2013 Volkswagen Jetta Hev
Safety ratings, recalls, and consumer complaints from NHTSA
NHTSA Safety Ratings
2013 Volkswagen Jetta HEV 4 DR FWD
- Overall
- ★★★★☆
- Front Crash
- ★★★★☆
- Side Crash
- ★★★★★
- Rollover
- ★★★★☆
Recalls(6)
UNKNOWN OR OTHER
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Volkswagen Passat, 2018 Tiguan LWB, 2007-2009 Jetta Sedan, 2011-2013, 2015 and 2019 Jetta, 2013 Jetta Hybrid, 2008-2009 Jetta Sportwagen, 2015 Golf Sportwagen, 2013 Golf, 2008-2010 and 2012-2013 Beetle and Beetle Convertible, 2008-2010 Beetle, and Beetle Convertible vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.
Campaign: 19V679000
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Campaign: 19V615000
AIR BAGS:FRONTAL
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.
Campaign: 15V483000
ENGINE AND ENGINE COOLING:ENGINE
The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.
Campaign: 14E007000
SUSPENSION:REAR
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2011-2013 Jetta vehicles manufactured March 1, 2010, to November 30, 2012, and 2012-2013 Beetle vehicles manufactured March 1, 2011, to July 31, 2013. The durability of the rear trailing arms may be reduced in vehicles whose rear trailing arms have been previously deformed, such as a result of a rear or side-rear impact crash.
Campaign: 14V656000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
Campaign: 20E064000
Consumer Complaints(586 total, showing 10)
ELECTRICAL SYSTEM,VEHICLE SPEED CONTROL,ENGINE
The car has turned off at idle and at low speeds, almost causing accidents and to be rear ended in busy streets and during stop and go traffic on the highway. After numerous mechanic diagnostics at both Volkswagen Dealership service departments and third party mechanic shops, no one seems to be able to give me an answer or condition to what is causing the problem. With no error codes being brought up nor any other underlying issues that could be causing this issue, with a car having minor wear. This is a problem that has been reported by many other Volkswagen Jetta owners on online forums and no one seems to have a specific answer as to what is causing this accident prone issue!
VISIBILITY/WIPER,ELECTRICAL SYSTEM
The contact owns a 2013 Volkswagen Jetta. The contact stated that whenever the temperature fell below 20 degrees, the windshield wipers became inoperable. The contact stated that the Body Control Module (BCM) had previously been replaced, but the failure persisted. The vehicle was taken to an independent mechanic, who determined that the Body Control Module (BCM) needed to be replaced a second time. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 134,900.
ENGINE
Car one day decided to have issues. It wouldn't turn over. So we called a row truck to come take it and run diagnostics. The tow truck driver showed up and on his decision making as im not a professional like he is he said can it turn on I said no so he pursued with saying that he is going to Jumpstart the battery in his words he says that's mainly the issue is a dead battery so he wanted to jump it with his portable jumper box as we are hooking it up to the vehicle I am inside and he connects the cables and tells me to try and turn it over in doing so the intake manifold had completely blown up. Right in front of the tow truck driver and it sounded like a cannon went off. He told me after he could hear again as well as me. We both have never experienced anything like that before. The pictures I'm providing are the damages of what jump starting the vehicle did.
FUEL/PROPULSION SYSTEM
My car has 80,000 miles on it. The high pressure fuel pump sent metal shavings all through the entire system. Dealer quoted $9,000 to fix. This should have never happened. They said that the extended warranty from the diesel gate situation has expired and there’s nothing they can do. With the car only having 80,000 miles on it they should honor the warranty.
POWER TRAIN,ELECTRICAL SYSTEM
The contact owns a 2013 Volkswagen Jetta. The contact stated that the vehicle was taken to the dealer, where the compliance recall Campaign Number: 3M02 was completed. The contact stated that while attempting to remove the key from the ignition switch while the vehicle was in drive(D), the key came out smoothly. Additionally, the contact stated upon starting the vehicle and entering the key in the ignition switch, the Electronic Power Control (EPC) and the check engine warning lights illuminated. The contact stated that the recall failed to fix the failure. The dealer was notified of the failure and informed the contact that a fee would be charged for diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 55,000.
FUEL/PROPULSION SYSTEM
Cp4 pump failed on car with 85,000 miles on it sending metal pieces throughout the fuel system causing damage and a $9,000 bill to fix a car worth $9,000 so it is essentially totaled.
POWER TRAIN
Vehicle can be shut off even when gear shifter is not in P position.
ENGINE,FUEL/PROPULSION SYSTEM
2013 Jetta TDI with 92k miles. I am the third owner of this car which has been regularly maintained since new with all service records, including a 2019 emissions modification per VW recall. I bought this vehicle less than a year ago. My son was driving to work when the car shut off without warning. He was able to restart it and park safely and had it towed home. After replacing the battery and a fuse, the car continued to show a code for the ECM Power Relay Load Circuit . We took it to the mechanic to have it inspected, and learned that the high pressure fuel pump had imploded and metal shavings were found throughout the entire fuel system. This is evidently a common and very costly issue that VW has an obligation to fix. They knowingly continue to use a defective part that is essentially a ticking time bomb without regard to the owners safety and the financial ramifications of the repair. All VW vehicles with this defect should be covered by VW, not just selected model years and models. This causes catastrophic damage and VW is completely negligent by not doing what is right by the customer. The VW dealer quoted a $9,000. repair and VW North America declined any assistance with the vehicle. The car is not worth that, and it would be absurd to pay out of pocket for the repair; especially since VW continues to use a defective designed HPFP that can eventually fail again. VW was selective in the model years that they recalled, but only after the parts failed. They should have applied the recall and repairs to ALL vehicles proactively. I now have a 2013 paperweight in my driveway. The reason I purchased this specific car was for the longevity that diesels are known for. What a shame that VW does not rectify the situation in lieu of the previous diesel scandal. I'll be going back to Volvo or Subaru, two companies that I have had great experiences with, both in safety and reliability. VW should do the right thing, but I guess that's of no importance anymore.
POWER TRAIN,ENGINE,FUEL/PROPULSION SYSTEM
UNCONTROLLED ACCELERATION As I was accelerating to enter traffic on the expressway the engine lost partial power. I reduced accelerator pressure, and then the engine seemed to recover. I then reapplied pressure to the accelerator, and it seemed normal but when I put in the clutch to shift, the engine accelerated beyond redline. I completed the shift, and car began to accelerate rapidly. I tapped the accelerator, and the acceleration stopped, and then after about 3 seconds it began to accelerate again. I attempted to reduce acceleration with brakes, but it was only partially effective. The only way to effectively reduce acceleration was to take the car out of gear. (thankfully this was a manual transmission) When I shifted into neutral, engine RPMs would exceed redline. The excessive RPMs ultimately destroyed the engine (Big bang, lots of smoke). In hindsight I would have turned the ignition off but did not think to at the time.. The safety implications are obvious. This event occurred without warning and under normal driving conditions. I suspect an engine sensor anomaly combined with computer software failure. (Maybe an RPM sensor?) Specific cause is unknown, and situation cannot be recreated since the engine has failed. The Diesel Particulate Filter warning light was on, and had been on for several weeks. It did not clear using the recommended remediation in the manual. The vehicle has not been inspected by the dealer or other interested parties, but is available for inspection. (This is one of the vehicles recalled for “diesel-gate” purchased from VW after reprogramming)
FUEL/PROPULSION SYSTEM
2013 Jetta hybrid 80,00 miles on it driving on a highway suddenly rpm go lowered in the middle of highway loss power trying to maneuver to the side of the highway has to towed home now can't do reverse and lots of leaking fluid on the car take to the mechanic shop found out the transmission no working the mechanic shop said the probably my cars is in those car on recalled because they worked on those problems before
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