2013 Toyota Highlander Hv
Safety ratings, recalls, and consumer complaints from NHTSA
NHTSA Safety Ratings
2013 Toyota Highlander HV SUV AWD
- Overall
- ★★★★☆
- Front Crash
- ★★★★☆
- Side Crash
- ★★★★★
- Rollover
- ★★★★☆
Recalls(3)
SEATS
Toyota is recalling certain model year 2013 Highlander vehicles manufactured March 13, 2013, through August 6, 2013. In the affected vehicles, the second row left hand seat may not lock in place when positioned in the forward front or second adjusting position. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."
Campaign: 14V148000
EQUIPMENT:OTHER:LABELS
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
Campaign: 13V123000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Campaign: 13V014000
Consumer Complaints(206 total, showing 10)
FUEL/PROPULSION SYSTEM
A persistent smell of fuel occurred while in slow moving traffic and after vehicle was parked after use. Upon close inspection, the fuel injector fuel rail end cap exhibited a slow fuel leak. This component caused a recall for year model highlanders for 2014 production year describing the same type of component failure. The component has faulty end cap weldment that fails, causing the same failure mode being observed in my highlander. This is a fire hazard! Fuel rails should not be failing like this. A replacement fuel rail assembly has been order from Salinas Toyota. The original component can be made available for inspection/testing. I will also take a video of the leak and provide file upon request.
UNKNOWN OR OTHER
I own a Toyota and have always been a strong supporter of the brand — I truly believe Toyota’s reliability and build quality are unmatched. That’s why I was shocked and disappointed to discover that the paint on the roof of my car, especially near the sunroof, had started peeling. I left for a two-week trip, and when I returned in June 2025, I noticed that the paint had begun to flake and peel severely. The surface felt brittle and dry, and simply touching the area caused more paint to come off. It was clear that the damage had occurred during sun exposure while I was away. I later learned that Toyota had launched a Customer Support Program related to paint issues on white vehicles, but I was completely unaware that it existed or that it had ended in 2024. Had I known, I would have brought the vehicle in sooner. My car only started showing signs of this defect in mid-2025, well after the program had expired. I’m reporting this because I believe the issue is still ongoing and more widespread than Toyota may realize. As a loyal Toyota owner and enthusiast, this experience has been incredibly frustrating and disappointing.
AIR BAGS
The contact owns a 2013 Toyota Highlander. The contact stated that while driving in negative 10-degree weather at 75 MPH, the driver's and passenger’s side curtain air bags deployed without warning or impact. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 124,000. The VIN was not available.
STRUCTURE
The contact owns a 2013 Toyota Highlander. The contact stated while the vehicle was parked, the contact discovered that the paint on the top of the vehicle was peeling. The contact did research and was made aware of the Customer Support Program: ZKG however, the VIN was not included. No warning light was illuminated. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 99,000.
SERVICE BRAKES
Multiple ABS related(ABS, TRACTION, BRAKES) warning lights/messages making driving my Highlander dangerous to me and others. Warning lights appeared 9/30/2024. No symptoms or warning lights appeared prior. Vehicle was then inspected by Toyota of Plano. Code 1391indicating an internal leak in the ABS. Confirmed by service dept of Toyota of Plano, Tx indicating the need for replacement of ABS Module Assembly. This as an acknowledged Toyota problem that was with a Service Bulletin that expired last year. Plano Toyota advised me to ask Toyota Brand Engagement for help but they declined. Toyota Brand Engagement declined to extend the prior Bulletin or assist in any way.. The Toyota case file is under my name and #241008000770. Any assistance from NHTSA would be appreciated.
STEERING
Steering column cracks, no help from Dealer. Many complaints on internet. Remedy requires expensive new steering column. Defective spindle type bearing defective. The noise is ongoing. It feels like its going to break. Very scary...ongoing doesn't stop. Dealer says wont break just replace if you want to... Toyota Service bulletin #T-SB-0034-13 details steering column replacement fix issued on this. I have it. Dealer denies simple joint grease kit maintenance option.
ENGINE,FUEL/PROPULSION SYSTEM
I purchased the car in 2020 with 73K miles on it. It has sporadically had incidents of unintended acceleration. I happens when I slow for a stop sign, red light, or crosswalk. My foot is on the brake when this occurs, the engine then goes into high gear and no amount of pressure on the brake will stop it. I put the car in park and turn the key off. There are no warning lights. It has happened more frequently in 2024. On [XXX], I tried to come to a stop at a crosswalk in Plymouth MA. The UA occurred, putting the folks in the crosswalk and myself in danger. The next day I contacted the dealer and Toyota. The upshot - they said the car is fine, it must be my mats or shoes or something that is not their fault. I've been driving Toyotas for 40 years, I've never had a mat or shoe problem. There is something faulty with the acceleration/braking system. The last occurrence was [XXX] in Plympton MA. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
ENGINE
The issue started when the car was over 84,000 miles. The engine burns excessive oil. I have to add oil every 2200 miles. When I press on the gas pedal to rev the car, oil come out of the tail pipe. When I went to the dealer that they are aware of the issue but they did not make any recommendations. Online several owner of this model have changed the engine or replaced pistons. I have never gotten the check light on even when no oil is on the dip stick. I have to check the oil every time I fill up my gas tank as a precaution. My concern is that I could be stranded or the car overheat and cause a fire.
ENGINE
Engine is burning/consuming oil excessively; no leaks or any other unusual symptoms found. I was on an interstate highway and all of a sudden engine sound changed and excessive knocking started. No OIL LOW LEVEL or CHECK ENGINE light turned on. Yes the problem is persistent now and was verified by an independent (ASE Certified) service provider. No waning lamps or messages displayed.
ENGINE
I am known by Toyota experts and my local mechanics as someone who takes excellent care of my vehicle, but unfortunately I am completely blown away when I was driving my car and suddenly it stopped and couldn’t start, after I tolled it to my mechanic, he told me the engine seized and it needs replacement. The cost is about $4000. I don’t have that kind of money and it has been seating in my driveway. I don’t understand how a very well maintained engine will just give out without any warning signs.
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