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2014 Subaru Outback

Safety ratings, recalls, and consumer complaints from NHTSA

NHTSA Safety Ratings

2014 Subaru Outback SUV AWD

Overall
★★★★★
Front Crash
★★★★★
Side Crash
★★★★★
Rollover
★★★★☆

Recalls(10)

PARKING BRAKE

Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Subaru Legacy and Outback vehicles equipped with a manual transmission. The electronic parking brake (EPB) may not engage as intended, allowing the vehicle to rollaway if the transmission is not in the proper gear when parked.

Campaign: 18V626000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Legacy and Outback vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Campaign: 19V009000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Subaru of America, Inc. (Subaru) is recalling certain 2010-2014 Tribeca, WRX, Outback, and Legacy vehicles, 2010-2011 Impreza vehicles and 2010-2013 Forester vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Campaign: 19V008000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Subaru of America, Inc. (Subaru) is recalling certain 2010-2013 Forester, 2010-2014 Tribeca, WRX, Outback, Legacy, and 2010-2011 Impreza vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Campaign: 19V007000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (STI included), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Campaign: 20V001000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Campaign: 20V002000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester, 2003-2006 Baja, 2004-2011 Impreza, 2004-2014 WRX (including STI), 2003-2014 Legacy and Outback, and 2005-2006 Saab 9-2X vehicles originally sold, or ever registered, in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

Campaign: 20V003000

ELECTRICAL SYSTEM:IGNITION:SWITCH

Subaru of America, Inc. (Subaru) is recalling certain 2009-2013 Forester vehicles, 2008-2011 Impreza vehicles, 2008-2014 WRX vehicles, 2005-2014 Legacy vehicles, 2005-2014 Outback vehicles and 2006-2008 Tribeca vehicles equipped with a mechanical key ignition switch installed as a replacement part. The ball spring inside the switch may break, reducing the strength of the ignition switch. If this occurs, the weight on the key ring and certain road conditions could cause the ignition switch to move out of the run position to the accessory position, turning off the engine.

Campaign: 19V297000

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR

Subaru of America, Inc. (Subaru) is recalling certain model year 2010-2014 Legacy vehicles manufactured November 26, 2008, to June 7, 2013, and 2010-2014 Outback vehicles manufactured January 9, 2009 to June 7, 2013. Due to contamination, components within the windshield wiper motor bottom cover may interfere with each other. If an obstruction, such as a buildup of snow or ice prevents the wiper arms from being able to stop in the parked position, the wiper motor may overheat and the bottom cover may melt.

Campaign: 16V694000

POWER TRAIN:AUTOMATIC TRANSMISSION

Subaru of America is recalling certain model year 2014 Legacy 3.6R and Outback 3.6R and 2013 Tribeca vehicles manufactured June 12, 2013, through June 28, 2013 and equipped with 5-speed automatic transmissions. In the affected vehicles, the parking rod may come loose inside the automatic transmission.

Campaign: 13V336000

Consumer Complaints(208 total, showing 10)

ELECTRICAL SYSTEM

Odometer Fraud. The contact purchased a 2014 Subaru Outback. It was discovered that there was a mileage discrepancy after the purchase. The vehicle was a private sale. At the time of purchase, the mileage was 132,000. A Carfax report was not purchased. The contact stated that the mileage on the title from the DMV was 205,690.

UNKNOWN OR OTHER

Failure of front subassembly while driving. Car pulled hard to right while driving. Scary and dangerous. Inspection showed severe rust has eaten thru the metal. Car inoperable. Research shows it is a known problem. Recall required immediately, THANK YOU

SUSPENSION,STRUCTURE,UNKNOWN OR OTHER

1. The under carriage has corroded creating a safety hazard. Senior dealer representative indicated verbally that 2010-2014 models years are the most prone. 2. If the under carriage fails the engine and transmission could fall out of the car potentially creating a serious issue. 3. The dealer brought the issue to my attention after performing an inspection of the car. 4. I was unaware of the issue until the dealer brought the issue to my attention. 2014 Subaru Outback.  The car has been taken care of in a manner that exceeds the manual recommendations including always flushing the underside of the chassis during washes; especially the winter season. The car was taken to a dealer to have the intake manifold gasket looked at. The dealer took the opportunity to raise the car in the air, conduct an inspection and reported that the front carriage assembly is rusting away and considered dangerous. The Service Manager indicated that the model years 2010 to 2014 exhibit a high-degree of corrosion to the supportive member which holds the engine and transmission in place and if it fails could cause an extremely dangerous situation.  What if any information has NHTSA compiled regarding these issues and Subaru's use of an under-designed, defectively manufactured part that could potentially cause a serious accident if the support structure collapsed?  And if the NHTSA has conducted any research into this issue is there any option for a consumer to recoup or require Subaru to cover the cost of replacement which according to two Subaru Dealers is approximately $4,200. Below is a recap of the repair costs including parts and labor: CRADLE FRM CP OBK 2-3 Day QT 1 $842.66 20202AJ04B ARM ASSY F RH In Stock QT 1$173.41 901000346 BOLT FLG 14X128 In Stock QT 2 $8.18 / $16.36 20420XA000 LINK AY F STABILIZER In Stock QT 2 $72.85 / $145.70 20202AJ05B ARM ASSY F LH In Stock QT 1 $173.41 901000060 BOLT FLANGE In Stock QT 2 $2.88 / $5.76 The labor is calculated at 13.5 Hours @ $189.00

ELECTRICAL SYSTEM

My Subaru has some kind of electrical issues I was driving and car stopped would start again I had to towed to Arts repair shop they said was starter put new starter in 400 dollars later says it wasn't starter some kind of electrical and they dont do that electrical service they recommend Carlins automotive geico would not tow again I pd out of pocket they had it 2 days said could not figure it out put electrical meters on find nothing so decided to look at fuses again replaced #13 fuse said it started and thought was fixed (carry 15A fuses with me) Picked up that day drove it stopped and drove got it home next morning taking older client and standed again, im [XXX] I take of seniors that dont have family i see no recalls kept reading said updated 2024 an 2025 electrical issue with engine everyone stumped could this be the recall on it or issue (you look look im not only out of a car clients are left without me no fuses work now. The service center said could be this or that I can't go on guesses Im on limited income when you turn it on it tries to start stops try restart nothing no sound all lights on dash come it but no nothing to try and start subaru never given me no problems at all please help I found the electrical issues on your site INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM,FORWARD COLLISION AVOIDANCE

I purchased this vehicle in May 2024 within 2 months of purchase the eyesight function malfunctioned. I took it back to the dealership where I purchased it and they attempted to diagnose it at cost of parts and I ended up paying a few hundred dollars for that repair. That didn’t work and they offered to attempt something else but this was just guessing. Then a few months down the line I receive a post card in the mail for a ‘warranty extension’ on the exact issue I am having. I take it to the Subaru dealership once and they had me return a second time saying they couldn’t diagnose it at that time because the lights that appear on and off weren’t appearing for them. Returning a second time they said they were able to diagnose the issue but the warranty only covers 75%. The remaining 25% that’s left to me comes to $1098.34. The issue I have with this is being it is a safety concern. The features eyesight provides are to be additional safety features. The biggest one being the cruise control that has gone out on me while using it. Going high velocity down the freeway using it and it shuts off completely, luckily I it hasn’t caused an accident and there hasn’t been anyone behind me when it happens and no one to close in front of me but this has happened on multiple occasions to myself, my boyfriend and most recently a friend when we went out of town when I didnt think to inform her of it. We no longer use the cruise control being it is scary and a risk to our safety. I have escalated to Subaru of America who says that it is a warranty extension to care for their customers but the representative I spoke with denied it being a known issue. He says the warranty expired in 2016 for my vehicle but Subaru extended it as to care for the customers. With that in mind I do not think I’m the only one with this issue and concern or else why would they put this extension out if they’re no just trying to be compensated and avoid a recall for the issue.

STEERING,SUSPENSION,ENGINE AND ENGINE COOLING

The contact owns a 2014 Subaru Outback. The contact stated while driving 50 MPH or above, the front end and the steering wheel were shaking abnormally. While driving at various speeds, there was a metallic grinding sound coming from the passenger side of the vehicle. The contact stated that while depressing the brake pedal, the brake pedal went to the floorboard and the braking distance became extended. The contact stated that the brakes were squeaking while the brake pedal was depressed. The contact stated that the brakes, check engine, power steering, and engine overheating warning lights were illuminated. The vehicle was taken to the dealer seven times; however, the dealer was unable to determine the cause of the failures. The contact stated that the dealer replaced the passenger’s side rear wheel bearing. The manufacturer was not made aware of the failure. The failure mileage was 201,206.

ELECTRICAL SYSTEM

For several years, the nav/camera/radio screen goes black. Only turns back on when car is turned off and restarted, then does it again. It is available for inspection upon request. I almost ran into pedestrian at grocery store without backup camera and have had many more incidents like this. Dealership I visited won't look at it unless I pay. Independent Subaru service provider saw this and said to contact you to help with "service campaign" as other clients of his have mentioned same complaint. No warnings/messages prior to failure or patterns for when it happens. Just happens at random times while driving.

UNKNOWN OR OTHER,STRUCTURE

I was in a store parking lot, putting purchases into the trunk of my 2014 Subaru Outback. The rear gate had been opened for about five minutes. As I was leaning into the trunk, as I'd just done 2 or 3 times, with no warning I suffered, a sudden forceful blunt impact on the back of my head. I was so startled, I didn't know for a second what had happened, then realized, I couldn't move, as the rear gate was on top of me. I lifted it up off my head. It was quite heavy as there was no help from the hydraulic arms. I stepped back, while holding the gate/door, and let it go. It rapidly slammed shut. I tried to open it again, and realized the hydraulic arms were not activating to lift it. Each time it is opened, it only stays open for as long as I hold it and then slams closed. It is clear how I or my family could have been seriously injured or killed. If I had looked up to close the gate in the second preceding the failure, the gate would have come down on my face. I or a family member could have had hands or arms crushed when the gate crashed down, and would have been trapped under the gate until help came. I have not used the trunk since the incident as am trying to get Subaru to repair it this week. The problem remains, exactly the same and can be replicated by anyone. There were no warning messages that this was coming and no previous signs that the hydraulic system was going to imminently malfunction and fail. I have seen other reports by Subaru Outback owners that they have had similar failures with their gates and one was almost identical to my situation.

UNKNOWN OR OTHER

Water was coming out of my eyesight camera on the drivers side after a rain

POWER TRAIN

I am just the mechanic and this is my customer's vehicle, but whilst doing some regular maintenance on the vehicle and also replacing part number 383485200 which Subaru calls "HOLDER, AXLE BRG" due to a crack which ran thru one of the 5 fastener holes. Upon normal cleaning of the threads in the rear differential casting where the "holder, axle brg" is bolted up to the left output shaft side I noticed a massive cavity in the casting which was drilled into and tapped for a bolt. This cavity is so large it presents a huge risk of catastrophic rear differential failure resulting in potential loss of control and increasing the risk of a crash. When I called the dealership to obtain the answers to the questions I know my customer is going to ask me, they shrugged it off as no big deal and couldn't even get me a price on a new rear diff housing or complete assembly. Using my brake rotor thickness calipers I was able to measure what I believe is the closest part of the cavity to the hole where the "holder, axle brg" is fastened in place. This "holder, axle brg" is the output shaft seal housing, plus, the outer race for the differential carrier is pressed into this component. Making it quite a critical component of the delicate innerworkings of a differential. Just a few ten-thousandths out of tolerance and the ring and pinion gears will destroy one another, the cavity in the casting right in a bolt hole creates potential for the differential carrier to not receive the proper bearing preload greatly reducing the life of the bearings, and in the worst case, the cavity could cause the rear differential to crack under heavy load which could cause a catastrophic failure, locking up the rear differential causing the vehicle to skid uncontrollably.

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