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2019 Toyota Highlander

Safety ratings, recalls, and consumer complaints from NHTSA

NHTSA Safety Ratings

2019 Toyota Highlander SUV FWD

Overall
★★★★★
Front Crash
★★★★☆
Side Crash
★★★★★
Rollover
★★★★☆

2019 Toyota Highlander SUV AWD

Overall
★★★★★
Front Crash
★★★★☆
Side Crash
★★★★★
Rollover
★★★★☆

Recalls(3)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Campaign: 20V682000

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

Campaign: 20V012000

EQUIPMENT:OTHER:LABELS

Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

Campaign: 19V244000

Consumer Complaints(480 total, showing 10)

POWER TRAIN,ELECTRICAL SYSTEM

My 2019 Highlander was driving totally normal, when all of a sudden the transmission started slipping and then would no longer accelerate. I was on a windy back road in Alaska with no service, so after letting it sit for a bit I tried to drive it again. It then drove maybe 1/2 more miles before slipping completely and no longer accelerating. No check engine lights came up. I got it towed to my house where a mechanic took a quick scan and said there was a number of transmission codes popping up.

UNKNOWN OR OTHER

About two weeks ago I was driving and the car made a whinny noise and felt like it was shaking and slipping out of no where so I stop in a complex to check it out when I went to reverse the car wouldn’t move forward or backwards I had to turn off and on only to have the car not go pass 20 miles havnt been able to drive it since I got two different check where they say it’s the transmission that the UA80E has that same issue but since there no recall Toyota says it’s not their problem

POWER TRAIN

UA80 Transmission failure. Was driving on highway when the transmission failed and lost power to the vehicle. Car was taken to Sunshine Toyota (Batte Creek MI) in 2022 and the transmission was recommended to be replaced due to a defect at 67,000 miles. The car was then sold off, and I acquired it through another dealer.

SERVICE BRAKES

The contact owns a 2019 Toyota Highlander. The contact stated that while attempting to depress the brake pedal, the brakes failed to operate as intended. The contact stated that after taking the foot off the brake pedal, the brakes started working as intended. The vehicle was drivable. The vehicle was driven to the residence, and the contact researched and became aware that there were several owners who had the same failure. The failure mileage was 69,000.

POWER TRAIN

The transmission (power train) in this vehicle shows symptoms of a known defect in Toyota's UA80 8-speed. Since approximately (Aug 2026/~70k mileage), it has produced shining/grinding noised at increasing speed. these symptoms match failure patterns described in Toyota's own Tech Service Bulletin for transmission, which have led to documented cases of sudden power loss, gear slippage, and complete failure in other owners of this and related models. I have not yet experienced complete loss of propulsion, but given the documented failure patterns, there is a foreseeable risk this could occur without warning while driving, including traffic or while merging, creating a safety hazard. I took the vehicle to Toyota of Manchester, NH dealership on [XXX] and requested repair given the known TSB coverage. Toyota denied repair assistance, citing lack of dealer service records, despite transmission fluid being a lifetime-fill component unrelated to this failure mode. I am filing this proactively due to the documented risk of sudden failure, and because Toyota denied to address a known, symptomatic defect before it progresses and declined to take responsibility for the repairs or repair assistance for this defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

POWER TRAIN

The UA80 8-speed automatic transmission failed at 87,896 miles. Symptoms began as slipping in 1st and 2nd gears and harsh jerking when accelerating from a stop, with the engine revving while the vehicle failed to move. This is a loss of motive power that can occur without warning in traffic. On 8/31/2026 a Toyota dealer diagnosed a failed transaxle requiring complete replacement, with a whine traced to the differential inside the transmission, and quoted $11,126.81. This matches the failure mode in Toyota TSB T-SB-0160-18, which Toyota addressed for some 2017-2018 VINs under Customer Support Program ZJC. My 2019 has the same UA80 unit but falls outside that program. The replacement part is backordered with no ETA per Toyota's own case portal. The vehicle is maintained on schedule and available for inspection. Toyota declined goodwill assistance and refused to provide the denial in writing.

POWER TRAIN

The component that malfunctioned is the vehicle’s automatic transmission. The transmission developed a progressively worsening humming/whining noise during acceleration. The transmission is no longer available for inspection because the vehicle has been taken to an independent transmission repair shop for diagnosis and repair. The problem creates a safety concern because the transmission developed significant internal wear or damage and could potentially worsen or fail while the vehicle is being driven. A transmission failure could result in loss of power or unexpected changes in vehicle operation, increasing the risk of an accident, particularly while accelerating or merging into traffic. The problem was reproduced and confirmed by a Toyota dealership. The dealership diagnosed the noise as coming from the transmission and determined that the transmission requires replacement. The dealership recommended replacing the transmission rather than repairing the specific internal component causing the noise. The vehicle was inspected by the Toyota dealership. It is now at an independent transmission repair shop for repair. No police or insurance inspection was involved. There were no warning lights or warning messages on the dashboard before the problem. The first symptom was an unusual whining noise from the transmission area. The noise later changed into a more noticeable humming sound that increases with acceleration and vehicle speed. The vehicle continued to operate, but the abnormal transmission noise persisted and progressively became more concerning.

POWER TRAIN

My 2019 Toyota Highlander AWD vehicle started making a whining noise around 85,000 miles. This high pitched whining sound occurred while accelerating and became louder and louder with time. I researched the issue and found out that the same issue had occurred on 2018 Highlanders and Toyota issued a Customer Service Bulletin T-SB-0160-18, which addressed the repair and replacement of these UA80 transmissions regardless if the warranty had expired or not. After visiting my local Toyota dealer, they confirmed that the high pitch whine was the final drive noise with the UA80 transmission and the exact same issue as the 2018 Highlander. If left unchecked, my transmission would eventually fail. Since my 2019 Highlander is not part of any recall, and at the moment, not part of the Customer Service Bulletin T-SB-0160-18, I was left to take care of the repair on my own. I contacted Toyota Corporate and requested financial assistance on the the approximate $7,000 charge to replace my transmission. Toyota told me that my car was not under warranty, but they could pay for my 50% of my cost to replace my transmission. I had to pay $3,535 (half of the total cost) to repair my transmission. Since this issue is a manufactured flaw with the assembly of the transmission, I believe the entire repair should be covered 100% by Toyota; therefore, a recall should be issued or the 2019 Highlanders should also be included in the Customer Service Bulletin T-SB-0160-18.

POWER TRAIN

Winning on acceleration,

UNKNOWN OR OTHER

UA8OF transmission went. Vehicle was making whining noise when purchased and was told was normal. Driving the car as normal when traveling through intersection when car would not drive.

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