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2023 Toyota Corolla Cross Hybrid

Safety ratings, recalls, and consumer complaints from NHTSA

NHTSA Safety Ratings

2023 Toyota COROLLA CROSS HYBRID SUV AWD

Overall
Not Rated
Front Crash
★★★★☆
Side Crash
★★★★★
Rollover
Not Rated

Recalls(5)

STEERING:COLUMN

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Campaign: 23V480000

EQUIPMENT:OTHER:LABELS

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Campaign: 24V548000

SERVICE BRAKES, ELECTRIC:SOFTWARE/PROGRAMMING

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.

Campaign: 24V708000

STEERING:COLUMN

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Campaign: 25V040000

BACK OVER PREVENTION:WARNINGS:EXTERNAL/PEDESTRIAN ALERT

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2025 Corolla Cross Hybrid vehicles. The vehicles may fail to make sufficient pedestrian warning sounds when in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 141, "Minimum Sound Requirements for Hybrid and Electric Vehicles."

Campaign: 26V203000

Consumer Complaints(2 total, showing 2)

SERVICE BRAKES,FORWARD COLLISION AVOIDANCE

Exiting freeway and decelerating from 65mph speed to come to a stop, the exit veers the to left and slightly uphill. At around the speed of 35 mph the car brake began to actually give resistance and I could feel it actually start applying pressure back onto my foot as if deliberately trying to accelerate. Was unable to get brake to go push down even with applying more force than usual. Very high risk situation with stationary cars and an intersection nearing. Picked up my foot a slammed my brake as hard as possible. The break did finally push through with great force, however mechanical noises from the engine also occurred while breaking hard (honestly thought my transmission was falling out based on the noise) . I almost collided with the car in front of me due to my delayed stop and was at risk of being rear ended due to having a car also immediately behind me that did not appear to anticipate my abrupt stop. I was so shaken by the incident I called my partner immediately because I felt the vehicle was unsafe to drive. I have called the dealership and reported the incident. They asked to bring my car in for evaluation and let me know there is a recall they will assess for. There first available appointment is in 3 days and they are unwilling to provide a loaner car, which is terrifying considering how dangerous the situation is. They didn’t care about this concern

VISIBILITY

The contact owns a 2023 Toyota Corolla Cross Hybrid. The contact stated that while driving at an undisclosed speed, she heard a loud shattering sound in the interior of the vehicle, prompting her to pull over to the shoulder of the roadway. After a visual inspection, the contact observed that the sunroof glass had shattered on the roof of the vehicle. The vehicle was taken to the dealer, who was unable to diagnose the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 2,500.

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