2011 Volkswagen Jetta Sportwagen

2011 Volkswagen Jetta Sportwagen SW FWD

Overall

Not Rated

Front Crash

Not Rated

Side Crash

Not Rated

Rollover

★★★★☆

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Campaign: 16V078000

SERVICE BRAKES

ABS Control Module total failure No warnings appeared prior to the total failure of the ABS Control Module to indicate that the car needed servicing. ABS would have failed in an emergency braking according to the dealership. Just driving the car without knowing the ABS had issues put my family at risk. After the lights appeared I took it to the dealership who performed the diagnostics and determined that the ABS needed total replacement and advised that the car was not safe to drive. Lights appeared after the failure. There were no brake issues' warning lights prior to the failure. For at least 8 years I've complained that my brakes screeched and for years I was told that my brakes were fine. I've had diagnostics done on the car and not once were issues found with the ABS system. To realize that my car has no warning indicator for a major safety feature such as the brakes until that ABS components' total failure is horrifying. Yet when my tires need air a light appears. There were previous ABS recalls on other Volkwagen Jetta models/years that my car VIN was not part of.

SERVICE BRAKES

driving on freeway (speed around 70mph) out of nowhere i start smelling strange burning smell then about 1 minute later the car brakes lock up in the front and I loose control of car but luckily it was in light traffic and I regained control enough to get it off to the shoulder. I got out to address the issue and notice the front tires smoking alot and it was at night and the inside (rotor, brake caliper, and rim were glowing bright red and the heat was melting the tire". Then I notice a flame and grabbed a bottle water and applied the tire and extinguish it. I sat there for a good 30 minutes to let everything cool down and the car would not move. "THIS IS A SERIOUS SAFTEY RECALL" AND IF IT'S NOT IT SHOULD BE ADDRESSED A.S.A.P PLEASE ADDRESS THIS ISSUE WITH VOLKSWAGON! AND HAVE THIS SERIOUS SAFTEY ISSUE CORRECTED thank you.

STRUCTURE,VEHICLE SPEED CONTROL,UNKNOWN OR OTHER

Because of recall, car was not engaged in park completely like it stated after I got out it rolled away down the hill and hit a tree, therefore the recall caused my accident. Yes the problem has been confirmed it is a recall. No it has not been inspected by dealer or police. Volkswagen will not engage in any further investigations they say it's my fault. There were no warning lamps.

ELECTRICAL SYSTEM,EXTERIOR LIGHTING,SERVICE BRAKES

The f16 fuse in the engine bay that connects power to multiple exterior lights as well as the abs brake system melts and melts part of the fuse tray. This is the same thing that happens with the vw Tiguan in campaign am97. Look into am97 as this can ruin your abs brake system. This should be recalled and fixed. This picture is not mine but is exactly what happened.

ELECTRICAL SYSTEM,UNKNOWN OR OTHER

Component/System Failure/Malfunction: ignition switch and starter, possibly transmission Yes, available for inspection upon request. Car has randomly stalled while in motion; ignition and starter switch have been replaced as well as microswitch panel - yet problem persists. Power steering shuts down, steering wheel becomes very difficult to turn. Have to put car in neutral, typically, and try to restart while in motion. Has happened over 100 times; replaced alternator as well. Battery was replaced, brand new, yet was drained multiple times - recharged at Autozone. Vehicle was brought to Larry H. Miller Volkswagen - was advised the problem was fixed, as well as recall repairs (microswitch), paid for the service, went to leave dealership and problem immediately happened again. Complete shut off. Would stay running a little longer while in neutral or AC on. When the vehicle stalls the only light that comes on is the battery light. All other lights and systems work. Ran diagnostic codes through personal mechanic, friend, and dealership... Code states "Key/Ignition/Computer" but unsure what specifically. The 2011 Volkswagen Jetta also does not have the original key fob. May be improper programming? Continued to research all other recalls, services have been completed and yet the problem persists.

ENGINE

EGR is getting stuck open / closed

ELECTRICAL SYSTEM

The contact owns a 2011 Volkswagen Jetta. The contact stated that the horn was inoperable while driving. The contact stated that the vehicle was taken to an independent mechanic, where the horn was replaced several times; however, the failure persisted. Additionally, the contact stated that the alarm system was inoperable. The vehicle was taken to the dealer, where it was determined that the failure was related to the electrical system. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 11V196000 (Electrical System); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was unknown.

SUSPENSION,ELECTRICAL SYSTEM,ENGINE

Car was being driven and coils snapped caused, tire to pop damaging front end. Car was being driven and randomly shut off in middle of road. Driving vehicle shifting into gear lags, check engine light is on, had reader and said that valve 2 has low pressure. As a result clanking and loose noise sounds are heard when driven from drivers side.

ENGINE

What component or system failed or malfunctioned, and is it available for inspection upon request? The engine stalls intermittently while driving as listed in a recall for 2011 VW Jettas. How was your safety or the safety of others put at risk? I was at risk of an accident when the car stalls while driving on the road and on the highway. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes, the Ontario Volkswagen dealership has been able to see the car intermittently stalling while being serviced. I took the car to the Volkswagen dealership and asked them to contact corporate for a solution to the problem. They replaced 2 sensors and the problem still persists. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No warning lights or messages appear prior to engine stalling.

ELECTRICAL SYSTEM,AIR BAGS,SERVICE BRAKES

Air bag light came on showing both driver and passenger airbags off without having any collision then pulled into gas station, car was fine pumped gas and tried to start vehicle and couldn't turn key further than interior lights. Was locked in ignition. Also had all brake pads and rotors replaced 1.5 years ago, now service center says they need replaced again already. Diagnostics from VW shoe ignition switch lock cylinder malfunction needs replaced.there are recalls for the airbags and ignition switch cylinder and brakes for my exact year, month,make and model(11 recalls) but shows 0 recalls under vin. Vw wants to charge me $1,200 to fix what should be free under recalls.