2020 Ram Promaster City
Recalls, consumer complaints and crash ratings from NHTSA
Recalls2
Exterior lightingTurn signalSep 21, 2021, Campaign 21V728000
Chrysler (FCA US, LLC) is recalling certain 2019-2021 Ram ProMaster City vehicles. If one or both turn signal lights fail, the flashing rate may not change to warn the driver of the failure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk
The driver may be unaware that the turn signals are not signaling their intentions to other drivers, which can increase the risk of a crash.
Remedy
Dealers will update the Body Controller Module (BCM) software, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y71.
Service brakes, hydraulicAntilock/traction control/electronic limited slip, control unit/moduleMar 9, 2021, Campaign 21V147000
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Ram ProMaster City vehicles. The Anti-Lock Brake System (ABS) module may have internal damage, which could result in a loss of braking performance or autonomous braking functions.
Risk
The loss of braking performance or autonomous braking functions can increase the risk of a vehicle crash without prior warning.
Remedy
FCA US, LLC will notify owners, and dealers will replace the ABS module, free of charge. The recall began on March 30, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403.
All recalls issued for this model year. To see whether any are still unrepaired on a specific vehicle, check its VIN at NHTSA.
Recent complaints1 total
StructureFiled Jun 15, 2022
The contact owns a 2020 Ram Promaster City. The contact stated that after experiencing a flat tire, it was discovered that the spare tire could not be removed or released from the spare tire mounting section of the vehicle. The vehicle was taken to the local dealer who cut the tire storage section of the vehicle in order to remove the spare tire. The cause of the failure was not determined. The manufacturer was not yet notified. The failure mileage was 10,000.
Incident Jun 1, 2022
NHTSA crash ratings
2020 Ram ProMaster City VAN FWD
- Overall
- Not Rated
- Front crash
- Not Rated
- Side crash
- Not Rated
- Rollover
- Not Rated
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