2012 Ram 2500
Recalls, consumer complaints and crash ratings from NHTSA
Recalls5
Power trainAutomatic transmission, lever and linkage, column shiftDec 20, 2017, Campaign 17V821000
Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake pedal or having the key in the ignition.
Risk
Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.
Remedy
Chrysler will notify owners, and dealers will update the vehicle software, inspect the BTSI, and, as necessary, replace it, free of charge. The recall began February 26, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T79.
EquipmentMay 16, 2016, Campaign 16E041000
Chrysler (FCA US LLC) is recalling aftermarket Mopar Canvas Seat Covers for certain 2012-2016 RAM 1500, 2500, and 3500 trucks. These Mopar canvas seat covers were sold through Chrysler dealerships beginning October 15, 2015. The seat covers can impede the deployment of the seat thorax airbags.
Risk
If the seat cover impedes the air bag deployment, the seat thorax air bags may not provide adequate protection in the event of a crash, increasing the risk of a injury.
Remedy
Chrysler will notify owners to remove the front seat covers and return them for a full refund. The recall began on July 1, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S30.
Air bagsFrontalJul 22, 2015, Campaign 15V459000
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Ram 1500, 2500, 3500, 4500, and 5500 trucks manufactured January 18, 2011, to October 7, 2014, and equipped with the Electronic Vehicle Information Center option. The affected vehicles have a steering wheel wiring harness that may rub against the driver air bag module retainer spring.
Risk
This abrasion may result in an electrical short that could cause driver's frontal air bag to unexpectedly deploy. Inadvertent deployment of the air bag may increase the risk of injury and the possibility of a vehicle crash.
Remedy
Chrysler will notify owners, and dealers will inspect, repair as necessary, and secure the steering wheel wiring harness. Additionally, protective caps will be added to the air bag retainer spring ends. These repairs will be done free of charge. The recall began on September 18, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R36.
Engine and engine coolingEngine, dieselOct 8, 2014, Campaign 14V635000
Chrysler Group LLC (Chrysler) is recalling certain model year 2010-2014 Ram 2500, 3500, 4500, and 5500 trucks manufactured March 27, 2009, to September 5, 2013. In the affected vehicles, the electrical connectors of the diesel fuel heater may overheat.
Risk
If the connectors overheat, the fuel heater may leak fuel, increasing the risk of a fire.
Remedy
Chrysler will notify owners, and dealers will replace the harness side connector with a silver plated beryllium copper terminal service kit, and inspect the fuel heater for leaks, replacing it as necessary, free of charge. Chrysler issued interim notification to owners on December 8, 2014. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P65.
SteeringLinkages, tie rod assemblyNov 6, 2013, Campaign 13V529000
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 RAM 2500 4X4 and 3500 4X4 trucks, 2008-2012 Dodge RAM 3500 4x2 Cab Chassis, and model year 2008 Dodge RAM 1500 Mega Cab 4x4. The left tie rod assembly may break.
Risk
A failure of the tie rod assembly may result in a loss of steering control, increasing the risk of a crash.
Remedy
Chrysler notified owners on January 16, 2014 that dealers would inspect vehicles and replace the steering linkage assembly, if necessary. On or about February 27, 2014, Chrysler ceased its recall remedy program due to parts quality concerns, and then re-initiated it on or about April 14, 2014. In July 2015, and under a consent order with NHTSA, the company agreed to offer owners three options for remedying their vehicles: perform the original remedy, offer to repurchase the vehicle at the fair market value plus 10%, or offer an additional incentive offer towards the purchase of a new Dodge, Jeep, Chrysler, or Fiat vehicle. Chrysler will notify owners of the new recall options in a letter expected to be mailed on August 31, 2015. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N49.
All recalls issued for this model year. To see whether any are still unrepaired on a specific vehicle, check its VIN at NHTSA.
Recent complaints283 total
Most reported, across all 283 complaints
- Steering39%
- Electrical system18%
- Engine16%
Electrical systemFiled Jul 29, 2026
The switch to start the vehicle has to be pushed down and turned at the same time. Vehicle starts but shuts the engine down when the key returns sometimes. On one occasion vehicle shut down while driving.
Incident Jul 24, 2026
EngineFiled May 27, 2026
We purchased our 2012 Dodge Ram heavy duty with tow package new. At just over 152000 miles, the engine started knocking while on vacation. We were not towing at the time. We put in injector cleaner to try and help the knocking. During our vacation, we were on the freeway when we suddenly lost power, the service engine light popped on, and the engine died. We were literally driving one minute and the next were trying to get out of the traffic lane with no control. We restarted the engine, the knocking had stopped and power was restored. Two days later, another episode of power decrease but with no engine service light. We used premium gas, injector cleaner and listened for the knocking that came and went, to drive home. We were told by our local dealership it is a lifter failure and the truck needs a replacement engine.
Incident Sep 25, 2025
Exterior lighting, fuel/propulsion systemFiled Jan 4, 2026
My passenger headlights keeps going in and out. The wiring harness has been replaced twice and it still does it. My check engine light keeps coming on for the evap system even though its been replaced.
Incident Jan 3, 2026
Fuel/propulsion systemFiled Nov 6, 2025
Our 2012 RAM 2500 truck with 135k miles, had it's fuel tank fail. The dealership in Oak Ridge, TN tested the vehicle and found that the gas tank tubes were broken causing us to not be able to fill the tank. The dealership recommended "NEED TO REPLACE GAS TANK". Mopar aka Stellantis does not make the fuel tank anymore, the "replacement" fuel tank does not work (completely wrong configuration), there is not an aftermarket tank. We have a Million Mile bumper to bumper warranty with MOPAR. "Customer Care" does not care.
Incident Mar 6, 2025
Power trainCrashFiled Jun 26, 2024
Recall T79 or 17V-821 or break transmission shift pin stuck in open position. This is the 2nd time this has happened and serious damage has occurred to the vehicle. Dodge won't do anything about it. Vehicle was parked, turned off, no key. I came out of building and it shifted into gear on its own and rolled backwards into a pole.
Incident Jun 17, 2024
SteeringFiled Oct 26, 2023
The contact owns a 2012 Ram 2500. The contact stated while driving at an undisclosed speed, the vehicle drove over a bump in the roadway and started to shake violently. The vehicle was taken to an independent mechanic where it was determined that the reinforcement bracket over the front track bar bracket had failed and needed to be replaced. The vehicle was repaired; however, the failure recurred. Neither the dealer nor the manufacturer were notified of the failure. The failure mileage was approximately 205,000.
Incident Oct 26, 2022
Power trainFiled Sep 20, 2023
The contact owns a 2012 Ram 2500. The contact stated while the vehicle was parked, the vehicle rolled away. The contact was standing near the vehicle with the key fob. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 17V821000 (Power Train). The manufacturer was not contacted. The failure mileage was approximately 220,000.
Incident Jul 22, 2023
Electrical system, air bags, engineFiled Jul 14, 2023
The contact owns a 2012 Ram 2500. The contact stated the vehicle failed to start intermittently. The contact also stated that the air bag warning light was illuminated. The vehicle was taken to the local dealer and the dealer was made aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 168,000.
Incident Jan 1, 2023
TiresFiled Feb 15, 2023
I purchased a pair of Treadwright warden tires for the rear of my wife’s truck. In less than 100 miles the tread separated from the casing on one of the tires. I caught it before it completely blew out and have pictures. The replacement they sent has a blown sidewall. I mounted it and a bubble started to form that was 1/2” high and 3” around with just 20psi, operating PSI for the tire is 80PSI. I immediately stopped inflation and contacted Treadwright. They tried to convince me that it was “overlap” and safe to use. I told them it is not over lap and showed them multiple pictures of the tire from different angles to prove it has a blown belt. They still insisted it was a serviceable tire. It’s not and I have pictures. I’ve used Treadwright tires for the last 5 or so years. Over the last year and a half to 2 years I’ve received 6 defective tires. All defects were fatal defects, all being broken belts. That’s 1 out of every 4.5 tires purchased. If I’ve received that many fault tires I can be the only one. On top of that the insistence of Treadwright trying to convince people to use fatally defective tires is negligent, reckless and dangerous.
Incident Feb 10, 2023
Electrical systemFiled Jan 27, 2023
While driving, my dodge shut off and it was hard to control my vehicle and come to a safe stop, out of the way of other motorists. Lost all power, as if I turned the key off while driving. Turns out that there is a weak/loss of connection in the WIN module. while the vehicle is running at idle, the truck will shut off as if I turned the key to the off position. This is dangerous and scary. There was no warning or heads up or any issues prior to this incident.
Incident Jan 27, 2023
Show the 50 most recentShow fewer
SteeringFiled Jan 13, 2023
Tie rod end sheared/broke causing the vehicle to be un-stearable. Fortunately, it happened as I was backing out of my driveway.
Incident Nov 15, 2022
EngineFiled Dec 20, 2022
Exhaust Manifold on passenger side is leaking. It has a broken bolt due to manifold warping. This is causing exhaust to leak into the cab.
Incident Dec 1, 2020
TiresFiled Oct 25, 2022
The contact owns a 2012 RAM 2500 equipped with Kenda Tires, Tire Line: Klever, Tire Size: LT275/70/R18, DOT Number: 02T6NAANL12228260. The contact stated while driving 60 MPH, the vehicle started bouncing. The contact stated no warning light was illuminated. The contact continued to drive back to the tire shop and was informed that the front passenger’s side tire was showing tread separation. The tire shop replaced the front passenger’s side tire. The contact stated that approximately two weeks later, he experienced the same failure with the front driver’s side tire. The contact took the vehicle back to the tire shop and had the front driver’s side tire replaced with the spear tire. The vehicle was not diagnosed or repaired. A dealer was not contacted. The contact stated that he had left a voicemail with the manufacturer but had not yet received a callback. The failure mileage was approximately 151,000.
Incident Oct 4, 2022
SuspensionFiled Oct 7, 2022
When driving at highway speed, if I hit the seam between the road and a bridge and it is not smooth my truck goes into a, "Death wobble." The steering wheel and the whole truck shakes uncontrollably. I can barely keep it in the road. It will only stop when the vehicle slows below 30mph. This problem started about 48,000 miles, I only have a little over 56,000 now. I have changed the stabilizer, got new tires and an alignment. I will be taking it to a mechanic on the 17th but I really believe the manufacture should have a recall on this vehicle. It is very dangerous. I am not the only person to own one of these trucks and this happens to.
Incident Sep 25, 2022
EngineFiled May 24, 2022
The exhaust manifold bolts on both sides of the engine warp due to two different metals being put together under heat. Steel and aluminum expand at different temperatures. This causes the bolts to break off of the exhaust manifold creating an exhaust leak into the engine bay. Yes, this can be inspected upon request. The safety of myself and the general public is at risk due to the exhaust leak into the engine bay being pulled into the cab via the heating or airconditioning system. The exhaust fumes are pulled into the cab of the truck via the heating and airconditioning system. When running, the truck has a very noticeable smell inside the cab. It has caused me headaches as well. This poses a risk to the public if the driver were to pass out from said fumes. The problem can be reproduced and is a known issue with Dodge. It is very well documented online that this problem happens to nearly all Dodge Ram trucks. It has never been recalled because Dodge says its not a "safety" concern. This is very much so a safety issue. The components have been inspected by others, and verified as broken. I will not take it to a dealership to have it inspected as they want to charge 150$/hr to diagnose something that even they recognize as a known issue. There were no warning lamps, messages or any visible indication of this problem. A loud ticking noise and a strong smell of exhaust fumes are what brought the issues to attention.
Incident Apr 1, 2022
EngineFiled Feb 27, 2022
My Dodge Ram 2500, 2012 Hemi engine started making a ticking sound so got a tune up. The machinic changed the spark plugs and distributors around after I complained. Nothing he was able to do enable the truck to function properly. I spoke with the Dodge dealership, the spoken informed me that when Dodge merged with MERCEDE the problem persisted and to this date a fix was not provided. I spoke with other Dodge owner who experience the same problem. The engine was not functioning properly because of internal damage. The cost of repair would cost between $8K and $10K to replace or repair the engine. The dealership stated that NHTSA nor Dodge have provided a fix and that the problem still persist to this day.
Incident Feb 26, 2022
EngineFiled Feb 12, 2022
Engine has been making a ticking noise on the passenger side for the past few months. The passenger side exhaust manifold warped and broke two bolts in the engine block. This caused an exhaust leak and made the truck run rich due to the leak before oxygen sensor. Fuel efficiency declined. Replaced the exhaust manifold, gasket, and bolts to repair the problem.
Incident Feb 5, 2022
EngineFiled Jan 22, 2022
The bolts holding the exhaust manifold to the engine cylinder head, are breaking off. This has occurred in the past, on the drivers and passengers side. I had the problem repaired, by a dealer, which required the replacement of the passenger side cylinder head as well. This issue has re-occurred on the drivers side, which has been confirmed by a Ram dealer, as shown in the attached documentation. In every instance, the issue starts with a tapping noise, as the exhaust manifold pulls away from the head. Passengers in my truck have complained about the smell of exhaust fumes, which is a safety and health issue. This truck only has 85,000 miles, yet this is the 3rd incident of this issue occurring.
Incident Dec 7, 2021
Electrical systemFiled Jun 8, 2021
The contact owns a 2012 Ram 2500. The contact stated while driving approximately 40-60 mph, on several occasions after driving over a bump in the roadway, the vehicle loss steering and braking functionality before the vehicle loss motive power. The vehicle was taken to an independent mechanic who diagnosed that the wireless ignition node module was faulty. The mechanic retrieved a fault code. The vehicle was not repaired. The dealer and the manufacturer were made aware of the failure however, no assistance was offered. The contact was relating the failure to NHTSA Campaign Number: 10V200000 (Electrical System). The failure mileage was 216,000.
Incident Mar 8, 2021
SteeringFiled May 21, 2021
The contact owns a 2012 Ram 2500. The contact stated that after making the third right turn while driving approximately 3 -5 MPH, the steering linkage fractured and the vehicle loss steering functionality. The vehicle was towed to the dealer to be diagnosed. The contact was informed that the drag link and the steering system needed to be replaced. The drag link was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 170,000.
Incident May 18, 2021
Steering, wheelsFiled Mar 25, 2021
DRIVING DOWN THE ROAD THE TRUCK SHAKES SO BAD YOU HAVE TO GET STOPPED BEFORE IT GOES AWAY. ALMOST FELT LIKE I WAS GOING TO FLIP THE TRUCK
Incident Mar 24, 2021
Electrical system, engineFiled Mar 7, 2021
WHILE IN DRIVE, WENT OVER SPEED BUMP AND VEHICLE TURNED OFF. INTERMITTENT IGNITION PROBLEMS HAVE GOTTEN WORSE TO WHERE NOW VEHICLE NOW TURNS OFF / QUITS.
Incident Mar 6, 2021
Electrical systemFiled Jan 4, 2021
2012 RAM 2500 WITH DEFECTIVE WIN MODULE WITH ONLY 67,000 MILES. ENGINE CAN SHUT OFF WHEN DRIVING.
Incident Nov 24, 2020
Service brakesFiled Dec 2, 2020
PLEASE LOOK INTO ABS MODULE AND HCU FAILURES REQUIRING REPLACEMENT. I SPOKE WITH DODGE AND THEY STATED IT IS A KNOW PROBLEM AND REQUIRES REPLACEMENT OF PARTS. THE ANTI LOCK BRAKING SYSTEM AND HYDRAULIC CONTROL UNIT HAVE BEEN FAILING ON RAM 2500 AND 3500 SINCE 2006. MY TRUCK IS A 2012 WITH JUST 35972, (NOT A DAILY DRIVEN TRUCK SO YES LOW MILES) MILES ON IT AND IS FAILING. THIS FAILURE CAUSES THE CRUISE CONTROL TO STOP FUNCTIONING. PLEASE LOOK INTO RAM FORUMS AND READ ALL THE COMPLAINTS AND LOOK AT THE VARIATIONS IN YEARS, IF THIS IS A KNOW PROBLEM THAT CAN CAUSE THE ABS TO FAIL HOW ARE THEY NOT REPAIRING THIS. THIS TRUCKNIS STILL ON THE FACTORY INSTALLED BRAKES
Incident Aug 3, 2020
Power trainFiled Sep 25, 2020
MY WIFE AND I WERE GOING DOWN THE HIGHWAY AT 75 MPH WHEN THERE WAS A SUDDEN VIBRATION THEN A LOUD BANG, AND THERE WAS SOMETHING HITTING UNDERNEATH THE FLOOR. I WAS ABLE TO GET IN THE BREAKDOWN LANE. I LOOKED UNDERNEATH THE TRUCK AND THE FRONT DRIVE SHAFT WAS MISSING AND MOST OF THE TRANSFER CASE. I WENT BACK AND CLEANED ALL THE STUFF OFF THE ROAD. ALSO AFTER FURTHER EXAMINATION THERE WAS A LARGE HOLE IN THE TRANSMISSION HOUSING FROM THE FRONT DRIVE SHAFT HITTING IT AND THE BRAKE LINES AND OTHER LINES AND HOSES IN THE VICINITY WERE DESTROYED.THE INS CO. WOULD NOT COVER IT AND THE REPAIR BILL WAS IN EXCESS OF 10,000.
Incident Sep 20, 2020
TiresFiled Aug 13, 2020
WHILE DRIVING MY TRUCK ON THE INTERSTATE AND PULLING A TRAVEL TRAILER, THE DRIVER'S SIDE FRONT TIRE HAD A BLOWOUT WITHOUT WARNING. MY TRUCK AND TRAILER MOMENTARILY SWERVED BUT I WAS ABLE TO REGAIN CONTROL AND PULL OVER TO THE RIGHT SHOULDER. I HEARD THE REMAINING TIRE TREAD STRIKE THE WHEEL WELL REPEATEDLY BEFORE I COULD STOP THE TRUCK. THE BLOWOUT CAUSED EXTENSIVE DAMAGE TO THE FENDER, WHEEL WELL LINER, BATTERY, HEADLIGHT BRACKET, BUMPER AND WIRING HARNESS. ASIDE FROM THE BODY DAMAGE, NUMEROUS WIRES WERE TORN AND RENDERED THE TRUCK INOPERABLE. DUE TO THE AMOUNT OF DAMAGE, MY INSURANCE CARRIER DEEMED THE VEHICLE A TOTAL LOSS. I'M SHOCKED AND DISMAYED THAT THE TIRE FAILED. THE TIRES HAD A 60,000-MILE WARRANTY ON THEM, BUT HAD BEEN IN SERVICE FOR LESS THAN 22,000 MILES. I CHECKED THE TIRE PRESSURE BEFORE STARTING THE TRIP. MY TPMS DID NOT INDICATE A LOSS OF PRESSURE DURING MY TRAVELS. THE ROAD WAS FLAT AND IN GOOD CONDITION. I DID NOT STRIKE ANY OBJECTS ON THE ROAD. BECAUSE I WAS PULLING A TRAILER, MY SPEED WAS APPROXIMATELY 50-55 MPH. UPON FURTHER INSPECTION AFTER THE BLOWOUT, I NOTICED A LARGE HOLE IN THE TIRE CASING. I PRESUME THAT THE TIRE DETERIORATED FROM THE INSIDE OUT, AND ULTIMATELY RESULTED IN FAILURE. I'M LUCKY THAT TRAFFIC WAS LIGHT AND THAT I WAS NOT NEAR THE EDGE OF A CLIFF OR MOUNTAIN ROAD. ALTHOUGH I LOST MY TRUCK, THIS BLOWOUT COULD HAVE HAD MUCH MORE SERIOUS AND DIRE CONSEQUENCES FOR MYSELF AND OTHERS.
Incident Jul 28, 2020
Steering, structure, electronic stability control (ESC)Filed Jun 17, 2020
FRAME BROKE IN 3 SPOTS, ALONG WITH A FRAME AND WHEEL BEARINGS, GEAR CONTROL BOX, ALIGNMENT, THE TRUCK BODY MOVES WHEN TURNING NOT THE WHEELS. THE TIRE STABILIZER HASN'T TURNED OFF IN OVER A YEAR AFTER POURING THOUSANDS OF DOLLARS IN REPAIRS.. TRUCK IS UNDRINKABLE AND NOT EVEN 10 YEARS OLD. *TR
Incident Jun 8, 2020
Electrical systemFiled Apr 13, 2020
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS RESTARTED. ADDITIONALLY, THE CONTACT STATED THAT WHILE DRIVING IF THE KEY FOB WAS TOUCHED, THE VEHICLE STALLED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR A DIAGNOSTIC TEST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Incident Apr 12, 2020
SteeringFiled Mar 12, 2020
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE STEERING WHEEL TURNED ON ITS OWN AND THE ABILITY TO STEER CEASED. NO WARNING INDICATORS WERE ILLUMINATED. THE CONTACT LOOKED UNDER THE VEHICLE AND NOTICED THE STEERING ROD WAS DETACHED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, THEY DETERMINED THAT THE STEERING ROD HAD TO BE REPLACED. THE VEHICLE WAS TOWED TO COLORADO SPRINGS DODGE LOCATED AT (7455 AUSTIN BLUFFS PKWY, COLORADO SPRINGS, CO 80923), WHERE IT WAS CONFIRMED THAT THE STEERING ROD DETACHED AND NEEDED TO BE REPLACED. THE REPAIR WAS STILL PENDING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Incident Mar 11, 2020
SteeringFiled Mar 12, 2020
WHILE PARKING MY RAM 2500, MY CENTER DRAG LINK JOINT AT THE CRIMPED PORTION WHERE THE TIE ROD LINKS IN CAM APART. THIS COMPLETELY DISABLED THE STEERING OF THE DRIVERS SIDE WHEEL. THIS IN NOT A WEAR JOINT OR A, NORMALLY REPLACED JOINT ON THE STEERING COMPONENTS. THIS LINK ON THE RIGHT SIDE (FACING THE VEHICLE) GOES TO A TIE ROD END, AND ON THE LEFT SIDE IT GOES TO AN ADJUSTABLE LINK, FOR ADJUSTING WHEEL ALIGNMENT, AND THEN ONTO THE LEFT (AGAIN FROM THE FRONT OF THE VEHICLE) TIE ROD. THIS HAPPENED IN A PARKING LOT, WHEN I WAS POSITIONING THE VEHICLE IN A PARKING SPOT AND TURNED MY WHEEL TO CORRECT MY LOCATION. THE JOINT BEING DESCRIBED SEPARATED. DISABLING ANY STEERING ABILITY.
Incident Mar 11, 2020
SuspensionFiled Feb 19, 2020
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED WHILE DRIVING AT AN UNKNOWN SPEED THE TRACK BAR BUSHING FELL APART AND CAUSED EXCESSIVE SHAKING WITHOUT WARNING. THE CONTACT HAD TO PULL THE VEHICLE TO THE SIDE OF THE ROAD FOR SEVERAL MINUTES. THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR A DIAGNOSTIC TEST OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE HOWEVER, NO ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS 135,000.
Incident Dec 31, 2019
Electrical systemFiled Dec 10, 2019
ON NOV 23 2019, WHILE I WAS DRIVING MY TRUCK IT SUDDENLY DIED. I PULLED OVER AND STARTED IT AGAIN. THIS HAPPENED 2 MORE TIMES THAT DAY ONCE ON THE HIGHWAY. SINCE THEN IT HAS WORKED INTERMITTENTLY WITH THE ISSUE HAPPENING WHILE IN MOTION AND ALSO WHILE STATIONARY. I DID SOME RESEARCH AND FOUND OUT THAT I'M NOT ALONE WITH THIS ISSUE. I HAVE READ SEVERAL FORUMS WITH A LOT OF OWNERS COMPLAINING ABOUT THE IGNITION MODULE, WIN. CLEARLY THIS ISN'T A COUPLE ISOLATED INCIDENTS AND NEEDS TO BE ADDRESSED BY RAM. I WOULD FIND IT HARD TO BELIEVE THAT A TOTAL LOSS OF POWER DUE TO A FAULTY WIN THAT HAS BEEN RECOGNIZED AS AN ISSUE AND MODIFIED IN NEWER VEHICLES WOULDN'T BE A SAFETY RECALL. FROM WHAT I GATHER THIS PARTICULAR WIN IS ABLE TO GET DIRTY ON THE CIRCUIT BOARD THUS CAUSING A FAILURE IN THE CONNECTION AND RAM KNEW ABOUT THE PROBLEM.
Incident Nov 23, 2019
Electrical systemFiled Jul 11, 2019
MY IGNITION SWITCH FAILED YESTERDAY (7/10/2019) WHILE DRIVING,I WAS DOING 50 MPH IN A MODERATE CURVE WHEN IT FAILED LEAVING ME WITH NO POWER STEERING OR ANTI-LOCK BRAKES I SLAMMED THE BRAKES ON WHICH PUT ME INTO A 180 DEGREE SPIN WINDING UP IN THE OTHER LANE FACING WHERE I CAME FROM WHEN THE SWITCH FAILED IT WAS LIKE SOMEONE SHUT THE TRUCK OFF!!!!
Incident Jul 10, 2019
Electrical systemFiled Jul 9, 2019
TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING 70 MPH, THE CONTACT SMELLED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE CONTACT WAS ABLE TO DRIVE HOME AND PARK THE VEHICLE. THE CONTACT OPENED THE HOOD AND NOTICED SMOKE COMING FROM THE ALTERNATOR. THE CONTACT ALSO NOTICED THAT THE BATTERY CABLES WERE OVERHEATED. THE CONTACT DISCONNECTED THE BATTERY CABLE WIRES, WHICH CAUSED THE SMOKE TO STOP. THE VEHICLE WAS NOT ABLE TO BE DRIVEN. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM). THE CONTACT CALLED ALLEN SAMUELS CHRYSLER DODGE JEEP RAM WACO (LOCATED AT 201 W LOOP 340, WACO, TX 76712, (254) 848-6200) AND NOTIFIED THEM OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 200,000.
Incident Jul 8, 2019
Suspension, power train, wheelsFiled Apr 2, 2019
TL* THE CONTACT OWNS A 2012 RAM 2500. THE CONTACT STATED THAT THE REAR AXLES SEIZED AND THE REAR TIRES SLID WHILE OPERATING THE VEHICLE. THE VEHICLE SLID OFF THE ROAD DUE TO THE FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS NOT CONTACTED. THE CONTACT WAS A MECHANIC AND DIAGNOSED THAT THE VEHICLE NEEDED A FILL PLUG AND NEW GEAR OIL. THE VEHICLE WAS NOT REPAIRED BECAUSE THE CONTACT DID NOT HAVE THE PROPER FILL COVER FOR THE FILL PLUG. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS UNKNOWN.
Incident Apr 2, 2019
EngineFiled Mar 18, 2019
TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT COASTED THE VEHICLE OVER TO THE SIDE OF THE ROAD AND POWERED OFF THE ENGINE. THE VEHICLE WAS RESTARTED AND WAS ABLE TO DRIVE NORMALLY. THE FAILURE RECURRED NUMEROUS TIMES. THE CONTACT CALLED UNIVERSITY CHRYSLER DODGE JEEP RAM OF FLORENCE (LOCATED AT 2354 FLORENCE BLVD, FLORENCE, AL 35630, (256) 766-7324) AND WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.
Incident Mar 15, 2018
SteeringFiled Mar 11, 2019
FRONT END HAS POPPING NOISE IN IT. DEALER TOLD ME I WOULD HAVE TO HAVE STEERING LINKAGE REPLACE SOON. I SEE THERE WAS A RECALL ON MY YEAR/MODEL TRUCK BUT I NEVER RECEIVED A RECALL FOR THIS PROBLEM. SHOULD I NOT BE DRIVING IT MUCH BECAUSE OF THIS RECALL? THIS HAS BEEN ONGOING FOR SEVERAL YEARS, THEY JUST MENTIONED IT IN THE LAST TIME I GOT IT SERVICED AND ANOTHER RECALL TAKEN CARE OF. HAS DONE THIS SINCE I PURCHASED TRUCK NEW IN FEBRUARY OF 2012.
Incident Mar 4, 2014
Electrical systemFiled Mar 11, 2019
I WAS DRIVING ON A CITY STREET DOING 40MPH WHEN I HIT A SMALL BUMP IN THE ROAD AND MY TRUCK JUST TURNED OFF SAYING ON THE MESSAGE CENTER SCREEN KEY IN IGNITION. THIS HAS HAPPENED TO ME 3 TIMES NOW SINCE I HAVE OWNED THE TRUCK. I HAVE SPOKE TO MY LOCAL DEALER ABOUT THE ISSUE AND HAVE DONE EXTENSIVE RESEARCH ON THE WEB, AND HAVE FOUND OUT THAT RAM KNOWS ABOUT THE ISSUE AT HAND AND HAS MADE A 2ND GENERATION WIN MODULE AND COST OF THE PART IS ROUGHLY $500 PLUS NEW KEY FOB AND PROGRAMING. BUT FOR SOME UNKNOWN REASON THIS IS NOT A ROAD SAFETY ISSUE THAT HAS BEEN MADE A RECALL. I AM IN MOTION WHILE DRIVING AND MY TRUCK STOPS RUNNING AND I'M IN THE MIDDLE OF A TURN DOING 60MPH AND WELL THERE GOES POWER STEERING AND BREAKS DEATH WILL HAPPEN AT SOME POINT. VERY DISTURBED MOPAR FAN.
Incident Mar 11, 2019
Electrical systemFiled Mar 11, 2019
TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING 60 MPH, THE IGNITION SWITCH WOULD INDEPENDENTLY TURN OFF ONCE THE VEHICLE STRUCK A BUMP OR A POTHOLE. THE CONTACT WOULD HAVE TO RESTART THE VEHICLE IN ORDER FOR IT TO RESUME NORMAL OPERATION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TEAM ONE CHRYSLER DODGE JEEP RAM OF GADSDEN (1149 1ST AVE, GADSDEN, AL 35901, (256) 543-9583) WHERE IT WAS DIAGNOSED THAT THE IGNITION MODULE SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 170,000. THE VIN WAS UNKNOWN.
Incident Mar 5, 2019
Electrical systemFiled Mar 4, 2019
THE KEY IGNITION SWITCH CRANK UP AND THEN DIES ABOUT 5 TIME THE S RUN GOOD LIKE YOU THINK GO TO PULL OUT ON THE ROAD AND THE TRUCK DIES BECAUSE OF THE KEY SWITCH ALMOST DIED BECAUSE OF IT LUCKY THE TRUCK DRIVER SAW ME SITTING IN THE ROAD
Incident Mar 3, 2019
Electrical system, air bagsFiled Mar 2, 2019
AIRBAG LIGHT ON; AIRBAG INOP. RECALL THAT HAVE BEEN IDENTIFIED TO BE EFFECT THE 2013 MODELS ALSO EFFECT THE 2012 MODELS.
Incident Feb 10, 2019
Electrical systemFiled Feb 26, 2019
WIN MODULE SHUT MY TRUCK OFF WHILE DRIVING DOWN THE HIGHWAY 4 TIMES IN 2 DAYS. THIS IS DANGEROUS WHEN MY 4 CHILDREN ARE IN THE VEHICLE.
Incident Feb 23, 2019
Power trainFiled Feb 13, 2019
I OWN A 2012 RAM 2500 6 SPEED MANUAL TRANSMISSION WITH 130 THOUSAND MILES ON IT FIRST. I WAS DRIVING DOWN ON AN INTERSTATE IN DAN ANTONIO GOING AROUND 70 MPH WHEN I HEAR AND FEEL A BAD VIBRATION. I START TO SLOW DOWN WHEN I HEAR A LOUD BANG AND FEEL SOMETHING HIT THE FLOORBOARD. IT HIT SO HARD THE PENS I HAD NEXT TO THE SHIFTER FLEW TO THE BACKSEAT. I IMMEDIATELY LOSE MY CLUTCH (SLAVE CYLINDER WAS SMASHED) AND I LIMP IT TO THE SIDE OF THE ROAD. I MAKE IT TO THE SHOULDER PUT MY FLASHERS AND TURN THE TRUCK OFF. I GET OUT AND MY FRONT DRIVE SHAFT IS COMPLETELY GONE AND SO IS HALF OF MY TRANSFER CASE ALONG WITH THE SLAVE CYLINDER TO WORK MY CLUTCH. MY FUEL AND BRAKE LINES ARE INTACT BUT ARE PULLED DOWN BELOW THE FRAME. I INFORM MY INSURANCE IMMEDIATELY, AND THEY COME OUT TO INSPECT IT, AND SAY IT WAS MECHANICAL. SINCE I DIDN'T HAVE MECHANICAL COVERAGE ON MY FULL COVERAGE THERE IS NOTHING THEY WILL DO. I HAVE MY MECHANIC LOOK AT IT AND SAY THE VIBRATION CAUSED MY BOLTS THAT HOLD THE FRONT DRIVE SHAFT TO THE FRONT DIFFERENTIAL SHEARED OFF AND THE SHAFT GOT LODGED INTO THE GROUND CAUSING IT TO BREAK THE TRANSFER CASE IN HALF. FROM WHAT I'VE BEEN TOLD THIS IS MORE OF AN ISSUE THAN RAM WANTS TO LEAD ON. TRANSFER CASES ARE HARD TO GET AHOLD OF SAME AS THE DRIVE SHAFT. SO FAR I HAVE GOTTEN THE SLAVE CYLINDER MASTER CYLINDER REPLACED FOR 150 DOLLARS. I'VE BEEN QUOTED UPWARDS TO 2000 DOLLARS FOR A REMANUFACTURED TRANSFER CASE. SINCE THEY DON'T COME WITH THE MOTOR THAT IS ANOTHER 300 DOLLARS. THEN THE FRONT DRIVE SHAFT COST AROUND 700 TO 750 DOLLARS. TO PAY MY MECHANIC FOR THE WORK HE IS GOING TO DO IT FOR 500 DOLLARS. A TOTAL OF 3650 WITH ANOTHER 150 TO TOW IT BACK FROM THE SHOP SINCE MY INSURANCE REFUSED TO DO THAT FOR ME. A TOTAL OF 3800 DOLLARS BECAUSE THE CV JOINT WENT OUT WITHOUT ANY WARNINGS SIGNS.
Incident Jan 24, 2018
Service brakesFiled Jan 31, 2019
FACTORY INSTALLED TRAILER BREAKS DO NOT WORK, I TOW A 10,000# TRAILER THAT I CANT TOW WITHOUT TRAILER BREAKS. CALLED DODGE @1-866-726-4636, THAY KNOW OF THE PROBLEM BUT CANT FIX IT. THIS WILL EVENTULY LEAD TO AN ACCIDENT.I WAS ON THE C.A. 101 NORTH AND HAD NO TRAILER BREAKS THIS IS DANGEROUS
Incident Apr 20, 2018
Electrical system, vehicle speed control, engineFiled Jan 28, 2019
R03 (REPLACES L25) WIRELESS IGNITION NODE (WIN) MODULE WIN MODULE FAILURE. WHEN DRIVING THE VEHICLE IN MOTION, THE ENGINE AND POWER SHUTS OFF TO THE VEHICLE, CAUSING LOSS OF POWER STEERING AND BRAKING POWER. THIS HAPPENED TO ME WHILE DRIVING ON THE FREEWAY. THIS HAS BEEN RECALLED DUE TO THE SAME SITUATION ON MULTIPLE OTHER DODGE/CHRYSLER VEHICLES THAT HAVE THE SAME WIN MODULE PART/PART# AS MY 2012 RAM. 'THE WIRELESS IGNITION NODE (WIN) MODULE ON THESE VEHICLES MAY HAVE UNINTENTIONAL MOVEMENT OF THE FREQUENCY OPERATED BUTTON IGNITION KEY, OR FOBIK, FROM THE 'ON' TO THE 'ACCESSORY' POSITION WHILE DRIVING. THIS COULD CAUSE UNINTENDED ENGINE SHUT OFF AND INCREASE THE RISK OF A CRASH.' HTTPS://STATIC.NHTSA.GOV/ODI/RCL/2016/RCMN-16V240-9929.PDF
Incident Dec 18, 2018
Electrical systemFiled Dec 29, 2018
WIN MODULE. THE WIN MODULE IN MY TRUCK IS FAILING. THIS CAUSES INTERMITTENT NO START AND ALSO THE ENGINE WILL SUDDENLY STOP RUNNING WHILE IN MOTION. THIS USUALLY HAPPENS WITH A BUMP IN THE ROAD AND HAS HAPPENED WHILE PULLING OUT OF A DRIVEWAY INTO TRAFFIC. THERE ARE MANY COMPLAINTS ON THE WEB FOR THIS ISSUE.
Incident Oct 1, 2018
EngineFiled Dec 17, 2018
TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED NORMALLY. THE CONTACT STATED THAT THE FAILURE OCCURRED ON A DAILY BASIS FOR APPROXIMATELY ONE MONTH. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. *DT*JB
Incident Dec 9, 2018
EngineFiled Dec 14, 2018
TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING APPROXIMATELY 25 MPH, A RATTLING NOISE WAS HEARD FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AND TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED AND REPLACED THE WATER PUMP. THE DEALER WAS NOT CALLED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE FAILURE MILEAGE WAS 67,197.
Incident Jul 6, 2018
Electrical systemFiled Nov 14, 2018
TL* THE CONTACT OWNS A 2012 RAM 2500. WHILE DRIVING 50 MPH, THE VEHICLE STALLED AND FAILED TO RESTART. THE CONTACT HAD TO MOVE THE KEY SLOWLY IN ORDER FOR THE VEHICLE TO START. THE VEHICLE WAS TAKEN TO GRIEGER'S MOTOR SALES CHRYSLER DODGE JEEP RAM (1756 W US HWY 30, VALPARAISO, IN 46385, 219-462-4117) WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 61,000. THE VIN WAS UNKNOWN. *DT *JB
Incident May 1, 2017
Electrical systemFiled Oct 11, 2018
IGNITION SWITCH-WHILE DRIVING DOWN THE ROAD WITH MY WIFE AND SMALL CHILDREN, MY TRUCK SHUT OFF ON ITS OWN. I TRIED TO RESTART THE ENGINE AND IT STARTED, BUT SHUT BACK OFF. I NOTICED THAT THE IGNITION SWITCH WAS FEELING LOOSE. THIS HAS HAPPENED 5 OR 6 TIMES IN THE LAST TWO DAYS. I GOT ONLINE AND FOUND OUT THAT I AM NOT THE ONLY ONE THAT HAS HAD THIS PROBLEM. WHAT HAPPENS IF I AM DRIVING DOWN THE ROAD AND MY TRUCK SHUTS OFF ON ITS OWN AND I AM IN AN INTERSECTION? I HAVE BEEN A FIREFIGHTER FOR 10 YEARS NOW, I DON'T WANT TO SEE ANY MORE UNNECESSARY MVA'S HAPPEN DUE TO FAULTY PARTS. THIS PROBLEM NEEDS TO BE CORRECTED ASAP!!!
Incident Oct 10, 2018
NHTSA crash ratings
2012 Ram 2500 Mega PU/EC 4WD
- Overall
- Not Rated
- Front crash
- Not Rated
- Side crash
- Not Rated
- Rollover
- 3 out of 5 stars
2012 Ram 2500 Crew PU/CC 4WD
- Overall
- 3 out of 5 stars
- Front crash
- 2 out of 5 stars
- Side crash
- 5 out of 5 stars
- Rollover
- 3 out of 5 stars
2012 Ram 2500 Regular PU/RC 4WD
- Overall
- Not Rated
- Front crash
- Not Rated
- Side crash
- Not Rated
- Rollover
- 3 out of 5 stars
2012 Ram 2500 Mega PU/EC 2WD
- Overall
- Not Rated
- Front crash
- Not Rated
- Side crash
- Not Rated
- Rollover
- 4 out of 5 stars
2012 Ram 2500 Crew PU/CC 2WD
- Overall
- 3 out of 5 stars
- Front crash
- 2 out of 5 stars
- Side crash
- 5 out of 5 stars
- Rollover
- 4 out of 5 stars
2012 Ram 2500 Regular PU/RC 2WD
- Overall
- Not Rated
- Front crash
- Not Rated
- Side crash
- Not Rated
- Rollover
- 4 out of 5 stars
Decode a 2012 Ram 2500 VIN
Get the exact trim, engine, transmission, plant and safety equipment for one specific car.