, exterior lightingFiled Mar 24, 2026
The contact owns a 2025 Ram 2500. The contact stated that while driving with a trailer hitched to the vehicle, the manual brake controller flashed an unknown error message on the instrument panel. Due to the failure, the tires on the trailer locked up and failed to operate as needed. The contact received notification of NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and informed the contact that parts would not be available for almost two years. The vehicle was not repaired. The failure mileage was unknown.
Incident Dec 1, 2025
Electrical system, air bags, seat beltsFiled Mar 24, 2026
I have had numerous safety warning messages display upon startup and also while driving. The messages are usually combined with a cold ambient temperature and do not display during warm temperatures. The FCA dealership has attempted to fix this issue on at least six different occasions so far without any change. To date, FCA has replaced the original battery, they have updated, flashed the ECU module, performed NHTSA Recall B4C for flashing the cluster, and most recently they replaced the ORC module. FCA indicated that NHTSA-25V882 was not applicable to my VIN despite my VIN production date in April '25; within your suspect period. Original issue remains, FCA STAR case generated however cannot replicate error condition for FCA engineers. The next scheduled visit to FCA is to replace a telematics module for possible link to issue with the Uconnect5 system. This safety issue was first noted before 800 miles and continues through 2768 miles thus far. As this issue pertains directly to a vital Air Bag sensor issue and the inability to call for a SOS assistance, I expect the NHTSA to raise this concern with FCA USA and to determine the cause of this safety defect and issue a new Recall Notification for repair and/or replacement of affected parts.
Incident Nov 4, 2025
Electrical system, exterior lightingFiled Mar 20, 2026
The contact owns a 2025 Ram 2500. The contact stated that while driving at an undisclosed speed, the trailer lights became inoperable. The contact stated that the trailer lights and trailer brake system failed to function properly. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical); however, the part to do the recall repair was not yet available. The vehicle was taken to several dealers; however, the vehicle was not diagnosed or repaired. The dealers confirmed that parts were not yet available and informed the contact that there was an estimated time of approximately one and a half years for the parts to become available. The manufacturer was made aware of the failure; however, the request for a buyback was denied. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was not repaired. The approximate failure mileage was 2,200.
Incident Mar 20, 2026
Electrical system, exterior lightingFiled Mar 19, 2026
The contact owns a 2025 Ram 2500. The contact discovered NHTSA Campaign Number: 26V059000 (EXTERIOR LIGHTING, ELECTRICAL SYSTEM). Local dealers were contacted and advised the contact that the part to do the recall repair was not yet available. The manufacturer was made aware of the issue and confirmed that the part was not yet available for the recall repair. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The vehicle was parked at the residence and had not been driven since due to safety concerns. The contact had not experienced a failure.
Incident Feb 4, 2026
Steering, suspensionFiled Mar 14, 2026
My brand new truck started shaking while accelerating past 65mph. The shaking was not dampened by the suspension at all. (I.e. it kept the same or increased strength). The shaking could cause damage, excessive loosening or wear of critical components and lead to a serious accident at these speeds. It is similar to the "death wobble", but not as violent. It occurred multiple times. The shaking occurred without going over large bumps. I took it to a dealership and they did a load balance and alignment without resolving the problem. They noted a wheel was warped and moved it from the front to the back. This did not solve the problem. It seemed to prevent the shaking if I just tap the gas and wait a few seconds instead of holding it. The transition in and out of eco mode (4 to 8 cylinders) should be looked into.
Incident Mar 9, 2026
Electrical system, engineFiled Mar 4, 2026
The engine will shut off at random times without warning causing the vehicle to stop suddenly
Incident Mar 4, 2026
Electrical system, exterior lightingFiled Mar 3, 2026
The contact 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System). The dealer was contacted to schedule an appointment; however, the dealer informed the contact that the part to do the recall repair was not yet available because the manufacturer instructed the dealers that the parts should be prioritized for fleet vehicles first. The contact stated that while driving at an undisclosed speed uphill and hauling a load, the vehicle failed to respond while depressing the brake pedal. The vehicle decelerated while driving up the incline. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not contacted. The failure mileage was approximately 2,000.
Incident Jan 3, 2026
Electrical system, exterior lightingFiled Feb 19, 2026
The contact owns a 2025 Ram 2500. The contact was made aware that the VIN was associated with NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The contact stated that several dealers were contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available for the recall repair and informed the contact that the parts were being rationed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Incident Feb 19, 2026
Electrical system, exterior lightingFiled Feb 19, 2026
The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 26V059000 (Exterior Lighting, Electrical System); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Incident Feb 19, 2026
Electrical systemFiled Feb 9, 2026
My Trailer Control Module failed when I hooked my travel trailer up to my truck to tow for a weekend trip. This was the first time I hooked my 2018 travel trailer to my truck. The lights started blinking erratically and then the module quit responding completely and I was not able to tow without brakes and lights. There is a new recall issued for this part but my VIN isn’t showing up as eligible. I was forced to pay out of pocket to have my TCM replaced because they tried to blame my trailer. The trailer worked fine on my 2016 Ram 2500. The trailer worked fine on my father’s 2019 Ram 2500 and it works fine now with the new trailer control module installed. Now there is a recall issued but my truck maybe doesn’t fall within the listed dates? However, I have experienced the failure that is being recalled.
Incident Aug 28, 2025
Electrical system, engine, lane departureFiled Feb 9, 2026
Subject: Safety Concern – Vehicle Shuts Down While Driving / Request for Replacement Despite multiple warranty repair attempts, my 2025 Ram 2500 continues to experience unresolved electrical failures. In addition to the previously documented issues, the vehicle shuts down while driving, forcing me to immediately pull over, place the vehicle in park, and restart the engine in order to continue driving. This condition has occurred unexpectedly and without warning. Losing power while the vehicle is in motion presents a serious safety risk, especially during highway or interstate driving. Given that I rely on this truck for work and frequently travel long distances between New Jersey and Texas, this behavior makes the vehicle unsafe and unreliable for its intended use. The truck has already undergone repeated diagnostics, module replacements, software updates, wiring repairs, and battery replacement at authorized Ram dealerships. Despite these efforts, the issue persists. At this point, I have lost confidence in the safety and reliability of this vehicle and do not feel comfortable continuing to drive or own it. I have acted in good faith and allowed multiple opportunities to repair the vehicle. The ongoing shutdowns while driving demonstrate that the defect has not been corrected within a reasonable number of attempts. Requested Resolution: • Immediate escalation of this case due to a safety-related defect • Replacement of the vehicle or trade-assist into another Ram truck • Reimbursement for loss-of-use expenses incurred due to repeated service visits I am requesting a definitive resolution rather than additional repair attempts.
Incident Dec 1, 2025
Power train, engine, fuel/propulsion systemFiled Feb 4, 2026
Check engine light consistently comes on with codes p0263, p0272, p0266 for contribution balance codes for cylinders 1, 2, 4 & 5. Truck runs rough. Dealership says it’s a 5-8 week process to test and get injectors into replace if that’s the issue. Multiple sources have stated it can be a software update issue and some states still waiting after weeks for fix to be made and paying for a rental car out pocket to have reliable transportation for work and taking care of kids.
Incident Feb 3, 2026
Unknown or otherFiled Jan 30, 2026
I have had my DEF system in my 2025 Ram 2500 Freeze twice now, I live in an area that drops below 12 degrees in the winter. I took it to the dealership the first time and they said the whole thing was frozen solid. I had to pay $365 since it is not covered under warranty for them to completely thaw it out and put new DEF in the tank. 7 days later it froze up again. The Service DEF System message seems to come on every time I have already been driving for awhile. I'm not trying to pay $365 every single time it freezes up.
Incident Jan 24, 2026
Power train, electrical system, engineFiled Jan 22, 2026
While driving in 4x4 on a snow covered road, the truck simultaneously got a check engine light as well as several other error messages to include service required to the emergency braking and the trailer brake controller. At the same time, the full exhaust brake engaged without any driver input and caused a sudden slowing of the truck's tires on a slippery surface. The owners manual specifically warns "Do not use the exhaust brake feature when driving in icy or slippery conditions as the increased engine braking can cause the rear wheels to slide and the vehicle to swing around with the possible loss of vehicle control, which may cause a collision possibly resulting in personal injury or death." Fortunately I had a lot of weight in the truck when this happened and I was able to control it, but a malfunction that turns on the full exhaust brake, especially while 4x4 is engaged, is dangerous enough that there is a warning in the manual. This happened twice. I had a solid check engine light on, and the following day while waiting for a service appointment, a slew of new warnings were flashing across the screen, locking the transmission in 6th gear, advising the 4x4 was no longer available, and may others. I attempted to shift from drive to reverse, the gear shifter locked itself in park. I shut the truck off to try restarting it and moving it, but there was no power getting to the truck to use the sos button to call for help in a poor cell reception area, no lighting worked while obstructing half of a travel lane on the roadway. The truck had good voltage prior to this. The truck was towed to the dealer with 5100 miles on it.
Incident Jan 19, 2026
Air bags, electronic stability control (ESC)Filed Jan 21, 2026
The contact owns a 2025 Ram 2500. The contact received notification of NHTSA Campaign Number: 25V882000 (Air Bags, Electronic Stability Control (ESC). The vehicle was taken to a local dealer for the recall repair. The dealer informed the contact that the software update failed, and the vehicle was not repaired. The dealer called in a technician from the manufacturer to update the software; however, the update failed again. The vehicle was not repaired. The contact was advised by the dealer to come back in a month, and the dealer would attempt the software update again. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the issue. The contact had not experienced a failure.
Incident Dec 18, 2025
Electrical systemFiled Jan 18, 2026
All warning lights flash for trailer when connected. ( CHECK TRAILER CONNECTION, TAILER BRAKE DISCONNECT, SERVICE TRAILER BRAKE SYSTEM) More active when dark out.(early morning, nights). Same error with different trailers.
Incident Jan 2, 2026
Electrical systemFiled Jan 13, 2026
The infotainment display continues to flicker after the B4C safety recall was completed at the dealer. This is quite distracting while driving
Incident Jan 13, 2026
Visibility/wiperFiled Jan 5, 2026
Windshield wipers occasionally don’t operate correctly in the mist, wash and intermittent/auto wiper modes. The dealer has confirmed this problem and has a wiper switch on order but there are none available. Because of this being a safety issue, the vehicle has not been driven and is not operational during inclement weather.
Incident Jul 1, 2025
Electrical system, vehicle speed controlFiled Nov 20, 2025
The instrument cluster failed completely. All gauges were offline, and the vehicle became stuck in the ACC/IGN “on” state. The push-to-start button would not disengage, the exterior lights stayed on, and the truck acted as if the ignition was on even when the engine was off. While driving, no speedometer, RPM, warning lights, temperature readings, DEF/emissions information, airbag indicators, or other instrument cluster functions were available. The vehicle also displayed a false door-open message. The issue was confirmed by the dealership, and the truck was declared unsafe to drive. The vehicle has remained out of service for months while waiting for the replacement instrument cluster, which has been unavailable due to manufacturer part shortages. The problem can be reproduced and is fully documented by the service center.
Incident Jul 4, 2025
Electrical systemFiled Nov 18, 2025
The contact owns a 2025 Ram 2500. The contact stated that while driving at an undisclosed speed, the instrument cluster went blank, failing to display pertinent vehicle information. Afterwards, the message that the MIL was not functioning properly was displayed. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the instrument cluster software. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The failure mileage was 1,200.
Incident Oct 8, 2025
Service brakesFiled Nov 14, 2025
I purchased a new 2025 RAM 2500 on June 2, 2025. Within the first week, I began experiencing very soft brake response. Occasionally, I can press the brake pedal to the floor with modest effort, and most of the time, I need to double or triple tap the brakes to achieve a firm response. I have visited four different dealerships across three states regarding this issue. Some service departments have acknowledged the problem, while others have stated it is "normal" and as expected, as documented in my maintenance receipts. My truck has been in for service seven times and currently has 7,900 miles on it. This issue is widely discussed among Dodge Ram owners on forums across the internet. It is even more concerning given that this is a heavy-duty truck intended for towing. I tow a 17-foot, 1,800 lb (dry weight) trailer and often rely on the trailer brakes to safely descend hills or exit highways. I sincerely request your office to investigate the braking issues associated with this vehicle. It is concerning to spend $55,000 on a vehicle that lacks basic safety guarantees and performs like a poorly maintained vehicle many years older. Thank you for your attention to this important consumer and safety matter.
Incident Nov 12, 2025
WheelsFiled Nov 6, 2025
On 11/4/25 Pepboys Tires in Pelham AL installed four new tires on my truck - BF Goodrich K03 tires. After driving 15 miles, the driver rear vehicle wheel and tire detached from the hub. All 8 lugnuts were missing and obviously had not been tightened or torqued to specifications. While Pepboys is performing the repair to my truck at a cost of approximately $2000, they seem uninterested in the risk and danger they are creating with such poor performance and lack of quality controls. They endangered me and everyone that was around me on Hwy 31 when the wheel detached. They need to be held accountable for their poor workmanship and danger to the public. It is not acceptable to me that they said that location had not had a wheel detach from a vehicle following service for 3 years. They must be better. And, must be held accountable. I have documentation of the service and pictures available for your investigation.
Incident Nov 4, 2025
Electrical systemFiled Oct 20, 2025
Instrument cluster would not turn on in the truck. I turned truck off 2 times and would not power on. I was unable to tell Speed, Fuel level, DEF level or any warning indicator that would have pop up if there was an issue with the truck. Once I made it to my destination came back 15 minutes later the cluster started working again.
Incident Oct 19, 2025
Electrical systemFiled Oct 19, 2025
instrument cluster goes dark while driving , ADAS malfunctions until instrument cluster restarts . Unknown speed until restart, no ADAS until restart confirmed by dealer parts not available ,dealer stated "cant inquire about parts until 11/29 Problem started 9/29, no warning lamps , cluster goes dark
Incident Sep 29, 2025
Exterior lightingFiled Sep 28, 2025
Will not work my brand new camper keeps making light blink when headlights are on and now know lights at all
Incident Sep 20, 2025
Electrical systemFiled Sep 27, 2025
Trailer lights not working properly, the marker lights flash when turn headlights on loss of brake and turn signal lights. Hooked another ram 2500 up and did same then hooked a 2013 ram and a 2021 Yukon up and all lights on trailer worked as it should. Have contacted dealer they are saying they never heard of, then at another dealer they are saying they have 4 rams with this issue and it’s with the trailer module and one was even melted. Saftey issue to me because if I’m driving my camper with my kids in it and we have no proper lighting to avoid being hit or if it melts and causes a vehicle fire
Incident Sep 19, 2025
NHTSA crash ratings
2025 Ram Ram 2500 Crew Cab PU/CC 4WD
- Overall
- 4 out of 5 stars
- Front crash
- 4 out of 5 stars
- Side crash
- 5 out of 5 stars
- Rollover
- 3 out of 5 stars
2025 Ram Ram 2500 Crew Cab PU/CC RWD
- Overall
- 4 out of 5 stars
- Front crash
- 4 out of 5 stars
- Side crash
- 5 out of 5 stars
- Rollover
- 4 out of 5 stars
Decode a 2025 Ram 2500 Crew Cab VIN
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