2002 Toyota Sienna
Safety ratings, recalls, and consumer complaints from NHTSA
NHTSA Safety Ratings
2002 Toyota Sienna
- Overall
- Not Rated
- Front Crash
- Not Rated
- Side Crash
- Not Rated
- Rollover
- Not Rated
Recalls(1)
STRUCTURE
TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.
Campaign: 10V160000
Consumer Complaints(207 total, showing 10)
ELECTRICAL SYSTEM
Dear Sir, On April 2026, I need to do the semiannual smog check. Right now, I face DTC P0420 error code and I can't pass the smog check inspection. Note that I don't have the engine light on indicating the a/m error code. Only my OBD2 shows the error DTC Code P0420. I did some searhing and noticed that the ECM for Sienna should be updated to erase the a/m DTC code. I would appreciated to help me how the resolve this issue ASAP. It will enable me to renew my registration.You may contact on my cell phone 747 217 7254 or my email at massey.miri@gmail.com. Regards, Massey
ELECTRICAL SYSTEM,EXTERIOR LIGHTING,ENGINE
CHECKING ENGINE LIGHT ON AND OFF SLIDE DOOR NOT WORKING PROPERLY
SUSPENSION
THE LOWER REAR MOUNT FOR THE PASSENGER-SIDE REAR SHOCK ABSORBER WAS FOUND WHEN THE VEHICLE WAS STATIONARY TO HAVE BECOME PARTIALLY FRACTURED OVER TIME. IT IS MADE OF THIN HOLLOW METAL WITH INTERNAL THREADS. THERE IS NO REPLACEMENT FOR THIS EXCEPT TO PURCHASE A LARGE MULTI-FUNCTIONAL UNIT COSTING $1,688.00
SERVICE BRAKES
BRAKES MAKE A NOISE WHEN THE CAR IS ABOUT TO STOP. THERE IS A SQUEAL AND THUMP THAT CAN BE HEARD. HAVE TAKEN THIS IN SEVERAL TIMES TO BE FIXED. THEY SAY THE BRAKES ARE SAFE. I AM 74 YEARS OLD AND HAVE HAD MANY CARS OVER THE YEARS AND THE ONLY TIMES OTHER CARS HAVE MADE THIS KIND OF NOISE IT WAS TIME TO CHANGE THE BRAKES. IN THIS CASE THE BRAKE PADS SEEM TO HAVE PLENTY OF LIFE LEFT. FUNNY THAT WHEN THE REAR DRUMS ARE REMOVED AND THE BRAKE AND DRUMS ARE THOROUGHLY CLEANED THE NOISE DOES NOT HAPPEN FOR A WHILE. THE FIRST COMPLAINT WAS MADE AT 15,523 MILES AND CONTINUES TOO THIS DAY. AT 31,842 MILES THE REAR DRUMS WERE REPLACED PER TSB BR003-04. TOOK THE CAR IN AGAIN AT 125,559 MILES AND WE WERE TOLD WE NEEDED NEW REAR DRUMS. THEY HAD BEEN REPLACED. THEY HAVE A PROBLEM WITH BRAKES AND NEED TO FIX THE PROBLEM.
STEERING
STEERING GETS STIFF HARD TO TURN STEERING
POWER TRAIN
TL* THE CONTACT OWNS A 2002 TOYOTA SIENNA. WHILE THE VEHICLE WAS PARKED WITH THE ENGINE TURNED OFF AND THE EMERGENCY BRAKE ENGAGED, THE VEHICLE SUDDENLY ROLLED BACKWARDS DOWN A SMALL INCLINE AND CRASHED INTO A FENCE POST. A SMALL CHILD WAS PRESENT INSIDE THE VEHICLE, BUT THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO MAITA TOYOTA (2500 AUBURN BLVD, SACRAMENTO, CA). THE DEALER INDICATED THAT THE TRANSMISSION EXPERIENCED A MECHANISM FAILURE, BUT THE EXACT CAUSE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 136,200.
VEHICLE SPEED CONTROL
INCIDENT #1 (6/3/2017) - TOOK FOOT OFF ACCELERATOR PEDAL WHEN TURNING ON CITY STREET. CAR PROCEEDED TO ACCELERATE ON ITS OWN WENT UP TO 35 MPH FOR SEVERAL BLOCKS INCIDENT #2 (6/4/2017) - WHILE PARKING CAR IN DRIVEWAY, APPLIED FOOT ON BRAKE PEDAL. ENGINE ROARED AND THRUSTED FORWARD.
AIR BAGS,EQUIPMENT
TL* THE CONTACT OWNS A 2002 TOYOTA SIENNA. THE CONTACT STATED THE VEHICLE LEAKED WATER FROM THE AIR CONDITIONING SYSTEM AND THE SRS AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 24,000. ...UPDATED 09/12/16 *BF THE CONSUMER STATED THE VEHICLE WAS REPAIRED UNDER AN EXTENDED WARRANTY. *JS
STRUCTURE
THE CABLE FOR THE PASSENGER POWER DOOR SNAPPED AND DOOR WOULD NOT FULLY SHUT. I WAS STOPPED, GETTING READY TO TURN LEFT, WHEN IT SNAPPED.
UNKNOWN OR OTHER
THE ELECTRIC SLIDING DOOR MECHANISM BROKE DOWN . IT OPEN BUT IT DOESN'T CLOSE. IT GETS STOCK.
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