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2018 Ram Promaster City

Recalls, consumer complaints and crash ratings from NHTSA

Recalls2

  • SteeringRack and pinionMar 6, 2018, Campaign 18V149000

    Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The gears within the hydraulic rack and pinion steering system may have a casting defect that can cause a crack and a loss of hydraulic steering fluid.

    Risk

    A hydraulic steering fluid leak may require additional sudden steering effort, increasing the risk of a crash.

    Remedy

    Chrysler will notify owners, and dealers will inspect the steering gear housing, replacing any affected rack-and-pinion assembly, free of charge. The recall began March 13, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U23.

  • EquipmentOther, labelsFeb 22, 2018, Campaign 18V129000

    Chrysler (FCA US LLC) is recalling certain 2018 RAM ProMaster City vehicles. The Tire Placards on these vehicles may indicate the incorrect total number of occupants allowed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

    Risk

    If the tire placard indicates an incorrect seating capacity, the operator may overload the vehicle, which can cause tire failure, increasing the risk of a crash.

    Remedy

    Chrysler will notify owners, and dealers will install a corrected tire placard, free of charge. The recall began March 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U17.

All recalls issued for this model year. To see whether any are still unrepaired on a specific vehicle, check its VIN at NHTSA.

Recent complaints1 total

  • EngineFiled Mar 8, 2025

    My vehicle has shut off on several occasions while driving. No oil or engine light appeared on, but my oil was very low. No ill or negative indicators came up whatsoever. The vehicle stopped in places which I was not able to stay or park at. Some people were honking because my vehicle was blocking traffic. I believe the first time I encountered the problem was around 106,000miles. The problem has continued up to now at 120,00miles. Dealerships and myself have added oil but the problem continues with no indicators communicating an issue, though there clearly is one.

    Incident Mar 8, 2025

NHTSA crash ratings

2018 Ram Promaster City VAN 2WD

Overall
Not Rated
Front crash
Not Rated
Side crash
Not Rated
Rollover
Not Rated

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