2012 Toyota Prius Plug-In
Safety ratings, recalls, and consumer complaints from NHTSA
NHTSA Safety Ratings
2012 Toyota Prius Plug-In 5 HB FWD
- Overall
- ★★★★☆
- Front Crash
- ★★★★☆
- Side Crash
- ★★★★★
- Rollover
- ★★★★☆
Recalls(6)
HYBRID PROPULSION SYSTEM
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.
Campaign: 18V684000
AIR BAGS:SIDE/WINDOW
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2010-2012 Toyota Prius, 2010 and 2012 Toyota Prius Plug-in Hybrid, and 2011-2012 Lexus CT200h vehicles. A weld in the curtain shield air bag inflator may crack causing one or both portions of the inflator to eject into the passenger cabin.
Campaign: 16V487000
HYBRID PROPULSION SYSTEM: INVERTER
Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.
Campaign: 14V053000
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.
Campaign: 16V396000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.
Campaign: 13V014000
EQUIPMENT:OTHER:LABELS
Southeast Toyota is recalling certain model year 2008 and 2010-2013 Toyota Tundra, 2010-2012 Rav4, 2012 Toyota Sequoia, 2010-2011 Toyota Corolla, 2010-2011 Toyota Camry and Camry Hybrid, 2010-2013 Toyota Highlander and Highlander Hybrid, 2010-2013 Toyota FJ Cruiser, 2011 Toyota Land Cruiser, 2010-2013 Toyota Venza, 2010-2011 Toyota 4Runner, 2010-2013 Toyota Tacoma, 2011-2012 Toyota Sienna, 2012 Toyota Prius, 2013 Scion FR-S, 2011 Scion XD, 2011 Scion XB, and 2012 Scion TC vehicles. These vehicles were sold with labels that were outside the allowable one percent of accuracy of actual weight added. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 110, "Tire Selection and Rims."
Campaign: 13V123000
Consumer Complaints(422 total, showing 10)
ELECTRICAL SYSTEM
The hybrid system fails to enter “Ready” mode with no SMR engagement audible from the junction box. Dashboard displays ABS, brake, engine, and master warning lights. OBD codes include U0142, U0155, and previously U0073 . Rear brake lights function normally when pedal is pressed. Dealer said to pay 250$ for diagnostic and diagnosed incorrect voltage from brake light switch and quoted $348.94 to replace, but refused to proceed with open safety recall J0V / 18V684 (NHTSA 18V684000) citing inability to achieve “Ready” mode. Recall covers inverter failure leading to loss of motive power. Dealer declined to jump 12V battery or use external power to perform required software update and inverter inspection. Vehicle remains inoperable and poses safety risk due to sudden power loss potential. Component (inverter G9200-47141) available for inspection. Problem confirmed by dealer diagnostics. No police or insurance inspection. Warning lamps appeared after 12V battery replacement three months ago.
SERVICE BRAKES
While driving 60 mph in highway, ABS, traction control and brake lights lit up and vehicle lost its effective braking power. There were no prior warnings prior to this failure. It was a sudden incident. Since it wasn't rush hour, I could safely reduce speed and bring the car to stop. Situation could have been much different if it was normal hours. After taking the car to dealership, it indicated DTC code 1391, Brake Assembly Failure. The car was fixed at dealership at cost of $3,000. When researched further, it appeared that there is broader pattern of failures. Numerous reports have been made by owners of 2010–2015 Toyota Prius, Prius PHV, 2012–2015 Prius V, 2012–2014 Camry Hybrid, and 2013–2015 Avalon Hybrid vehicles, all of which share the same brake booster pump assembly design manufactured by Advics Co., Ltd. Dealerships, including Capistrano Toyota and Claremont Toyota in California, have previously petitioned NHTSA regarding this very defect. Their 2019 letter to the agency documented that Toyota: * Knowingly excluded hundreds of thousands of hybrids from prior safety recalls (DOH 13V-235 and KOL 19V-544) despite identical failures. *Issued “post-failure” repair programs (Warranty Enhancements ZJB, ZKK, ZKC, ZLM, 20LE03, 23TE06 and 23TE07) only after owners experienced brake failure. * Identified the same DTC codes (C1252, C1253, C1256, C1391, U0293) in both recalled and unrecalled vehicles—codes that correspond to accumulator leaks, loss of brake pressure, and failure of brake assist and stability control systems. * Admitted through Technical Service Bulletin TSB-0130-19 that these defects caused loss of hydraulic pressure, increased stopping distance, and total loss of brake assist in affected hybrids. In short, the defect pattern across multiple hybrid models is identical to those already recognized by Toyota and NHTSA under prior recall campaigns, but for reasons unexplained, Toyota limited the recall population and left many consumers unprotected
ELECTRICAL SYSTEM,SERVICE BRAKES,FORWARD COLLISION AVOIDANCE
Brake getting stuck on the floor would have to press on brake really hard just to get a response, this will happen out of the blue! Driving in highway or just driving off the driveway. I almost hit a car in front of me due to lack of brake, i had to swerve to the side! First appear 1 day after buying the car..This issue needs to be worked on right away.
SERVICE BRAKES
While driving on the freeway I applied the brakes and the brakes suddenly felt soft and not very responsive. At that moment 3 dashboard lights turned on: ABS, BRAKE, and the slip indicator lights. I carefully got out of the freeway, parked the car, and had the car towed to an independent mechanic. The mechanic detected brake booster and actuator problems, code C1391.
SERVICE BRAKES
C1391 - Abnormal Leak in Accumulator
UNKNOWN OR OTHER
CA No problem
SERVICE BRAKES
My Prius, along with the thousands of others this has apparently happened to according to a quick online search, has had the C1391 code appear, indicating a failed brake actuator and accumulator. It, like the thousands of Priuses from this generation, have had these faulty brake pump systems develop a leak and begin to fail. You will hear a whirring and hissing noise constantly when it starts going out, eventually resulting in a Christmas tree of dash warning lights and reduced braking due to a failsafe kicking on. Toyota apparently issued a "customer service bulletin" that is now ineffective as it only covered if you had the system fail within 10 years of manufactor or 150,000 miles AND had the codes appear. Most people's Priuses go out AFTER this, unless you're driving it like you stole it. It is a hefty repair too, being quoted at over $3000 at the Toyota STEALSRSHIP!! I have since gone to an independent mechanic and had one portion replaced in hopes that would fix the issue, but it turns out both the actuator and accumulator are needed to be replaced, which is extremely expensive, more so for the actuator than the accumulator, but still exorbitantly expensive. In conjunction with this, Toyota further added difficulties by making their paet numbers they have listed different from the mark number engraved on the part, so buying third party is made a bigger hassle by this as they will not know for certain the part number. This is a huge safety concern as this affects the vehicle's ability to brake. Their service bulletin was the equivalent of offering people bandaids years before they'd be anywhere to getting a cut!! Please investigate and please please PLEASE lead to Toyota issuing an actual recall, regardless of miles or year from manufacture. More and more Priuses are reaching the time where this will occur and it's a huge safety concern, if not an environmental concern when people start disposing of Priuses due to this massive failure with hefty repair bills.
SERVICE BRAKES
The brake booster and brake booster pump assemblies had to be replaced at the dealership. Parts are not available for inspection as far as I know. We were warned by the dealership that we should not be driving the car because the brakes could completely fail at any moment if we didn't have parts replaced. That would have been dangerous for us and anyone else sharing the road with us. On a Sunday, leaving our house and driving down our street, three lights turned on on the dashboard display - traction, brakes, and ABS - and the brakes felt softer and less responsive than normal. After having gotten a diagnosis and repair estimate from the dealership, we carefully drove the car home to consider our options. We tried to get a second opinion from a trusted mechanic, but it sounded like the parts we needed were tightly monitored by Toyota and the original estimate for the repair from the dealership was above $3,000. After a few days, the dashboard warning lights turned off and the brakes felt back to normal. The whirring noise which had been happening roughly every 4 seconds had slowed to roughly every 10-12 seconds. We were told that this turning off of the lights sometimes happened, but that the issue was still the same. Prior to these lights turning on, the car had been making a lot of the whirring noises for some time, but it had never thrown the codes before that would have been picked up by a mechanic. At the time, we didn't recognize the sounds as a sign of an impending commonly recognized failure - only after doing some research did we find that this was a very common problem for a lot of Prius owners, especially for the given year and number of miles we had. There is an "extended warranty" for this part and repair, but while we were within the mileage limit, we were outside of the time limit and we were told at the dealership that Toyota would be inflexible about paying for the repairs.
SERVICE BRAKES
While driving my 2012 Toyota Prius, the traction control, brake, and ABS warning lights all came on at the same time. I used a home OBD scanner but it didn’t show any diagnostic codes. After some research and inspection, I discovered that the issue was related to a faulty brake booster and accumulator—something I’ve learned is a common problem with this model. I was relieved to hear that Toyota has an extended warranty on these parts. However, last night while driving, the brakes suddenly stopped functioning properly. It became very difficult to slow down, which put me in a dangerous situation. I’m deeply concerned about the safety risks this defect poses and believe this issue deserves further attention.
SERVICE BRAKES, HYDRAULIC
The contact owns a 2012 Toyota Prius. The contact stated while driving 30 MPH, the ABS and traction control warning lights illuminated. The contact stated that while attempting to depress the brake pedal, the vehicle hesitated while responding. The contact stated that there was a buzzing sound coming from accumulator pump. The dealer was contacted. The contact stated that the failure had occurred on several occasions. The vehicle was taken to Nico's Auto Repair where it was diagnosed and determined that the brake booster and accumulator assembly needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 140,000.
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