2020 Tesla Model S (All Variants)

2020 Tesla Model S (All Variants) 5 HB AWD

Overall

Not Rated

Front Crash

Not Rated

Side Crash

Not Rated

Rollover

★★★★★

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Campaign: 22V037000

LATCHES/LOCKS/LINKAGES:HOOD:LATCH

Tesla, Inc. (Tesla) is recalling certain 2014-2021 Model S vehicles. The front trunk latch assembly may be misaligned, preventing the secondary hood latch from engaging. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 113, "Hood Latch System."

Campaign: 21V00B000

FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: CAMERA

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Campaign: 21V846000

ELECTRICAL SYSTEM:SOFTWARE

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model S, Model X, Model Y, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Campaign: 22V063000

ELECTRICAL SYSTEM:SOFTWARE

Tesla, Inc. (Tesla) is recalling certain 2020-2022 Model Y, Model X, Model S, and 2017-2022 Model 3 vehicles. The Boombox function allows sounds to be played through an external speaker while the vehicle is in motion, which may obscure the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Campaign: 22V235000

STEERING:ELECTRIC POWER ASSIST SYSTEM

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

Campaign: 22V818000

STEERING:AUTOMATED/ADAPTIVE STEERING

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

Campaign: 23V085000

ELECTRICAL SYSTEM:ADAS:AUTONOMOUS/SELF DRIVING:SOFTWARE

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

Campaign: 23V838000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Campaign: 24V051000

FORWARD COLLISION AVOIDANCE: WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Tesla, Inc. (Tesla) is recalling certain 2013, 2018-2021 Model S, 2020-2021 Model X, 2018-2022 Model 3, and 2020-2022 Model Y vehicles. A factory reset muted the Pedestrian Warning System (PWS) sounds. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Campaign: 24V153000

SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Campaign: 24V376000

SUSPENSION,ELECTRICAL SYSTEM,SEAT BELTS

The vehicle has been taken to Tesla multiple times due to ongoing controllability and safety concerns. The Autopilot system will occasionally brake unexpectedly at green lights or when another vehicle is passing on the right side. The vehicle has also experienced repeated drivetrain issues, including the half shafts failing at least four times within a short period. During acceleration, the vehicle can be difficult to control at times, and the wheels exhibit noticeable vibration. Despite replacing two full sets of tires within two years and completing multiple balancing and service attempts, the issue has not been resolved. These ongoing problems have contributed to premature tire wear and reduced stability, particularly in wet or rainy driving conditions. The vehicle has been serviced by Tesla at least 10 times, and each visit has resulted in replacement of half shafts or other drivetrain components. At one point, Tesla indicated that the drive module was “off center,” though no clear explanation was provided. These issues have been present since the vehicle was purchased in May 2024. In several instances, the vehicle was returned after service without the problem being resolved, requiring additional return visits. More recently, Tesla has suggested the issue may be related to tires and wheels. However, this contradicts earlier assurances that those components were not the root cause. All tires and two wheels have already been replaced, yet the same issues continue to occur. Months go by without any resolution and then when the tires go bad again, they tried to sell me on that when that never resolved the issue. They tried to force me to buy new tires and wheels for $8000 claiming that to be the issue. The main has fell twice in the last year and was replaced with a battery that was not of light kind. When the battery failed at a Tesla supercharger, the door would not open momentarily. I will estimate the date of the last service. Cannot open due to open ticket

STRUCTURE

The rear doors have emergency release cables in case the power is cut during a collision. These cables are hidden, not glowing, and have a small square pull on the end that is difficult to find and pull. I had great difficulty in testing the function to ensure the emergency cable pulls worked. They need to have a glowing T-handle on the end to facilitate location and movement, and the emergency cable location should be marked and visible in the car, just like the emergency hood and truck release are.

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

Rear emergency release cable does not open the trunk. The latch mechanism failed with a trunk full of groceries, I pushed down the rear setts to access the trunk compartment and crawled back and popped open the emergency release cable and it did not function. I have a service for the car scheduled for Dec 2nd to repair/replace the latch mechanism.

WHEELS

Wheels: From the original purchase of the vehicle, I had a small air leak from the right rear tire. I addressed this with Tesla and they said nothing was wrong. I lived with it adding pressure from time to time. When it was time to replace the tires because the originals were only good for 20,000 miles at most. Upon replacing the tires, it was discovered that the right rear rim was cracked which explained why it was leaking all this time. Not long after the tire replacement, I experienced another leak on the right front. I brought it back in to check for a leak in the tire and again discovered it was cracked also, but had 2 cracks in this one . I discussed this with the tire shop and he stated he sees this very often with the Model S. He seems to believe the car is too heavy for the particular turbine wheels selected for the car. These wheels are a factory purchase upgrade. I called Tesla to address my concerns for feedback. They denied ever hearing of this issue as common. I did the research and lo and behold this defect is very common and people are very unhappy regarding this issue and the fact Tesla is blatantly being dishonest about it. For the foundation and a major component that binds a vehicle to the road should be taken seriously. In my opinion, a vehicle that has the potential for the wheels to crack and maybe just come apart is critical. And that depends on the actual speed of travel. This could be very bad.

UNKNOWN OR OTHER,LANE DEPARTURE,BACK OVER PREVENTION

On 09/18 , I was using the Smart Summon feature of my Tesla Model S in the parking lot of Costco, Greenwood (Indianapolis, IN). The intent was to have the vehicle autonomously navigate from its parked spot toward my location, as designed and advertised by Tesla. During the Summon operation: 1.The vehicle failed to correctly detect and avoid a fixed obstacle (the cart return stand where shopping carts are housed). 2.Instead of stopping or rerouting safely, the car collided with the structure, causing visible damage to the front of the vehicle. 3.While there was no damage to public property or injury to people, the incident demonstrated a serious safety risk, since pedestrians or nearby vehicles could have been struck had they been present. 4.The Smart Summon system did not provide sufficient warning or correction during this event, despite being marketed as capable of safely maneuvering in such environments. This failure shows that the Smart Summon feature did not perform as intended and behaved in an unsafe manner in a real-world public parking environment.

LATCHES/LOCKS/LINKAGES

The contact owns a 2020 Tesla Model S. The contact stated that while the vehicle was parked, the driver’s side door failed to open from the inside as intended. The vehicle was restarted, but the failure persisted. The contact rolled down the driver’s side window and attempted to unlock the door from the outside; however, the failure persisted. The contact was trapped inside the vehicle. The contact climbed over to the passenger’s seat and exited the passenger’s side door without issue. The vehicle was taken to a dealer where it was determined that the door handle had an electrical issue, and an undisclosed part needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

POWER TRAIN

The contact owns a 2020 Tesla Model S. The contact stated while driving at various speeds, the vehicle started to vibrate in the shutter shaft unit. There were no warning lights illuminated. The vehicle was taken to the dealer and was diagnosed with front CV axle failure. The vehicle was repaired; however, the failure persisted. On a separate occasion, the vehicle started to shudder, and the vehicle was taken back to the dealer. The vehicle was repaired for the most recent failure however, the contact stated the vehicle had been repaired three times, for the CV axle failure. The manufacturer was made aware of the failure. The failure mileage was approximately 32,807.

UNKNOWN OR OTHER,FORWARD COLLISION AVOIDANCE

Vehicle was tested for concern about self driving after test drive with tech told ok 3 days later Summoned car and immediately turned into adjacent vehicle all captured on video in 1-2 seconds. No issues with summons for over 4 years $2200 damage to adjacent vehicle but Tesla no damage left front wheel caused damage on start.

LATCHES/LOCKS/LINKAGES

The contact owns a 2020 Tesla Model S. The contact stated that while driving on the highway at 35 MPH, the front hood latch unexpectedly opened, causing the hood to rise up. No warning lights were illuminated. The contact immediately stopped and parked on the side of the road, and the contact closed the trunk and continued driving. The local dealer was contacted; however, the vehicle was not diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 75,000.

WHEELS

I have only about 40,000 miles on the car. But I've had to change the tires twice because the tires wear out quickly, lose air, or go flat. With my second set of tires, I am now told that the tires are so worn that I may need another set of tires. I was told by the last tire shop that the car is too heavy for the tires and that it needs some type of special tires. None of this was disclosed when I purchased the vehicle. I've noticed on the Internet that many people complain of this same problem. I also had the tire pressure stem go out on one of the tires and had to get Tesla to send a replacement, for which I was charged.