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2016 Toyota Sienna

Safety ratings, recalls, and consumer complaints from NHTSA

NHTSA Safety Ratings

2016 Toyota Sienna VAN FWD

Overall
★★★★★
Front Crash
★★★★☆
Side Crash
★★★★★
Rollover
★★★★☆

2016 Toyota Sienna VAN AWD

Overall
★★★★★
Front Crash
★★★★☆
Side Crash
★★★★★
Rollover
★★★★☆

Recalls(5)

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Braun Corporation (Braun) is recalling certain 2014-2019 Toyota Sienna mobility van conversions. The brake lines may have incorrect tube nut fittings installed, which may cause a pressure drop within the braking system.

Campaign: 19V410000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS

Vantage Mobility International, LLC (Vantage) is recalling certain 2012-2018 AMS Genesis wheelchair vans, built on a Toyota Sienna vehicles. The rubber brake hoses that attach to the rear wheel assembly may be too short, causing them to rub against the rear axle trailing arm.

Campaign: 19V553000

STRUCTURE:BODY:DOOR

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2011-2016 Toyota Sienna minivans manufactured January 4, 2010, to August 12, 2016. If the power sliding door is unable to be opened when commanded, such as if the door is frozen shut, the door may subsequently open unexpectedly, possibly while the vehicle is moving.

Campaign: 16V858000

SEAT BELTS:FRONT

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2016 Toyota Sienna vehicles manufactured February 15, 2016, to February 19, 2016. In the affected vehicles, incorrect front seat belt height adjusters may have been installed. During a crash, this incorrect height adjuster may contact the B-pillar and tear or separate.

Campaign: 16V197000

EQUIPMENT ADAPTIVE/MOBILITY:WHEELCHAIR RESTRAINTS/SECUREMENT:LATCH/ANCHOR:

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Campaign: 25V876000

Consumer Complaints(75 total, showing 10)

STRUCTURE

Our van has recently been having issues with the sliding doors. It has occurred while driving and the warning light as well as the warning for a door open, and the door lights have came on. Right before this occurs you can hear a click sound from the sliding door behind the driver's side as well as when you close the door, you can hear a strange sound when it closes, unlike the passenger side sliding door.

STRUCTURE,LATCHES/LOCKS/LINKAGES

The contact owns a 2016 Toyota Sienna. The contact stated that the driver’s side electric sliding door failed to properly open and close, and occasionally abruptly closed, causing a safety hazard to the occupants entering and exiting the vehicle. The cause of the failure has not yet been determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 16V858000 (STRUCTURE). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was unknown.

WHEELS

Excessive outer wear on front tires

LATCHES/LOCKS/LINKAGES

The contact owns a 2016 Toyota Sienna. The contact stated the driver-side sliding door latch failed to latch as intended. The contact stated that after several attempts, the sliding door failed to close completely. The contact stated that no warning light was illuminated. The vehicle was taken to an independent mechanic but was not diagnosed. However, an unknown part was repaired. The contact stated that the failure persisted. The contact removed the button under the sliding door to manually close the door. The manufacturer was not notified of the failure. The contact related the failure to NHTSA Campaign number: 16V858000 (STRUCTURE); however, the VIN was not included. The failure mileage was approximately 70,000.

POWER TRAIN

After 80,000 miles have a loud whirling sound coming from rear, after inspection and online investigation found many many others with same issue, the dust cover and or o-ring doesn’t properly protect the rear bearing in the coupler. So while the fix is to remove the rear differential coupler, and replace the bearing with an improved version, seems Toyota has stopped supporting this, and no longer offers the improved bearing as a replacement part, but only supports replacing the entire rear differential coupling at $2000 for the part plus labor. While many have replaced the bearing without issues despite toyota not allowing it as a fix. So first it should be a recall as this is an obvious defect effecting thousands, but then to gouge owners for thousands when the fix doesn’t require a complete replacement of the rear differential coupling assembly.

AIR BAGS

A deer was struck on the driver to middle of the front of the van while traveling 75 mph on the highway. Caused significant enough damage that van was inoperable. What was concerning was the airbags did not deploy despite the significant force and high speed associated with this accident.

Crash reported

SEAT BELTS,UNKNOWN OR OTHER,ENGINE

What component or system failed or malfunctioned, and is it available for inspection upon request? The engine/transmission and the vehicle is available for inspection upon request. How was your safety or the safety of others put at risk? While driving the vehicle at the rate of 55-60 mph, the vehicle came to a complete/instant stop without warning — potential causing harm or even death to the occupants of the associated vehicle, and it adversely affected my ability to safely control the vehicle. Also, as the incident was occurring, my drivers seatbelt became very, very tight. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? No. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, but this is the second occurrence of this same incident within the past 30 days.

STRUCTURE

The rear sliding power door on the passenger side closed on my six year old child. He was trapped in the door and could not move until I opened the door. He has pain and visible injuries on his back from the door. This happened on 2.10.23. There have not been any incidents with the van leading up to this incident. This happened when the van was parked in the garage and the engine was off. We have not tried to replicate the incident because it caused an injury. The vehicle is available for inspection.

1 injury

UNKNOWN OR OTHER

AIR CONDITIONER WORKS WHEN IT WANTS TO. NOT SURE WHAT SEEMS TO BE THE ISSUE.

UNKNOWN OR OTHER

I was driving my 2016 Sienna 30 mph, when suddenly, the rear driver's side window exploded. The police came and inspected the incident, the surroundings and the vehicle, and determined that there was no object or strike to cause the explosion. There were no warnings or lamps. There was no pressure change such as a window or door opening to cause the explosion. Should the glass have imploded, we would be having a very different conversation, as my two children were in the vehicle with me. The safety of my two children was at risk due to the glass exploding. We called our local Toyota dealer, and they claim to have no information on dealer notifications, recalls, or even heard of such a thing, perhaps to avoid having to pay for the repair. I have attached a photo of the damaged window.

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