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2010 Toyota Sienna

Safety ratings, recalls, and consumer complaints from NHTSA

NHTSA Safety Ratings

2010 Toyota Sienna w/SAB

Overall
Not Rated
Front Crash
Not Rated
Side Crash
Not Rated
Rollover
★★★★☆

Recalls(8)

POWER TRAIN:AUTOMATIC TRANSMISSION

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2005-2007 and 2009-2010 Toyota Sienna vehicles. In the affected vehicles, due to a problem within the shift lock assembly, the shift lever may be moved out of the 'Park' position without depressing the brake pedal.

Campaign: 17V657000

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Southeast Toyota Distributors, LLC (SET) is recalling certain model year 2010-2011 Prius and Corolla, 2009-2011 Venza, 2006-2010 Avalon, 2007-2010 FJ Cruiser, 2005-2011 Sienna and Sequoia, 2006-2011 Tacoma 4x2 and 4x4, Camry, Highlander, Tundra 4x2 and 4x4, and 2007-2011 Rav4 and 4Runner. The affected vehicles may experience compression of the seat cushion which may damage the seat heater wiring.

Campaign: 14V743000

SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER

Southeast Toyota Distributors, LLC (SET) is recalling certain 2005-2011 4Runner, Highlander, Sequoia, and Sienna, 2005-2010 Avalon and Tundra, 2006-2008 Camry Solara, 2006-2010 Highlander hybrid, 2006-2011 Rav4 and Tacoma, 2007-2010 FJ Cruiser, 2007-2011 Camry hybrid, 2009-2010 Venza, 2010-2012 Prius, 1988-1990 and 2005-2010 Camry, and 1989 and 2009-2010 Corolla vehicles equipped with aftermarket accessory seat heaters with a copper strand heating element. The electrical wiring in the seat heaters may be damaged when the seat cushion is compressed.

Campaign: 16V396000

TIRES:TEMPORARY/EMERGENCY SPARE TIRE

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The affected vehicles have a spare tire carrier assembly mounted under the vehicle whose attachment cable may corrode due to high concentrations of road salt splashing onto the spare tire carrier.

Campaign: 14V273000

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE

Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.

Campaign: 13V014000

EQUIPMENT:OTHER:LABELS

SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Campaign: 10V036000

EQUIPMENT:OTHER:LABELS

GULF STATES TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2010 VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD BETWEEN SEPTEMBER 1, 2005 AND JUNE 2, 2008 WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

Campaign: 10V035000

STRUCTURE

TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STATES WHERE ROAD SALT IS FREQUENTLY USED, WATER SPLASHED BACKWARDS WITH HIGH CONCENTRATIONS OF ROAD SALT CAN REACH THE SPARE TIRE CARRIER AND CORRODE THE SPARE TIRE CARRIER ASSEMBLY CABLE.

Campaign: 10V160000

Consumer Complaints(172 total, showing 10)

UNKNOWN OR OTHER

[XXX] [XXX] / [XXX] [XXX] 2010 Toyota Sienna Possible Shifter Interlock Failure: On [XXX] my [XXX] child found his way into the driver’s seat of our 2010 Toyota Sienna while the vehicle was parked in the driveway. According to my wife, there were no keys in the vehicle, and the vehicle was in park. In an instant, my wife (who was outside the van) helplessly observed the van begin to roll backward down the driveway and then across the sidewalk (on our side of the street), then across the street, and then across the sidewalk on the other side of the street and into the neighbor’s yard where it finally came to a rest. She said she heard something like grinding gears. I presume my son was trying to put it in park. Thankfully no property damage or personal injuries occurred during the incident. I [XXX] ) was not home when this happened. When I returned home, I inspected the van to see if my son was able activate the emergency shift lock release. I found the cover was intact and evidence of tampering was not observed. I then checked to see if I was able to pull the shifter out of park. Initially, I was unable to, but after a few tries and a little force, I was able to pull the shifter out of park (no keys in ignition, no brake compression, vehicle off) and the van began to roll. Our driveway is somewhat sloped. I replicated this procedure several times: a little force and a little wiggle and clunk, the shifter released and the van rolled. I discovered there was a recall for this very problem on 2010 Sienna’s (NHTSA Recall No.: 17V-657). I entered the Sienna’s VIN number on NHTSA’s website and found no active recall for the VIN number entered. I contacted Toyota of North America (1-800-331-4331) and chose to advocate and spoke to an agent and reported the problem. She was able to determine that the vehicle had been under the recall, but the van was “repaired” in 2020 which is the year we bought the van INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

ELECTRICAL SYSTEM

We recently had a full diagnostic check done on our vehicle (199 point at Parkway Automotive in Little Rock, Arkansas) that listed some components in need of repair. The only part involving the electrical system needing repair was our battery which was testing as no longer holding enough charge. We took the vehicle to Sam's Club in North Little Rock, AR within the last 2-3 weeks and had the battery replaced with a new Duracell with 3 year warranty. We drove away with no issues with the vehicle and used it for local driving without issues for those 2-3 weeks. The morning of Thursday, December 29, 2022 we started the car to drive to our church about 2 miles away with our four young children (1, 5, 8, 10). In the short drive, dash lights were flickering and the nav/audio screen system was turning off and restarting. Upon arrival at the church, as we were parking the car, gray smoke began to come from the hood quickly. The children were all still strapped in seatbelts and carseat, so we quickly unloaded them from the car and took them inside the building. While we were unloading them from the vehicle we observed the following: -black smoke pouring from driver's side hood -sparks falling on the ground from driver's side engine compartment, near bumper -spurts of fire coming from the hood and below the bumper on driver's side -charring and melting coming from the vents/lights where each child was seated in the 2nd and 3rd row seating After calling the fire department and locating a fire extinguisher, the fire quickly grew into an uncontrollable blaze so we all went inside the building as quickly as possible to avoid injury. Shortly thereafter, the battery itself seemed to explode (a loud explosion was heard and then a smaller one) and the driver windshield was blown. The fire was large enough to seem to be traveling toward the gas tank and we were afraid of a big disaster. The fire department then arrived and extinguished the fire and made a report.

Fire reported

POWER TRAIN

Massive Oil Leak and Loss of Oil Pressure: Oil line burst while driving on the HWY coming back home from a work. Loss nearly all of the oil, but there were no warning lights. Pulled over into gas station. Checked dip stick, completely dry! Catastrophic oil leak without warning. Could have been stalled on the HWY and caused major ACCIDENT. Tried to refill oil but it all leaked out as soon as I started engine. Research around the web and find out that this is a known issue to Toyota for using rubber VVTI oil line - Part # 15772-31030 Now this part is made all metal!

AIR BAGS

The contact's father owned a 2010 Toyota Sienna. The contact stated while his father was driving to the hospital at 30-40 MPH for a medical emergency, he lost consciousness. The vehicle crashed into a steel fence. The air bags failed to deploy. The contact's father was transported to the hospital by emergency units where it was diagnosed that he had sustained a broken neck, which made it impossible for the medical personnel to treat him. The contact's father deceased while in the hospital. A police report was filed. The vehicle was towed to a tow yard where it was totaled. The dealer was not notified of the failure. The manufacturer was not notified of the failure. The failure mileage was unknown.

Crash reported1 injury

STEERING,TRACTION CONTROL SYSTEM,ENGINE

The contact owns a 2010 Toyota Sienna. The contact stated while driving approximately 15-20 MPH, the vehicle stalled inadvertently. The check engine warning light, the traction control warning light, and other unknown warning lights illuminated. Additionally, the contact stated that the steering wheel lost power steering functionality. The contact was able to veer to the side of the road. The contact stated that the vehicle failed to restart while in Park; however, the vehicle restarted when he shifted into Neutral. The contact drove the vehicle to his residence. The dealer was not notified of the failure. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and informed the contact that they could not assist as there were no open recalls associated with the failure. The failure mileage was approximately 115,000.

SEAT BELTS

One day when we tried to buckle the driver's side seat belt, little pieces flew out of the receiver side and it will no longer buckle. We took it to the Toyota dealer in N Syracuse NY and were told it would be a cost of $212 to replace and that it would be a two-week wait for the part to come in. This means that the owner and her two young babies would have to drive in an unsafe car, ILLEGALLY for two weeks putting her life and the life of her children in danger. The Toyota dealer inspected the seat belt and confirmed it was a defect and had failed. I called Toyota customer service and was told that there were no recalls for this defect and they would take no responsibility for the dangerous situation or consequences because the car was no longer under warranty. In fact, this is a problem that has been affecting many owners as indicated by an online search. Also, the fact that the dealer has to wait two weeks to obtain the part indicates that this seatbelt has failed many owners and they have used up the supply. This should be a recall situation but Toyota will take no responsibility.

STRUCTURE

THE DASHBOARD IS DEFECTIVE. TOYOTA ACKNOWLEDGE THIS DEFECT, AND ISSUES A FREE REPLACEMENT. HOWEVER, TOYOTA CLAIMS THE WARRANTY PERIOD HAS EXPIRED, AND WILL NOT REPLACE MY DASHBOARD. DUE TO COVID 19 LOCKDOWN, I DID NOT GET IT FIXED EARLIER, AND WAS NOT AWARE THAT RECALLS HAVE EXPIRING AN EXPIRING DATE.

UNKNOWN OR OTHER

DASHBOARD HAS RECENTLY BECOME STICKY EVEN THOUGH WIINDSHIELD IS ROUTINELY COVERED.

STEERING,VEHICLE SPEED CONTROL,ELECTRONIC STABILITY CONTROL (ESC)

WHEN ENTERING A SLIGHT CURVE IN THE ROAD AT MODERATE IN TOWN SPEEDS THERE IS A CLICKING SOUND TO THE LEFT OF THE STEERING WHEEL IN THE DASH THEN THE TRACTION CONTROL SENSOR LIGHTT GOES ON. WHILE FREEWAY DRIVING, IT HAS HAPPENED 3 TIMES OUT OF THE BLUE AND WARNING BUZZERS SOUNDED VSC LIGHT AND TRACTION CONTROL LIGHT WENT ON AND THE STEERING JERKED...ENGINE LOST POWER ...VERY SCARY.I HAD RACK AND PINION STEERLING ASSEMBLY REPLACED AT ABOUT 40,000. THE PROBLEM STARTED AT ABOUT 110,000 MILES. I HAD ALL THE WHEEL SENSORS REPLACED AT ABOUT 115,000. I TOOK IT INTO TOYOTA DEALERSHIP THEY SAID THEY COULDN'T FIND A PROBLEM. TOOK IT TO 2 DIFFERENT MECHANICS ...ONE CHANGED THE SENSORS.COMPANY SAYS IT HASN'T BEEN A PROBLEM BUT ON THE INTERNET THERE ARE LOTS OF IDENTICAL POSTS. DEFINITELY A SAFETY ISSUE.I'VE HAD THE CAR 11 YEARS AND ALWAYS DID SCHEDULED MAINTENANCE. PLEASE SEE WHAT THE ISSUE IS.

POWER TRAIN

TL* THE CONTACT OWNS A 2010 TOYOTA SIENNA. THE CONTACT STATED THAT WHILE SLOWING DOWN, A LOUD BOOMING NOISE OCCURRED AND THE VEHICLE SUDDENLY LOSS AUTOMOTIVE POWER AND CAME TO A ROLLING STOP. UPON INSPECTION, PART OF THE TRANSMISSION WAS DETACHED AND ON THE GROUND NEARBY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TRANSMISSION HAD EXPLODED. THE CONTACT INDICATED THAT PIECES OF THE TRANSMISSION HAD DISLODGE FROM THE TRANSMISSION CASING. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE LOCAL DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 80,000.

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