2002 Volkswagen Passat

2002 Volkswagen Passat 4-DR. w/SAB

Overall

Not Rated

Front Crash

Not Rated

Side Crash

Not Rated

Rollover

Not Rated

ENGINE AND ENGINE COOLING:ENGINE

The Gates Corporation (Gates) is recalling certain aftermarket Tru-Flow Water Pumps, part number TFW 41127, sold at certain NAPA Auto Parts and/or installed by automotive service technicians after November 1, 2013 (and manufactured August 2013 through October 2013) that have a black-colored pulley/sprocket or do not have 'US9377' stamped on the water pump housing. These service replacement parts were sold for use in model year 1999-2005 Audi A4, 2000-2006 Audi TT, 1998-2005 Volkswagen Beetle, 1999-2006 Golf, 1999-2008 and 2011-2013 Volkswagen Jetta, and 2000-2005 Volkswagen Passat. In the affected water pumps, the pulley or sprocket that turns the timing belt may develop microfractures causing the timing belt to fail.

Campaign: 14E007000

FUEL SYSTEM, GASOLINE:DELIVERY

VOLKSWAGEN IS RECALLING 412,000 MY 1999-2005 PASSAT (5TH GENERATION) VEHICLES EQUIPPED WITH AUTOMATIC TRANSMISSIONS AND PRODUCED AFTER JUNE 14, 1999. THESE VEHICLES MAY HAVE AN UNDERBODY HEAT SHIELD THAT CAN BECOME DAMAGED. IN ADDITION, AFFECTED VEHICLES WITH AUTOMATIC OR MANUAL TRANSMISSIONS MAY HAVE A FUEL LINE (1.8T ENGINES ONLY) OR FUEL TANK VENTILATION VALVE (4MOTION/ALL WHEEL DRIVE ONLY) THAT CAN LEAK DUE TO FRACTURE.

Campaign: 08V156000

TIRES

CERTAIN SEDANS AND STATION WAGONS EQUIPPED WITH 4.0L W8 ENGINES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THE AFFECTED VEHICLES ARE EQUIPPED WITH TIRES OF THE MAXIMUM LOAD RATING INDEX 93H; HOWEVER, THEY SHOULD HAVE BEEN EQUIPPED WITH TIRES WITH THE LOAD RATING INDEX 97H.

Campaign: 03V154000

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

ON SOME PASSENGER VEHICLES, THE FUEL TANK FILLER NECK CAN SUFFER ABRASION DAMAGE IF THE REAR TIRE GOES FLAT AND THE VEHICLE IS DRIVEN UNTIL THE TIRE DISINTEGRATES.

Campaign: 02V026000

FUEL/PROPULSION SYSTEM

To Whom It May Concern, I am submitting this letter as a formal complaint regarding an authorized automobile dealer’s refusal to perform an open safety recall on my vehicle. Vehicle information: * Year/Make/Model: 2002 Volkswagen Passat 1.8T GLS * VIN: [XXX] I contacted Platinum Volkswagen, of Hicksville, New York, an authorized Volkswagen dealer, on January 7, 2026, to schedule a repair for an open safety recall applicable to my vehicle. I was advised by the service manager that the owner of the dealership refused to perform the recall repair solely based on the age of the vehicle. He advised me to request service at another authorized dealership. The service manager confirmed that the parts for the recall were available or could have been ordered and that the decision was based solely on the individual VW franchise owner's discretion not to service older vehicles. My understanding of federal motor vehicle safety law is that open safety recalls do not expire due to vehicle age, and that manufacturers and their authorized dealers are required to remedy such recalls at no cost to the owner. The dealer did not cite recall closure, lack of available parts, or any condition that would make the repair unsafe or infeasible. I am requesting that the National Highway Traffic Safety Administration review this matter and determine whether the dealer’s refusal is consistent with federal safety recall requirements. Please let me know if additional documentation or information is required. Thank you for your time and attention. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

FUEL/PROPULSION SYSTEM

I was letting my car run for a couple of minutes for the AC to cool down the car and I went into my house. When I came out about 2 minutes later, there was a large puddle of gas under the car in front of the right rear wheel and gas was running down the driveway all the way to the street. I immediately turned off the car and the gas stopped pouring out from under the car. I was lucky the car, my house or I did not go up in flames.

AIR BAGS

WHILE DRIVING INTO THE MALL PARKING LOT AT SPEED OF 20 MPH ALL AIRBAGS EXPLODED EXCEPT THE STEERING WHEEL AIRBAG AND MY DAUGHTER SUFFERED FROM ARM AND AIR INJURIES

POWER TRAIN,STRUCTURE,ENGINE

WHEN IT RAINS THE CAR GETS FLOODED CAUSING THE WHOLE WIRING SYSTEM THROUGH THE CAR TO GET DAMAGE. THE CAR WILL SUDDENLY LOSE POWER AND DIE AS YOUR DRIVING. SEEMS TO HAPPEN. WHEN ON HIGHWAY MOST. THE CAR WILL NOT START OR CRANK. I'VE HAD TO VACUUM THE FLOOR BOARDS AND TRUNK, SEARCH FOR DAMAGED WIRES, CHANGE RELAYS AS WELL AS CAMSHAFT POSITION SENSOR, AND FUEL PUMP.AS WELL AS SENSORS. TRYING TO GET IT RUNNING AGAIN. ALSO THE TRANSMISSION JERKS VERY HARD WHEN TRYING TO GO INTO REVERSE AND MOST OF THE TIME IN SLIPS OUT OF GEAR WITHIN1OR 2 SECONDS.

SUSPENSION,EXTERIOR LIGHTING,FUEL/PROPULSION SYSTEM

HEADLIGHT PIGTAILS HAVE MELTED ,FUEL PUMP HAS GONE ,AND THE PLASTIC RESERVOIR PEICE FROM MY COOLANT PUMP HAS MELTED OFF DRIVER SIDE WIPER ARM BAR HAS MALFUNCTIONED

SERVICE BRAKES

THE ABS LIGHT CAME ON AND BRAKE LIGHT IS FLASHING RED. THE ABS MODULE SEEMS TO BE BAD. THE VEHICLE HAS THESE LIGHTS WHEN ITS MOVING AND STATIONARY

FUEL/PROPULSION SYSTEM

FUEL LEAKING FROM FITTING ON TOP OF TANK NEAR FUEL LEVEL SENDING UNIT.

FUEL/PROPULSION SYSTEM

I PURCHASED A 2002 PASSAT W8 4-MOTION, HAVING ONLY 126,000 MILES ON THE ODOMETER, IN OCTOBER 2017 OFTEN AFTER REFUELING THE VEHICLE, I WOULD NOTICE THE FAINT SCENT OF GASOLINE. UPON INVESTIGATING WHERE THE GASOLINE SMELL WAS ORIGINATING, I FOUND IT HAD DEVELOPED A VERY LARGE FUEL LEAK FROM WHICH FUEL COULD BE SEEN DRIPPING ON THE FORWARD, LEFT SIDE OF THE FUEL TANK. AFTER PERFORMING SOME BRIEF RESEARCH, I FOUND THAT THERE WAS A RECALL ON THE PASSAT 4-MOTIONS, DATED APRIL 2008, IN REGARDS TO A VENTILATION VALVE ON THE FUEL TANK. I PROMPTLY MADE A APPOINTMENT WITH MY LOCAL VW DEALER FOR DEC 4TH. ON DECEMBER 6, 2017, I CONTACTED THE DEALERSHIP ASKING JAY, THE SERVICE MANAGER AT THE VW DEALERSHIP, IF THEY FOUND THE VENT VALVE TO BE LEAKING. I WAS TOLD THAT THE VALVE WAS IN FACT LEAKING AT THE BONDED VALVE POINT. AFTER HEARING NOTHING THE NEXT TWO DAYS, I RECEIVED A PHONE CALL FROM VW STATING THAT THEY FOUND THE UNDER-BODY DAMAGE TO BE THE CAUSE OF THE LEAK. I REQUESTED TO SEE THE PICTURES OF THE DAMAGE SO THAT I COULD EXAMINE THEM MYSELF. ON DECEMBER 11, 2017, I RECEIVED THE PICTURES FROM THE SERVICE MANAGER SHOWING THE HEAT SHIELDS SURROUNDING THE TANK TO HAVE SOME BRUSH MARKS AND TO BE DISFIGURED A BIT. PLEASE KEEP IN MIND, THIS WAS A KNOWN ISSUE IN THE EARLY 2000'S, AND THE VEHICLE IS NOW 15 YEARS OLD WITH 127,000 MILES ON IT AND THE RECALL HAD BEEN COMPLETED. THIS "DAMAGE" WOULD NOT LEAD TO A FUEL TANK LEAK AS THE FUEL TANK ITSELF WAS NOT DAMAGED. VERY UPSET, I WROTE TO THE REGIONAL CASE MANAGER ON DEC 11, 2017 WITH MY THOUGHTS ON THE DAMAGE AND TO GET MORE DETAILS ON THE CASE. I HAVE YET TO RECEIVE A RESPONSE.

SERVICE BRAKES

THE ABS BRAKES ARE FAULTY....THEY WORK RANDOMLY. FROM WHAT I HAVE RESEARCH THIS PARTICULAR MODULAR SHOULD HAVE BEEN A FACTORY RECALL.....

SERVICE BRAKES

I GET AN AUDIO AND VISUAL ALERT ON MY DASH STATING TO 'STOP, BRAKE FAILURE' IT HAS OCCURRED MANY TIMES WHILE DRIVING, TURNING, AND PARKED WITH THE CAR ON. THE CAR'S BRAKES HAVE NEVER FAILED TO BRAKE APPROPRIATELY. I BROUGHT THE CAR INTO MY MECHANIC. THE OBD 2 SCAN SHOWS NO FAULTS AND MY MECHANIC SAYS THE BRAKES ARE FINE AND THESE CARS ARE KNOWN TO HAVE A FAULTY ELECTRONIC BOARD WHICH FALSELY ALERTS OF A BRAKE FAILURE.