2025 Toyota Land Cruiser

2025 Toyota LAND CRUISER SUV 4WD

Overall

★★★★☆

Front Crash

★★★★☆

Side Crash

★★★★★

Rollover

★★★☆☆

TIRES

Front passenger tire, of a 2025 base model Toyota Land Cruiser, blew out on the interstate going 80 mph with only 9,123 miles on the vehicle. Fortunately the driver was able to navigate to the shoulder and bring the vehicle to a stop without causing further damage to the vehicle or surrounding traffic. Dimensions listed on the tire are 265/60R20 112H. Toyota dealership indicates this is not under warranty. Remaining 3 tires and full sized spare are the same model Yokohama Geolander tires.

UNKNOWN OR OTHER

HVAC heating system only works in defrost mode. Does not blow hot air out front vents. Blend actuator door does not transition fully to allow air flow. Dealership unresponsive to issue.

UNKNOWN OR OTHER

I was driving down the road without other vehicles nearby. There was no overpass nearby. I heard a deep, loud noise like a shotgun overhead. I opened my sliding sunroof cover and noticed that the entire window had spontaneously shattered (appeared pebbled throughout). The internal temperature of the car registered 101 degrees Fahrenheit. I kept the sliding panel closed and could hear pieces of the window detach as I drove home as the adhesive did not hold the window together. I contacted Toyota, and they mentioned that there was no recall for this. In looking online, it appears that others have experienced similar due to small defects in the glass that can spontaneously shatter. There was no warning and I have only opened the sunroof twice in almost 18 months of ownership, the last time at least a year ago.

FUEL/PROPULSION SYSTEM

Fuel line connecting to the gas tank was found completely disconnected, causing a strong gasoline odor, significant spilled gasoline and multiple warning lights including hybrid malfunction. There is an orange plastic clip that connects the flexible tube from the tank to the rigid fuel line that runs to the engine and this clip was found detatched. Dealer confirmed that the fuel rail line disconnected. Dealer suspects poor seating of connector retainer clip from factory. Review of various Land Cruiser online forums report multiple similar incidents. Dealer indicated Toyota is aware of and investigating this issue.

UNKNOWN OR OTHER

I own a 2025 Toyota Land Cruiser 250 that I purchased in February 2025. Every time it rains, my car develops a strong musty, mildew-like smell inside the cabin. It usually fades after a few days of dry weather. This has been happening since I first got the car. It’s very annoying thing to happen on a new vehicle.

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

The handshake between the Toyota Entertainment System, and the SiriusXM satellite, have a known issue. The metadeta is not being received upon start up of the vehicle, at least half the time the vehicle is turned on. This causes a "loading..." screen error on the SiriusXM screen. While music is playing just fine, the data feed never does load. This is occurring in various locations, even in open fields and parking lots with no obstructions of the sky. The vehicle has been seen by the dealership, screen shots have been shared, but no software patch has been issued to solve the "handshake" between the radio unit and SiriusXM satellites. The temporary solution is to hold down the power button and do a "soft reset" of the entertainment unit, which solves the issue until the vehicle is powered off and powered on again. This issue is widespread, and many owners of Land Cruiser, 4runners, Corollas and Grand Highlanders have experienced the same issue, with no solution in sight. Personally, this issue has been occurring for at least 16 months, and perhaps since I owned the vehicle. The dealership has hooked the vehicle up to diagnostic tools, but no error or fault codes are showing, which leads to believe this is purely a software bug with the metadate parser when the vehicle is first turned on.

POWER TRAIN

Intermittent delayed upshifts with slipping sensation, most noticeable between 1st and 2nd gear under light throttle. Occurs approximately 3–4 times per week. Condition has been present since approximately 5,000 miles. Dealer has documented two repair visits and written 'drives normal' on both repair orders despite the condition persisting. Toyota North America was contacted and promised dealer follow-up that never occurred.

SUSPENSION

I am reporting a serious safety defect in my brand-new 2025 Toyota Land Cruiser (Hybrid J250 series). Vehicle Information: VIN: [XXX] Mileage at time of failure: approximately 4,000 miles Date of purchase/delivery: [XXX] Purchased new from: Koons Toyota Tysons Corner, VA Problem Description: On [XXX], while driving, a suspension component detached/fell off, causing loss of control and a crash. This was a complete mechanical failure of the suspension system with no prior warning or impact from another vehicle. The failure occurred despite the vehicle having extremely low mileage and despite me previously reporting suspension issues to the dealer. Prior to the crash, I took the vehicle to the dealer on April 17 , 2026 for suspension problems. The dealer inspected it and explicitly stated that the vehicle was safe to drive. Shortly afterward, the suspension failed catastrophically, resulting in the crash. This indicates a manufacturing, design, or assembly defect that poses an unreasonable risk of crash, injury, or death. No modifications, abuse, or lack of maintenance contributed to this failure. This is a new 2025 model with no prior owner history. I believe this is a safety defect that may affect other vehicles, especially given the extremely low mileage at failure. I request that NHTSA investigate this as a potential safety defect, consider opening a defect investigation, and issue a recall if warranted. I attached letters i sent to dealer service advisor and service manager and i haven't gotten respond at all. I mistyped date for service and service was done on March 17th, 2026. I am willing to provide additional evidence, including the failed component for inspection if needed. Please contact me at [XXX] or [XXX] for any questions or to arrange inspection. Thank you for protecting public safety. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

UNKNOWN OR OTHER

Purchased a new 2025 Toyota Land Cruiser in September 2025. This SUV is prone to windshield damage due to its pitch angle. 4/16/2026 traveling on highway a flying road rock cracked the windshield. The windshield was replaced on 4/23/2026. On 4/25/2026, while traveling on highway another rock chipped the windshield. This seems to ba a defect and a potential hazard. I have also noticed that the windshield gets more bug/insect encounter than my other land cruisers (I have had 2002, 2006 and 2016 LC). This seems to be a major problem with the windshield. Web search seems to also confirm this defect with other newer/remodeled LC owners.

POWER TRAIN

Truck has 11000 miles. Waiting in drive thru, felt a jolt, like someone rear ended me. 3 warnings came on “system malfunction, Hybrid system malfunction , and drive/start malfunction. Truck was stuck in 2nd gear. Drove to parking lot, turned truck off. Was able to drive to dealership. 23 days at dealership, replaced transmission under warranty. Solenoid problem.