2021 Toyota Highlander
Safety ratings, recalls, and consumer complaints from NHTSA
NHTSA Safety Ratings
2021 Toyota HIGHLANDER SUV AWD
- Overall
- ★★★★★
- Front Crash
- ★★★★☆
- Side Crash
- ★★★★★
- Rollover
- ★★★★☆
2021 Toyota HIGHLANDER SUV FWD
- Overall
- ★★★★★
- Front Crash
- ★★★★☆
- Side Crash
- ★★★★★
- Rollover
- ★★★★☆
Recalls(4)
STRUCTURE:BODY:BUMPERS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.
Campaign: 23V720000
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Campaign: 23V865000
TIRES
Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Campaign: 24V452000
SEATS:MID/REAR ASSEMBLY:RECLINER
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.
Campaign: 26V128000
Consumer Complaints(512 total, showing 10)
POWER TRAIN
Transmission Failure Yes TSB No Warning Lights
POWER TRAIN
Tech: SCOTT RICHART test drove vehicle performed inspection. Noise hear is coming from transmission internally. condition present is similar to condition described in T-SB-0008-21 for whine noise from transmission. Transmission would need replaced to remedy the noise. Vehicle is out of warranty, DOFU is 04/14/21. Transmission is not in the serial number range described in the TSB. Transmission serial # is A3A21C08858. QUOTED $8574.50 TO REPLACE TRANSMISSION WITH REMANUFACTURED TOYOTA TRANSMISSION.
POWER TRAIN
The contact owns a 2021 Toyota Highlander. The contact stated that while driving 22 MPH, there was an abnormal sound coming from the vehicle. The dealer was contacted by phone and made aware of the failure. The vehicle was taken to the dealer, where it was diagnosed with transmission failure. The contact was informed that the transmission needed to be replaced. The manufacturer was contacted by phone, and a case was filed. The contact was informed that the repair was not covered under recall. The failure mileage was approximately 58,000.
POWER TRAIN
There is an unknown whine coming from the transmission when pressing on the throttle. It loud and high pitched.
POWER TRAIN
Leadcar Toyota LaCrosse WI has diagnosed and reported that the transmission needs to be replaced. Pertains to Service Bulletin T-SB-0008-21 the pinion shaft bearing defect. The major powertrain component is failing prematurely. Cost to repair is over $9,000 as it is out of warranty. We purchased the vehicle at 67,550 miles on 3/29/2025. Since we never owned a Toyota before we thought the whining of the transmission was unique to that vehicle. Once we heard about the service bulletin we took it in to get diagnosed.
POWER TRAIN
transmission has failed. Toyota states: Toyota Technical Service Bulletin T-SB-0008-21 addresses a whining or grinding noise in select 2021 Toyota vehicles equipped with UA80E orUA80F automatic transmissions caused by a defect in the front carrier assembly pinion shafts. Yes it can be available for inspection. This can be repaired with a $12,000 new transmission. * Sudden loss of acceleration: You may press the gas and the vehicle doesn’t accelerate normally. This is particularly dangerous when merging onto a highway, crossing an intersection, or passing. How this toyota highlander is putting safety at risk: * Unexpected shifting or jerking: A failing transmission can slam into gear, hesitate, or shift unpredictably, potentially causing loss of control. * Loss of drive: The transmission may suddenly stop transferring power to the wheels. You could be unable to move forward even though the engine is running. * Getting stuck in a gear: If it goes into a “limp” or failsafe mode, the vehicle may be restricted to a single gear and have very limited acceleration. * Loss of power while already moving: If the transmission disengages unexpectedly, you can lose the ability to accelerate out of a dangerous situation. * Difficulty maintaining speed: On a highway or uphill, a failing transmission may suddenly stop providing adequate power. * Transmission fluid leaks: A significant leak can cause the transmission to lose lubrication and worsen rapidly. Depending on where fluid goes, it can also create other mechanical problems. * Unexpected engine RPM increases: The engine can rev very high without the Highlander gaining speed (“slipping”), which can leave you unexpectedly slow in traffic. * Being stranded in traffic: A complete failure can leave the vehicle immobile, creating a collision hazard if you’re stopped in a travel lane or on a shoulder. unknown if it has been inspected by anyone. There is no warning lights. Then only way you know is by a high whining sound.
POWER TRAIN
Transmission failure at 80,000 miles
POWER TRAIN
The 8 speed automatic transmission (UA80E) in my 2021 Toyota Highlander Limited V6 FWD failed at 75,491 miles. The failure presented as a loud whining noise during acceleration between 30 and 40 mph. A Toyota dealership diagnosed complete transmission failure requiring full replacement of the transaxle assembly at a cost of 8,144.45 (repair order dated August 14, 2026). The dealership service manager confirmed in writing that the failure appears consistent with Toyota TSB T-SB-0008-21, issued February 9, 2021, which documented whine and grind failures of the front carrier assembly pinion shafts in this transmission family. My transmission was built in June 2021, after the serial range covered by that bulletin, and failed the same way, indicating the defect was not confined to the bulletin's production range. This transmission is the subject of multiple pending federal class action lawsuits alleging premature failure. A transmission failure of this type can result in sudden loss of power while driving, which is a safety hazard. The vehicle was purchased new from a Toyota dealership in July 2021, was maintained normally, and was never used under severe service conditions. The problem has been confirmed by the dealer. The vehicle and failed component are available for inspection and the vehicle remains at the dealership.
POWER TRAIN
**Component/System:** Automatic Transmission — 8-speed (UA80E/UA80F), Toyota Highlander **Description of the problem:** My 2021 Toyota Highlander (approximately 116,000 miles) has developed a high-pitched whining noise a while ago, that occurs during acceleration, consistent with the symptom described in Toyota's own Technical Service Bulletin T-SB-0008-21 (issued Feb 9, 2021) for whine/grind noise in the transmission on this model. The vehicle has not yet been formally diagnosed by a dealer or independent shop as of this filing; I am submitting this report proactively given the volume of documented failures in this transmission platform and to add to NHTSA's record before the condition potentially worsens. I am aware, through Toyota's own TSB and multiple pending class-action lawsuits (including Pallaya v. Toyota Motor Sales U.S.A., Case No. 2:25-cv-10613, C.D. Cal., and LeBoutheller v. Toyota, Case No. 4:25-cv-01389, E.D. Tex.), that this transmission (UA80E/UA80F, used in 2017-present Highlander and related Toyota/Lexus models) has a documented pattern of premature failure nationwide, often presenting first as this same whining noise, and in a number of owner-reported cases progressing to sudden power loss, shifting into neutral, or stalling — creating a serious safety risk to occupants and other drivers, particularly at highway speeds.
ELECTRICAL SYSTEM,UNKNOWN OR OTHER
On August 24, 2026, my vehicle was parked, turned off, and locked for more than 6 hours in a parking lot. Without warning, the vehicle experienced a spontaneous thermal event/self combustion. The fire and thermal damage were entirely localized to the dashboard area inside the passenger cabin. The engine compartment, battery area and front mechanical components remained completely unaffected by the fire. The vehicle was off, motor was cold and car was closed and parked for about 6 hours when this incident occurred.
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