2016 Volkswagen Jetta
Safety ratings, recalls, and consumer complaints from NHTSA
Recalls(5)
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2018 Jetta vehicles. The fuel rail bolts may become loose over time, allowing fuel to leak.
Campaign: 20V648000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
Tenneco Automotive (Tenneco) is recalling certain Beck/Arnley Master Cylinders, part number 072-9831, sold as aftermarket or replacement parts for 2004-2018 Volkswagen Jetta, and 2012-2019 Volkswagen Beetle vehicles. The fluid seal crimp on the master cylinder may be insufficient, causing brake fluid to leak or the cylinder to come apart.
Campaign: 20E064000
ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2019 GTI, 2015-2016 and 2018-2019 Golf, 2012-2019 Beetle and Beetle Convertible, 2017-2019 Golf SportWagen and 2011-2018 Jetta vehicles equipped with an automatic transmission, manual handbrake and keyless entry. A build-up of silicate on the shift lever micro switch contacts may enable the key to be removed from the ignition when the transmission shift lever is not in "Park."
Campaign: 19V615000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:FUEL RAIL
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2016 Jetta vehicles manufactured October 31, 2015, to January 21, 2016, 2016 Passat vehicles, equipped with 1.8T engines manufactured November 13, 2015, to December 9, 2015, and 2016 Golf vehicles manufactured November 5, 2015, to November 11, 2015. In the affected vehicles, the fuel rail may detach from the cylinder head and result in a fuel leak.
Campaign: 16V403000
ENGINE AND ENGINE COOLING:ENGINE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2015-2016 Jetta, Beetle, Beetle Convertible, Passat, Golf and Golf SportWagen vehicles. In the affected vehicles, the camshaft lobe that drives the brake vacuum pump may shear off, resulting in a loss of brake assist.
Campaign: 15V705000
Consumer Complaints(161 total, showing 10)
UNKNOWN OR OTHER
Ignition not turning all the time leading the steering wheel to lock up.
SERVICE BRAKES
I tried to stop my car and the brake pedal went completely to the floor and did not stop at all. There were no warning lights on, I keep my brakes and car well maintained. My car hit the rear of another car because the brakes failed to engage when I pushed the pedal down. My car which is the vw jetta was totaled in the accident. My insurance company GEICO has the car sitting at copart and it should be able to be inspected. I know the 2015-2016 vw Jetta had a recall for brake failure due to brake vacuum pump.But my 2016 doesn’t have any recalls on it. The police officer inspected the brakes at the scene.
FUEL/PROPULSION SYSTEM
In the past I owned a 2017 jetta, which I sold approximately one year ago. It had a 1.4 liter turbo engine. At some point around 18 to 20 years ago, I started smelling gasoline fumes in the cabin. It was rare and intermittent. I did not check it out as it did not seem like an urgent issue. I sold the vehicle about a year ago. I also now own a 2016 jetta TSI model, 1.8 liter turbo with about 104,000 miles. In the past few days I started smelling gasoline in the cabin while operating the vehicle. It was not serviced in many months so it’s not likely to have anything to do with bad mechanical service and the vehicle runs well. I checked the internet and discovered a massive vw/audi recall for 260,000 vehicles around 2024, having something to do with a seal related to some sort of a fuel pump, which included 2017 model vehicles. I contacted two vw dealerships expecting them to check the problem and handle this serious hazard. Both dealerships decline to check the vehicle other than for cash. They confirmed my vehicle was not subject to a recall. I took my problem to the Volkswagen company today. I was told that there was no fuel related recall for my vin number and they would not accommodate my request. But I was advised that I should not drive the vehicle going forward, but have it towed. This dangerous condition was exhibited by 2 separate jettas I owned. The likelihood of this condition being found in 2 separate vehicles is mere coincidence and not indicative of a dangerous problem created in the manufacturing process is beyond a plausible explanation. Please follow up ASAP as I am being effectively deprived of the use of this vehicle. My phone number is [XXX] . Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAIN,UNKNOWN OR OTHER,ENGINE
Car was great for first 100000 miles. Then it was not. While driving in heavy traffic on a three lane highway, car lost power, ability to accelerate and went into limp mode. EPC code went on. Very dangerous. Took it to several mechanics, VW dealerships, could find nothing wrong. Issue has happened over 100x since, but I am unable to afford another vehicle and pray over car continually to keep me and others on road safe. Few times car would suddenly shudder like engine was quitting. Canceled medical trip to city when this happened 50 miles from home. Have had to cancel work as well one day when this happened. Recently bought a FIXD sensor and it diagnosed issues with faulty gas cap and purge valve. Replaced both. That issue seems to have resolved. Car has been burning oil like crazy. Sometimes 1L after driving 150 miles. Fuel efficiency is terrible. Even running 91 grade fuel hasn't helped. In cold weather, around -30, sometimes driver door won't close. Literally have to drive with one hand holding steering wheel and one hand on door. Scary. Newest issue this week. While driving highway speed, low oil light flashed momentarily. Then speedometer and rpm gages quit. Then entire instrument cluster went black. Was almost at work, so prayed and got there safely. After work, instrument cluster worked, but car started and stalled immediately. Mechanic code reader pulls up nothing. My FIXD reader says it's a upstream oxygen sensor. Looking at youtube videos, the issue it describes sounds like this may have been what contributed to those EPC codes for last few years. Borrowing a vehicle from family - car is stranded at work. This is my first and likely last VW.
FUEL/PROPULSION SYSTEM
Fuel fire hazard. Safety Recall 24Gi performed 5-11-21 @ 67k miles. 4 years and 60k miles later, fuel rail bolts backed out, causing fuel to pour into engine compartment. VW’s repair solution was not adequate. Do I have any recourse?
STEERING,UNKNOWN OR OTHER
Key Ignition malfunction
UNKNOWN OR OTHER,ENGINE,FUEL/PROPULSION SYSTEM
NHTSA CAMPAIGN ID 15V705000 16V403000 20V648000 20E064000 19V615000
POWER TRAIN
Vehicle begins to shudder and slow with no response to attempts to accelerate and eventually stop completely though engine is still on. This has happened on multiple occasions and in many driving situations including on busy streets or in the middle of turning which is a huge risk for an accident! Can restart with regular acceleration after a few minutes. Service indicators will come on with codes indicating transmission related issues. Have had transmission flushed without significant change with transmission replacement as next step.
ENGINE
My camshaft sensors went bad at 77k miles had it towed to auto repair. Auto shop said my timing tensioner and chain were worn and needed replacement. Cost was 6200.00. A month later the engine blew at 81k miles. This was a lease for the first 3 years so all maintenance was done by Volkswagen. I had it serviced three times after that. Sits in my garage half the year as I travel by airplane or tour bus for work so no need to drive all the time. This shouldn’t be happening.
ENGINE AND ENGINE COOLING,FUEL SYSTEM, GASOLINE
The contact owns a 2016 Volkswagen Jetta. The contact stated that the vehicle failed to exceed 30 MPH while driving. The ignition, the check engine, the ABS, and the camshaft warning lights were illuminated. Additionally, the contact stated that after refueling the vehicle, the vehicle failed to restart as needed. The contact stated that the vehicle started temporarily and shut off after several attempts. The vehicle was towed to the residence. The contact notified the dealer the vehicle was purchased from of the failure. The dealer informed the contact that the warranty had expired. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 71,000.
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