2011 Ram 2500

WHILE OPERATING THE VEHICLE ON A CITY STREET, HIGHWAY, AND OFF ROAD; ON BOTH A ROUGH PAVED ROADS AND WHILE RUNNING OVER BUMPS IN THE ROAD, THE VEHICLE EXPERIENCED SUDDEN LOSS OF POWER (ENGINE AND ALL POWERED ACCESSORIES) AFFECTING THE VEHICLE'S ENGINE, POWER STEERING AND BRAKING. FORTUNATELY, NO ACCIDENTS OR OTHER EVENTS HAVE OCCURRED WHEN I WAS OPERATING THE VEHICLE DURING THIS SUDDEN LOSS OF POWER. WHILE THE VEHICLE WAS POWERLESS, IN MOTION, THE VEHICLE HAD TO BE PLACED INTO NEUTRAL AND THE ENGINE RESTARTED BEFORE REGAINING ENGINE AND ACCESSORY POWER. THIS IS NOT THE FIRST OCCURRENCE AND HAS HAPPENED NUMEROUS TIMES SINCE PURCHASING THE VEHICLE USED IN 2015. I HAVE REPLICATED THE LOSS OF ENGINE POWER WHILE PARKED WITH THE ENGINE RUNNING: BY SLIGHTLY MOVING THE VEHICLE'S IGNITION KEY FOB WHILE ATTACHED TO THE WIRELESS IGNITION NODE (WIN) MODULE, THIS CAUSED THE VEHICLE'S ENGINE AND ACCESSORIES TO SHUTOFF. WHILE RESEARCHING A SOLUTION TO THE PROBLEM, I FOUND NUMEROUS COMMENTS ON VEHICLE FORUMS AND CHATROOMS, AS WELL AS IN YOUTUBE VIDEOS RELATING TO ISSUES PROBLEMS WITH DEFECTIVE WINS THAT NEEDED TO BE REPLACED AND THE VEHICLE BE REPROGRAMMED. IN MY OPINION, MOPAR HAS KNOWN, OR SHOULD HAVE KNOWN ABOUT THE ISSUES WITH THE WIN AND THE VEHICLE'S SUDDEN LOSS OF POWER WHILE THE VEHICLE IS IN MOTION. LOSS OF POWER EVENTS LIKE I AND OTHERS HAVE EXPERIENCE HAS THE POTENTIAL FOR CAUSING A SERIOUS ACCIDENT RESULTING IN DEATH OF SERIOUS BODILY INJURY.

Incident Sep 7, 2020

DEATH WOBBLE AT INTERSTATE 70MPH SPEEDS, NO CONTROL UNTIL SPEED DROPS TO 30. HAS HAPPENED 5 TIMES.-FIRST TIME FEB 2019 WITH ABOUT 55K MILES. LAST TIME WAS AUG 2020 WITH LESS THAN 60K MILES. HAVE SPENT CONSIDERABLE TIME ND MONEY TO NO AVAIL. CONDITION IS EXTREMELY DANGEROUS AS IT HAPPENS WITH NO WARNING AND IS ALARMINGLY VIOLENT. THIS NEEDS TO BE RECALLED AND FIXED OR SENT TO THE SALVAGE YARD

Incident Feb 15, 2019

THERE ARE TWO ISSUES AT HAND HERE. ONE IS THE FUEL PUMP FUSE/RELAY. IT WENT OUT BUT CANT BE FIXED WITHOUT REPLACING THE ENTIRE FUSE BOX AS IT IS INTERNALLY WITHIN FUSE BOX. I DID A BYPASS AND REPLACED FUEL PUMP, BUT I STILL HAVE CODES RELATED TO FUEL SYSTEM HAVING A LEAK. WHEN THIS ISSUE HAPPENED, MY WIFE WAS LEFT STRANDED AS THE TRUCK WOULDN'T TURN ON. ALSO, ON A DIFFERENT NOTE, I NOTICED MY TRAILER BRAKE LIGHT COMING ON SAYING IT IS DISABLE AND FLASHES ON AND OFF AS I AM DRIVING. NOT SURE IF THIS IS RELATED TO THE ELECTRICAL ASPECT OF IT. THE OTHER WAS ON ENGINE. I HAVE A 2011 RAM 2500 5.7 4X4. IT STARTED WITH HAVING A CYLINDER 1 MISFIRE. I REPLACED SPARK PLUGS AND COILS. STILL HAD ISSUE AND AFTER SOME RESEARCH, I FOUND OUT THAT THE VALVE STEM/SPRING IN ENGINE HEAD BREAK AND CAUSE THE LIFTERS AND CAMSHAFT TO RUB AND RELEASE METAL SHAVINGS THROUGH OUT ENGINE. WHILE THIS WAS MESSED UP, I WOULD NOTICE THE TRUCK WOULD SHAKE VERY HARD AS I APPROACHED A CERTAIN SPEED LIMIT. I TOOK TRUCK TO DODGE DEALERSHIP TO VERIFY RESEARCH AND IT WAS CONFIRMED. I WAS TOLD I NEEDED A NEW ENGINE. SO I REPLACED ENGINE. TOTAL BILL WAS OVER 7500 FOR PARTS AND LABOR.

Incident Jul 22, 2020

TL* THE CONTACT OWNS A 2011 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING AT 5 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED AND DRIVEN TO THE RESIDENCE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO STERLING CHRYSLER JEEP DODGE RAM LOCATED AT 5504 I-49 FRONTAGE RD, OPELOUSAS, LA 70570, (337) 942-1241, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND A COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.

Incident Jun 1, 2020

THE TRUCK IS MAKING NOISES EVERY TIME YOU TURN THE WHEEL, IT IS VERY STIFF, AND THERE IS A LEAK.

Incident Feb 26, 2020

TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING 65 MPH, THE VEHICLE TURNED OFF AND RESTARTED INDEPENDENTLY. THE CONTACT WAS CONCERNED FOR HIS SAFETY. ADDITIONALLY, WHILE THE VEHICLE WAS PARKED ON SEVERAL OCCASIONS, THE CONTACT WAS UNABLE TO SHIFT THE VEHICLE OUT OF PARK. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT STATED THAT THE FAILURES RECURRED ONCE. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. *DT*JB

Incident Nov 15, 2019

WHEN THE VEHICLE'S ENGINE IS RUNNING, IF THE FREQUENCY OPERATED BUTTON IGNITION KEY (FOBIK) IS MOVED IN ANY SLIGHT MOVEMENT, THE ENGINE WILL IMMEDIATELY SHUT OFF. IT APPEARS THE FIX IS TO REPLACE THE WIRELESS IGNITION NODE (WIN) MODULE, SIMILAR TO OTHER SAFETY RECALLS ISSUED FOR OTHER DODGE/CHRYSLER MODELS. THE VEHICLE WILL SHUT OFF EVERY DAY NOW AND HAS EVEN SHUT OFF WHILE DRIVING ON THE INTERSTATE. WE HAD TO TRY TO SAFELY PULL TO THE SIDE OF THE INTERSTATE AND RESTART THE VEHICLE.

Incident Jun 15, 2018

WHEN WE GOT HOME LAST NITE I SAW SMOKE COMING OUT FROM UNDER THE HOOD AND I COULD SMELL SOMETHING BURNING LIKE ELECTRICAL. I OPENED THE HOOD AND THE ALTERNATOR WAS POURING OUT SMOKE. I GRABBED MY HOSE AND POURED WATER ON IT UNTIL I COULD DISCONNECT THE BATTERIES. UPON RESEARCH I FOUND THE SAME PROBLEM ON 2013 MODEL YEARS. I FEEL THE 2013 RECALL MAY NEED TO BE EXTENDED TO EARLIER MODEL YEARS. I AM FORTUNATE THE TRUCK DID NOT CATCH FIRE.

Incident May 24, 2019

TO WHOM IT MAY CONCERN, MY WIFE AND I OWN A 2011 RAM 2500 6.7 TURBO DIESEL. IT WAS PURCHASED NEW BY HER PARENTS. I BOUGHT THE TRUCK FROM MY IN-LAWS A YEAR AGO AND IT'S JUST OVER 80,000 MILES. UNFORTUNATELY, OVER THE LAST 6 MONTHS, WE HAVE RUN INTO A COUPLE OF MAJOR ENGINE PROBLEMS: -O2 SENSOR (INCLUDES OVERLAY HARNESS AND MODULE REPLACEMENT), APPROX $1,500 -TURBOCHARGER - VARIABLE FLAPS NOT OPERATING PROPERLY, APPROX $5,000 (ACCORDING TO RAIRDON OF MONROE, WA) EVERYTHING I HAVE READ AND EVERY MECHANIC I HAVE TALKED TO (INCLUDING THE CHRYSLER DEALER) HAS SAID THE ONLY TRUE FIX IS TO DELETE THE EGR/EMISSIONS AND RUN THE TRUCK WITHOUT IT. IT IS VERY STRANGE THAT THE MOST TRUSTED FIX IS AN ILLEGAL OPTION AND THERE IS NO ASSISTANCE FROM CHRYSLER FOR EITHER OF THESE KNOWN PROBLEMS. SEEING AS THE DELETE IS AN ILLEGAL OPTION, I ATTEMPTED TO GO THE LEGAL ROUTE AND GET THE O2 SENSOR FIX AT THE DEALER. NOT MINUTES HAD I PICKED UP MY TRUCK, DRIVING OUT THE OF DEALERSHIP, THE CHECK ENGINE LIGHT CAME BACK ON FOR THE TURBOCHARGER. THERE IS SERVICE BULLETIN FOR THE O2 SENSOR ISSUE, HOWEVER IT WAS NEVER SUBMITTED AS A RECALL. IF IT IS A KNOWN ISSUE (A MANUFACTURE ERROR), WHY WAS THERE NO RECALL ISSUED BY CHRYSLER? IT SEEMS THE OVERARCHING ISSUE COMES FROM THE EMISSIONS EQUIPMENT. ALONG WITH THE O2 SENOR FAILING, THE TURBOCHARGER IS NOW SPITTING OUT AN ENGINE CODE (P2262). DUE TO THE CARBON/SOOT BUILD UP FROM THE EGR, THE VANES OF THE TURBOCHARGER BECOME CLOGGED. THIS IS ALSO A KNOWN ISSUE AND NOT A RECALL. PLEASE LET ME KNOW WHAT SOLUTIONS ARE AVAILABLE. THANK YOU!

Incident Feb 1, 2019

TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING 30 MPH, THE STEERING WHEEL SEIZED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 136,000. THE VIN WAS NOT AVAILABLE.

Incident Jan 25, 2019

THE EMISSIONS CHECK ENGINE LIGHT CAME ON AND WAS DIAGNOSED AS A OVERLAY WIRING HARNESS THAT WAS FAULTY AND NEEDED TO BE UPGRADED. THIS VEHICLE ONLY HAS 67000 MILES ON IT AND THIS ITEM HELPS CONTROL THE DIESELS EMISIONES. IT SHOULD BE COVERED BY THE FACTORY FOR THE 100,000 MILES AS STATED. UPON CONTACTING FCA THEY REFUSED TO HELP IN ANY WAY TO COVER COST OF REPAIRS. THIS REPAIR IS HAPPENING ON MULTIPLE DIESEL RAMS . I ONLY ASK THAT FCA BE HELD RESPONSIBILITY FOR VEHICLES THAT PRODUCE AND SELL

Incident Dec 10, 2018

SEVERAL MANIFOLD BOLTS BROKE OFF CAUSING EXHAUST TO LEAK EARLY. POTENTIAL HAZARD TO THE VEHICLE OCCUPANTS DEPENDING ON HOW BAD THE LEAK IS, NOT TO MENTION THE ENVIRONMENTAL IMPACT. VERY KNOWN AND COMMON ISSUE BUT FCA WILL ONLY ADDRESS IF THE VEHICLE IS WITHIN THE POWERTRAIN WARRANTY PERIOD. VEHICLE IS 7 YEARS OLD BUT ONLY HAS 37,000 MILES.

Incident Dec 27, 2018

INTEGRATED TRAILER BRAKE SYSTEM FAILED AND WILL NOT READ ANY TRAILER WHEN CONNECTED. STATES 'TRAILER DISCONNECTED'

Incident Dec 30, 2018

I WAS TRAVELING SOUTH ON GRAND AVE IN GLENDALE ARIZONA WHEN I CAME ON TO A TURN MY VEHICLE TURNED OFF ON ME I LOST STEERING AND BRAKES VEHICLE DRIFTED INTO ANOTHER LANE LUCKILY NO ONE WAS NEXT TO ME WHEN IT HAPPENS I HAD TO PUT THE VEHICLE IN NEUTRAL AND TRIED TO START THE TRUCK 4 TIMES BEFORE THE VEHICLE TURNED BACK ON, LATER THAT DAY SAME THING HAPPENED AGAIN ON FREEWAY I-10 AND 75TH AVE HEADING WEST.

Incident Sep 7, 2018

ENGINE SHUTS OFF WHILE DRIVING. I AM ABLE TO GET IT STARTED AGAIN BY MOVING THE IGNITION KEY AROUND.

Incident Aug 13, 2018

NHTSA RECALL 17V-821 THIS VEHICLE BEING OFFERED FOR SALE WITH CLEAN HISTORY/CARFAX REPORT. RECALL NOT COMPLETED. DEALER: AUTONATION DODGE RAM ARAPAHOE 10743 EAST ARAPAHOE RD., ENGLEWOOD, CO 80112 866 331-0726

Incident Aug 16, 2018

TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING 65 MPH, THE CONTACT NOTICED A VIBRATION FOLLOWED BY A LARGE EXPLOSION. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE INSIDE OF THE VEHICLE FILLED WITH SMOKE AND A HOLE WAS OBSERVED IN THE FLOOR AREA ALONG WITH FLAMES. THE FIRE WAS EXTINGUISHED WITH A FIRE EXTINGUISHER. THE CONTACT CALLED 911 WHERE THE POLICE OFFICER WAITED FOR THE TOW TRUCK. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE DEALER (LITHIA CHRYSLER, 7171 WEST CANEL DR, KENNEWICK, WASHINGTON 99336) WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVELINE BECAME LOOSE. THE VEHICLE WAS TRADED IN DUE TO THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND SENT A REPRESENATIVE TO DO A REPORT ON THE INCIDENT. APPROXIMATELY TWO MONTHS LATER, THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THE FAILURE WAS NOT THEIR RESPONSIBILITY. THE VIN SEARCH REVEALED ONE RECALL, WHICH WAS NOT IN EFFECT AT THE TIME OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000. *TT *TR

Incident May 12, 2017

THE WIN MODULE MAKES THE CAR SHUT OFF, WITHOUT WARNING TO THE DRIVER. THIS HAS HAPPENED MANY TIMES GOING DOE THE FREE WAY AT 81 MPHS. IT ALSO HAPPENS IN THE CITY. YOU NEVER KNOW WHEN IT IT GOING TO HAPPEN. THE TRUCK LITERALLY SHUTS OFF BECAUSE WHENEVER. IT ALSO HAS ISSUES STARTING BACK UP.

Incident Jan 21, 2018

TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING APPROXIMATELY 80 MPH, THE VEHICLE LOST POWER. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND RESTARTED. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO RON SAYER'S CHRYSLER JEEP DODGE IN IDAHO FALLS, IDAHO 83401 (WHERE IT WAS DIAGNOSED THAT THE WIND MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 153,000.

Incident Nov 22, 2017

TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE THE VEHICLE WAS PARKED AND THE HOOD WAS LIFTED, THE CONTACT OBSERVED SMOKE COMING FROM THE ENGINE AREA. THE FIRE DEPARTMENT WAS NOT CONTACTED. THE CONTACT STATED THAT THE WIRES TO THE ALTERNATOR WERE BURNED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT CALLED AN UNKNOWN DEALER AND WAS INFORMED THAT THE REPAIR COST WAS $400. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V435000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THERE WERE NO RECALLS ASSOCIATED WITH THE VIN. THE FAILURE MILEAGE WAS APPROXIMATELY 250,200.

Incident Jan 11, 2018

CHECK ENGINE LIGHT HAS COME ON SEVERAL TIMES WITH CODES P241A AND P2196. I HAVE REPLACED THE O2 SENSOR 3 TIMES WITHIN ONE YEAR. I HAVE BEEN TOLD THAT THIS IS A COMMON ISSUE AND HAVE BEEN TOLD THAT IT IS THE WRING HARNESS.

Incident Jan 24, 2017

EXHAUST TICK TICK NOISE. THE MANIFOLD AND THE BOLT HAST RUSTED OUT. I CAN BELIEVE THIS IS NOT A RECALL.

Incident Aug 25, 2017

WHEN I STOP AT TRAFFIC LIGHT/STOP SIGN DIESEL FUMES COME THROUGH THE VENTS AND INTO THE CAB. FUMES ARE VERY STRONG. THIS ALL STARTED THE FIRST YEAR I OWNED THE TRUCK BACK IN 2011 (BOUGHT NEW). ONCE YOU TAKE OFF DOWN THE ROAD WITH WINDOWS OPEN FUMES CLEAR OUT BUT COME BACK WHEN YOU STOP.

Incident Dec 1, 2017

I BECAME AWARE THAT THE TIPM MODULE IS DEFECTIVE. I NOTIFIED DODGE ON THIS PROBLEM AND EVEN REQUESTED ASSISTANCE ON REPAIR. ON 11/03/17, WAS TOLD DODGE DENIED CLAIM. IN MY OPINION THIS MAY BE A SAFETY CONCERN, SINCE THE TIPM MODULE CONTROLS FUEL SYSTEM, AIR BAG DEPLOYMENT, WIPER OPERATIONS AND A FEW OTHER SYSTEMS. I'VE NOTICED ON THE INTERNET FROM DOSGE FORUMS THAT ALOT OF DODGE AND CHRYSLER OWNERS ALSO HAD ISSUSES WITH THE TIPM MODULE. I WAS QUOTED FOR REPAIRS AROUND $1200.00 .

Incident Oct 24, 2017

DEATH WOBBLE - I WAS DRIVING IN HEAVY TRAFFIC ON A 4 LANE HIGHWAY. I DROVE OVER A BRIDGE EXPANSION JOINT AND SUDDENLY THE TRUCK BEGAN SHAKING VIOLENTLY. I COULD NOT STEER. I COULD NOT BRAKE. WE NEARLY COLLIDED WITH A HIGHWAY DIVIDER AND OTHER VEHICLES. I HAD TO COAST DOWN TO 30 MPH OR SO WHEN IT RESOLVED ITSELF.

Incident Oct 30, 2017

EXHAUST MANIFOLD BOLTS ARE CRACKED , 981 HOURS ON THE MOTOR AND 36,000 MILES ON THE TRUCK, THE CAB FILLS WITH EXHAUST SMELL, THE BOLTS ARE DEFECTIVE SEE ODI 10937913

Incident Nov 5, 2016

TRUCK SHUT OFF WHILE DRIVING. COULDN'T STEER, COULDN'T TURN, COULD BARELY STOP. I WAS IN THE MIDDLE OF A ROTARY WITH MY 7 MONTH OLD DAUGHTER IN THE CAR. MOST LIKELY THE TIPM WAS THE CAUSE BECAUSE IT STARTED RIGHT UP AFTERWARDS. NO SIGNS OR WARNINGS OCCURRED BEFORE ISSUE HAPPENED. *TR

Incident Jan 4, 2017

TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT STATED THAT THE BOLTS THAT ATTACHED THE EXHAUST MANIFOLD TO THE VEHICLE HAD FRACTURED. AS A RESULT, THE EXHAUST MANIFOLD DETACHED FROM THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE BOLTS NEEDED TO BE REPLACED, AND THE EXHAUST MANIFOLD MAY NEED TO BE REPLACED AS WELL. THIS WOULD NOT BE DETERMINED UNTIL THE REPLACEMENT OF THE BOLTS WAS COMPLETED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT WAS INFORMED THAT DUE TO THE FACT THAT A PLOW WAS PLACED ON THE TRUCK, THE REPAIR WAS NOT COVERED UNDER WARRANTY. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 40,000. ...UPDATED 03/13/17 *BF *CN

Incident Dec 1, 2015

TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD A POP SOUND FROM THE FRONT END OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT EXITED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER SIDE TIE ROD WAS FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS REPAIRED PER A MANUFACTURER'S RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT ALSO STATED THAT THE VEHICLE WAS REPAIRED LAST YEAR PER THE MANUFACTURER'S (N49) RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 174,650.

Incident Dec 7, 2016

DIESEL FUMES INVADE THE CAB OF THE TRUCK WHEN IT IS UNDERGOING THE "REGENERATION" PHASE OF ITS EMISSIONS CYCLE. WE ARE LITERALLY CHOKING AND HOLDING OUR BREATH WHEN THIS HAPPENS ON A DAILY BASIS. THE FUMES ARE MUCH WORSE IF WE HAVE THE HEATER OR AC WORKING AT THE TIME. IT HAPPENS WHEN WE ARE MOVING BUT IT IS MUCH MORE PRONOUNCED WHEN THE VEHICLE IS STATIONARY AT A STOP LIGHT OR WHEN PARKING. *TR

Incident Nov 19, 2016

TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT DROVE OVER A BUMP AND THE STEERING WHEEL SHOOK VIOLENTLY. THE VEHICLE VIBRATED AND BECAME VERY UNSTABLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STABILIZATION BAR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

Incident Aug 15, 2015

WHILE DRIVING EITHER PULLING OUR 30FT 5TH WHEEL OR WHILE NOT TOWING, HIT ROUGH SPOT IN ROAD TRUCK SHAKES VIOLENTLY AND IS HARD TO CONTROL EVEN BRAKING! HAS BEEN SERVICED IN MAY 2016 AND CHANGED TORQUESTIONS BAR. SAME SCENARIO HAS CONTINUED FOR 3 MONTHS ONLY MORE OFTEN. SUPPOSEDLY WAS FIXED BEFORE 2 1/2 MONTHS TRIP TO AK, BC & YT. BACK AGAIN FOR SAME SCENARIO AS IT OCCURS MORE OFTEN! TRUCK IS ALWAYS IN MOTION AND BETWEEN 45 & 65MPH WHEN THIS OCCURS BOTH COUNTRY ROADS AND FREEWAY/HIGHWAY! THIS IS A SERIOUS UNCONTROLLABLE SCENARIO THAT COULD CAUSE ACCIDENT FOR DRIVER AND OTHER CARS ON THE ROAD WHEN THIS HAPPENS. EUGENE, OR

Incident Feb 9, 2016

I HAD MY TRUCK TOWED INTO THE DEALERSHIP FOR A "NO START". PROBLEM DID CONTINUE WITH THE DEALER A FEW TIMES WITH NO CODES. THE PROBLEM IS THAT THE TRUCK WOULD START AND THEN WHEN YOU TRY TO RESTART VEHICLE, IT WOULD NOT START. DEALERSHIP CONCLUDED THAT IT WAS A SOFTWARE ISSUE, THAT NEEDED TO BE UPDATED WITH THE SOME MODULE IN THE TRUCK. UNFORTUNATELY, I HAD TI PAY FOR THIS UPDATED, IN WHICH THIS PROBLEM SHOULD HAVE BEEN CONSIDERED A FACTORY ISSUSE. WHICH IN MY OPINION THAT THE DODGE CORP. SHOULD HAVE COVERED THIS EXPENSE. I SEEN ON THE INTERNET WITH OTHER PEOPLE HAVING THE SAME PROBLEM.

Incident Aug 31, 2016

UPON ACTIVATING THE HIGH BEAM HEAD LIGHTS, ENGINE WILL BEGIN MISSING AND EVENTUALLY STALL. HEADLIGHTS WILL BLINK OFF AND ON. ALL DASH LIGHTS AND ELECTRICAL SYSTEMS WILL ALSO FLUCTUATE POWER (RADIO, WIPERS, TAIL LIGHTS, HAZARDS, FRONT PARKING LIGHTS AND TURN SIGNALS). ALL GAUGES ON THE DASH WILL GO DEAD. WHILE DRIVING ON 7/22/2016 AT APPROXIMATELY 9:15 PM THE HIGH BEAM HEAD LIGHTS WERE ACTIVATED. THE ENGINE BEGAN TO MISS AND ALL ELECTRICAL SYSTEMS BEGAN TO TURN OFF, AND THEN BACK ON. THE ENGINE STALLED AT APPROX 65 MPH LEAVING NO POWER STEERING. TRUCK WAS ABLE TO BE RESTARTED ONCE IT WAS BROUGHT TO REST ON THE SHOULDER. HIGH BEAMS COULD NOT BE USED OR THE PROBLEM WOULD REPEAT. MAKE: RAM (DODGE) MODEL: 2500 YEAR: 2011 ENGINE/POWERTRAIN: 6.7L CUMMINS TURBO DIESEL W/ 6 SPEED AUTOMATIC.

Incident Jul 22, 2016

TRUCK WOULD NOT START DUE TO FAULTY TIMP MODULE. LUCKILY IT WAS PARKED AT HOME, BUT NEEDED TOWED.

Incident Jul 9, 2016

TL* THE CONTACT OWNS A 2011 RAM 2500. THE CONTACT RECEIVED A RECALL REPAIR FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), BUT THE REMEDY DID NOT PROVIDE A SOLUTION. THE CONTACT STATED THAT THERE WAS AN EXTENSIVE WOBBLE IN THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER A SECOND TIME WHERE IT WAS INDICATED THAT THE PARTS NEEDED TO BE REPLACED AGAIN. THE DEALER REPLACED THE FRONT TIE RODS, BUT THE FAILURE RECURRED. THE VEHICLE WAS UNABLE TO BE DRIVEN OVER 45 MPH. THE VEHICLE CONTINUED TO WOBBLE IN THE FRONT, WHICH WAS EXTREMELY UNSAFE WHILE DRIVING AT HIGHWAY SPEEDS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE EACH TIME AND PROVIDED NO SOLUTION TO THE DEALER TO ADDRESS THE REPAIR. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR FURTHER INSPECTION. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.

Incident Jun 17, 2013

WHILE MAKING A TURN AND APPLYING THE BRAKE PEDAL, COMPLETE LOSS OF POWER STEERING CAUSING VEHICLE TO CROSS CENTER LINE OF ROADWAY AND DRIVE INTO ONCOMING TRAFFIC. BRAKE PEDAL ALSO EXTREMELY HARD TO PRESS (POSSIBLY LOSS OF POWER BRAKING AT THE SAME TIME). STEERING RETURNING TO NORMAL SEVERAL SECONDS AFTER RELEASING THE BRAKE PEDAL. THIS HAPPENED MULTIPLE TIMES TODAY, WITH SHUTTING THE VEHICLE OFF COMPLETELY BETWEEN OCCURRENCES OF THIS FAILURE.

Incident Jun 4, 2016

DEATH WOBBLE AT HIGHWAY SPEEDS 2 RECALLS FOR TIE RODS HAVE BEEN PEFORMED. THIS PROBLEM IS CONTINUING, MOST RECENTLY ON 4/24/2016.

Incident Apr 24, 2016

DEAR SIR OR MA'AM, I AM WRITING YOU TO REPORT A SEVERE PROBLEM THAT OCCURRED TO ME ON 3/5/16, AND AGAIN ON 4/9/16. I WAS TRAVELING AT APPROXIMATELY 65 MPH ON BOTH OCCASIONS ON WASHINGTON STATE HIGHWAYS. THE FRONT END OF MY 2011 RAM 2500 PICK UP BEGAN TO SHAKE VIOLENTLY. IT WAS SO INTENSE THAT I WAS AFRAID THAT I MIGHT LOSE CONTROL OF THE VEHICLE. I SLOWED DOWN AND PULLED TO THE SIDE OF THE ROAD AND THE PROBLEM STOPPED. AFTER I GOT BACK ON THE ROAD I TRAVELED ABOUT A MILE, AND THE PROBLEM OCCURRED AGAIN. MY WIFE BROUGHT THE TRUCK INTO A REPAIR SHOP ON 3/7/16 TO SEE IF THERE WAS A PROBLEM WITH THE TIRES OR SUSPENSION. THE SHOP SAID THE TIRES WERE BALANCED AND THAT THEY DID NOT FIND ANY OBVIOUS PROBLEM WITH THE SUSPENSION. AFTER A QUICK INTERNET SEARCH I DISCOVERED A NUMBER OF PEOPLE DESCRIBING THE EXACT PROBLEM THAT I HAD EXPERIENCED. THEY REFERRED TO IT AS THE 'DODGE DEATH WOBBLE' MUCH TO MY SURPRISE, THIS DOES NOT SEEM TO BE AN ISOLATED INCIDENT. IT SEEMS TO BE CAUSED BY THE STEERING DESIGN ('Y' TYPE VS. 'T' TYPE?) I AM HOPING THAT YOU WILL INITIATE AN INVESTIGATION INTO THIS PROBLEM AND ULTIMATELY MANDATE THAT FCA US LLC (DODGE) ISSUE A RECALL FOR ALL VEHICLES AFFECTED BY THIS DESIGN FLAW BEFORE SOMEONE GETS HURT. I CONTACTED DODGE CORPORATE HQ AND I HAVE ATTACHED THEIR RESPONSE.

Incident Mar 5, 2016

TL* THE CONTACT OWNS A 2011 RAM 2500. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE DROVE OVER A BUMP AND THE STEERING WHEEL SHOOK VIOLENTLY. THE VEHICLE VIBRATED AND CAUSED THE VEHICLE TO BECOME VERY UNSTABLE. AFTER REDUCING THE SPEED TO 30 MPH, THE VEHICLE DROVE NORMALLY. THE FAILURE OCCURRED ON TWO OTHER OCCASIONS. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 110,000.

Incident Mar 25, 2016